Justice For Tenants Bewertungen 

I contacted Justice For Tenants after my landlord served me a section 21 notice asking me to vacate my home.

The advisor that assisted me (Adam) helped identify if the section 21 notice was valid and provided me with information on how the notice could be invalidated.

I have discovered that my deposit is not protected and will be making a claim.

Emails response are a bit slow but I can only imagine how busy they must be with the current state of the country.

Thank you again to justice for tenants without the free advice and honest work they are doing I would be homeless in a few months.

Adam was very helpful and was able to help me come up with a successful strategy to overcome the obstacles of severing my contract with my "disagreeable" landlord....!! I would wholeheartedly recommend seeking J.F.T.'s help.
Thank you ever so much xx

Do not trust these people, we are a vulnerable family who suffer with health problems and feel we have been the subject of exploitation by this company. We have been lied to about the amount of money we should receive and believe people are pocketing money at our expense?

Agents are very untrustworthy and fail to answer and clarify important questions we have asked in regards to our claim?

Random Sums of the amount of reimbursed rent we are entitled to receive are being quoted this has changed on a few occasions and my understanding is that the company are only entitled to receive 30% of what ever the tribunal decides?

Our rent is £1750 a month and We have paid a total amount of £6400 for the shortfall of our rent for the past year as universal credit pays the rest. We are being told by Justice for tenants that the amount is only in the £2000 region which I believe is a complete lie on behalf of the company and the total amount of money paid towards the shortfall of our rent has been disregarded by the company as JFT have calculated there own amount which is not even close to what we should be entitled to?

Our family paid £1750 for the first months rent to the landlord directly out of our own money in September 2022, universal credit then paid £1300 of the rent again for that month plus we paid the shortfall of £450?

None of this was taken into consideration, even with evidence and proof?

Proof was provided on our behalf, but this was overlooked and completely disregarded as JFT clearly had there own agenda in place?

We understand clearly that we are not entitled to claim the £1300 universal credit pays towards the rent each month which is common sense and I don’t understand why JFT are stating that we are frustrated about this as that comment is absolute nonsense and an ignorant dig at our family?

The reason we were frustrated is because we had been lied to by these fraudulent so called professionals?

Be on guard if you are using this company, if you are thinking about using them, don’t bother?

There response to my review makes no sense at all as JFT know the amount I should receive after the percentage they are entitled to but had refused to clearly clarify this with me by fabricating false figures and not responding to my questions correctly?

I recommend anyone who is thinking of using this company to look elsewhere?

If you are a vulnerable family looking for help, try an alternative company instead?

The only positive was that there was an agent named Adam who was very helpful and tried to support and help our family the best he could but as soon as other agents got involved things started to become a bit shady?

Like others I have decided to leave a truthful and honest review regarding unprofessional conduct and deceitful activities within the company and hope this helps people to realise that the company is not to be trusted?

**INJUSTICE FOR TENANTS**

Absolute lying con artists, greedy and very deceitful, be very aware?

I will be in contact with the ombudsman regarding my concerns?

Applied for a rent re-payment order last February as my landlady didn't have a license. Seen all the relevant documents and I had to chase them for updates. Finally received an email on the 20th January 2024, which I sent further documents and replied on the 25th Jan and then was informed I'd missed the deadline for the application, which was on the 24th Jan!!! Absolutely shocking company. When questioned about what happened they blamed it on a staff turn around, which has nothing to do with me. I wanted justice for my ex landlady who served me with a section 21 notice after living in the property for 14 years. DO NOT USE JUSTICE FOR TENANTS!!!!

To whoever is genuinely seeking help on slumlords, please stay away from this company. I was referred to then I believe through citizens advice Bereau and other reputable companies however they turned out to be the company from hell. I sent in personal details which led to nothing. After submitting my claim in March 2023 it took them till December 2023 to say they couldn’t help. Amir wrote to me referencing that numerous letters were sent to the landlord with no response and due to this would not take it further,when I asked for those copies to be produced I got no response. I spoke to them round June/ July after months of emailing them. I suggested that as they didn’t seem willing to help, I look elsewhere.They assured me they could help. After spending months, calling, emailing to no avail, they suddenly appeared before Christmas saying they could not assist further. I now believe them to be fraudulent as they ask for plenty of personal information, which boils down nothing. I would like your company to contact me with the copies of the letters to my previous landlord and to destroy my personal information or I will be taking it further. The worst company ever, please do not waste your time.

Justice for tenants are the only relevant persons that actually took me on when my own local MP, Cllrs and council failed me after I found out I was living in an unlicensed property with gas safety issues signed off as safe by a rogue letting agent who has subjected me to harassment, abuse, malicious communication and slanderous accusations every time I make a complaint to relevant bodies and report repairs, my case with JFT has only just started but they got in touch with me when I had lost all hope.

Justice for Tenants helped me and a few other co-renters of a property put in a Rent Repayment Order against a landlord who was illegally renting a pretty dire property.

There were a multitude of bizarre legal challenges and weird eventualities that JFT handled on our behalf. Our case from start to end lasted about 9 months, which is lightning fast as far as legal proceedings go. All the while I was kept informