Justice For Tenants Bewertungen 

233
•
TrustScore 4 von 5

4.0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

JFT supported me and my two former co-tenants throughout our Rent Repayment Order claim. We are very grateful for their help and guidance in achieving a positive outcome. The process was much easier t... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Don't be fooled by the term 'Justice for Tenants' because they're really nothing more than a lead generator for a third party law firm. They won't advocate for you if you've got a rogue landlord... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I’ve been dealing with Steven regarding my tenancy issues, and he has been incredibly helpful and attentive. Even though my case is still ongoing and has just been passed to their partner solicitors,... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Justice for Tenants helped me get an 80% Rent Repayment Order for a rogue landlady that illegally evicted me. I'm extremely grateful for their help. At all times I dealt with professionals who know wh... Mehr ansehen

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4.0

Gut

TrustScore 4 von 5

233 Bewertungen

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4.0

Alle Bewertungen

(233)

40 Bewertungen in den letzten 12 Monaten

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Bewertet mit 1 von 5 Sternen

No answer whatsoever. The positive reviews must be fake because they have no acknowledged my phone calls nor email nor my application form

Unlucky I am starting to think that all these positive reviews are fake..

I've emailed them and filled up the application form on their page. I've called them every day at 9am and 9.30am (the time they claim their office is open)

I've received NO answer whatsoever, their automatic inbox keep saying that no advisor is available.

My landlord did not secure my deposit in a deposit scheme. I just want to know whether my case has standing and if it does whether they could refer me to a solicitor to help me bring a claim against my landlord(which is the service they claim can provide). If I don't have a claim or if they can't provide legal representation it' fine, at least I know where I stand. I'm disappointed to have not even have received a response..

If anyone is in my same situation or feel they don't know where to start to understand their situation, I'd recommend to call the citizen advice bureau or the Shelter. They won't assign you a solicitor but they will answer the phone at least and give you you breakout of your situation and the legal ramifications attached to it.

9. August 2022
Bewertung ohne vorherige Einladung
Justice For Tenants-Logo

Antwort von Justice For Tenants

Dear Yaya,

Thank you for taking the time to leave a review.

We're very sorry to see that you've seemingly received poor service from our organisation.

Justice For Tenants is a not-for-profit advice service who provide free advice on any issues within their remit.

As we are always looking to improve the service we provide any feedback is welcomed whether positive or negative.

Unfortunately, however, we have no record or recollection of any customer experience fitting your comments. In addition, we've not been able to locate your identity on our system from the name you've provided on your review.

Please write to us at info@justicefortenants.org, quoting your case reference number which will have been assigned to you so that this can be properly evaluated and taken on board.

Kind Regards,

Justice For Tenants

Bewertet mit 1 von 5 Sternen

No response whatsoever other than…

No response whatsoever other than automated acknowledgement!

2. August 2022
Bewertung ohne vorherige Einladung
Justice For Tenants-Logo

Antwort von Justice For Tenants

Hello,

I'm sorry you have been disappointed with the service. Following the recent cost-of-living issues, we have received an increased number of enquiries.

The funding environment for 3rd sector services is not great at the moment, so all organisations like JFT< Shelter & CAB are having to make their resources stretch.

One way we can ensure we can help tenants who contact ask is to ask for certain documents that can then allow our trained advisors to review the situation and provide guidance on where a tenant stands in law, what their realistic options are, and answer any questions.

I'm sorry if this hasn't happened quickly enough to be of assistance. We have been recruiting more front-line staff to deal with the upsurge in need.

If you can provide your reference number we will get this looked into.

JFT

Bewertet mit 5 von 5 Sternen

Clear, helpful advice

I got in touch with Justice For Tenants as the landlord of my previous flat had committed various deposit violations. Justice For Tenants were very helpful and responded to my emails in a timely manner with clear explanations. I have recommended them to several friends who have experienced similar issues with landlords. Please keep up the good work!

9. April 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

HIGHLY recommend!!!

The team were hugely helpful, and have saved me a lot of money on exiting our tenancy due to their knowledge of the law and the Tenant Act of 2019. Extremely quick replies and super helpful! Highly recommend. Thanks again!

9. März 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Justice for tenants did help us when we…

Justice for tenants did help us when we found out the landlord didn't have a licence to rent out the property. The only thing we had to do was give them our evidence and they did the rest for us. Thanks to them we won, and the amount of the rent repayment order was even more than we expected. The whole team have been so helpful and a big thanks to Clara. We couldn't have done it ourselfs, glad this service exists!

3. März 2022
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Be patient and you will get excellent advice.

I am really grateful to the advice from Justice For Tenants, which resulted in my former landlord returning all my deposit (after she had made spurious claims that I had damaged it / not cleaned it). It takes a while for JFT to respond to emails, but if you are patient they will come back to you with excellent advice.

22. Oktober 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Helpful Team, Clear Guidance, Fierce Advocacy!

The JFT team was amazing! They were helpful, responsive, and gave us clear guidance that made a very complicated process a lot easier to navigate! Also, our JFT lawyer was fierce in court!
My housemates and I had been living in an unlicensed HMO and we had a lot of issues with our landlady throughout the year we were there... With JFT's help, we took the matter to court and we were awarded about 80% of a year's rent back! I can honestly say that we could never have done that without JFT's work and their tireless advocacy for tenants' rights!

22. September 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Genuinely interested in helping, not out for money or themselves!

JFT helped me with an RRO. The process was simple, they handled all of the legal elements and I just needed to fill in the forms and statements they helped provide.
I got one years rent back from an unlicensed landlord and they are people with a genuine desire to help, not just a high street legal team looking to make money.

20. September 2021
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Make sure to check your junk folder for emails

I had left a bad review as I was unable to contact them.
I had tried calling and emailing but had no luck getting through on the phone and didn’t receive a call back or response to my emails. The emails I had sent were replied to but the reply went into a junk folder, so was missed.

15. September 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Helpful advice

I contacted Justice for Tenants about my daughter’s rights as a new tenant. The gentleman I spoke to (Amir) could not have been more helpful. He was extremely knowledgeable and provided me with advice and options about my daughters situation. I have been able to pursue some avenues otherwise unknown to me in order to progress her grievances. I am very grateful and would not hesitate to contact them again.

10. September 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Incredibly helpful

I have talked to Citizens Advice and Ombudsman before, but Justice for Tenants were the only ones who seriously analysed our situation and provided incredibly valuable advice. They read our contracts, explained our rights and gave their honest opinion on the situation. It seems that we may not need professional legal help after all thanks to their advice. They are doing an incredibly valuable job protecting tenants' rights in the UK's real estate world where every loophole is a financial opportunity for agents.

7. September 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Definitely contact them if you are having trouble.

They were very knowledgeable, reassuring and helpful.

I fortunately didn't end up needing much help in the end, but talking to someone reassuring and kind in a stressful situation, along with their advice, was invaluable.

I strongly recommend anyone having difficulties to contact Justice for Tenants.

24. August 2021
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Do not use this company!

I contacted JFT when my landlord decided I wasn’t going to receive any of my deposit. It all started well as JFT ran checks and the property was unlicensed and the landlord unregistered. Then the problems began. Apparently, 14 payments, a tenancy agreement, written proof of the landlord denying me my deposit, an unlicensed property and an landlord who is not registered is not enough to make a claim! This was decided after nearly a year of sending information to them and now my chances are slim because there is a deadline of 12 months since you have left the property to file a claim or so they said. Utter incompetence shown by this firm that takes HALF of the money won at court. If you want justice and your landlord has been reluctant to give you your deposit then I strongly suggest you DO NOT USE Justice for tenants! Take your chances somewhere else or even better if you can afford it use proper solicitors and finance the claim yourself. This was a wrong decision as I was entitled to receive around £4/5000 but I would have been happy just with my deposit money. DO NOT USE Justice for Tenants

6. August 2021
Bewertung ohne vorherige Einladung
Justice For Tenants-Logo

Antwort von Justice For Tenants

Thank you for taking the time to leave us a review, Nikita.

We're very sorry to hear that the service that we have provided has been below your expectation.

Reviews and feedback are very important to us as we are constantly looking for ways to improve our service.

Having reviewed the correspondence relating to your case it appears as though our advisors really tried to help gather the evidence that is needed to take legal action against your landlord.

We need to prove that your landlord committed an offence to the Criminal Standard - beyond a reasonable doubt. It is not helpful for us to bring proceedings where we expect they will fail.

We wish you the best of luck in any future proceedings you may bring.

Bewertet mit 5 von 5 Sternen

Excellent advice

Excellent advice and service. Very helpful team who allow you to ask questions and explain everything clearly. Would thoroughly recommend

23. Juli 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I can’t stress enough how VITAL JFT is for tenants.

JFT are just absolutely outstanding.

They do exactly what the name suggests, and more because they're educating us renters in the process!

Regardless of the outcome, a huge huge thank you to the team for taking it this far. From free impartial advice, to case building, to court hearing... All under one roof & accompanying you every step of the way.

We need more JFT services out there!

21. Juni 2021
Bewertung ohne vorherige Einladung

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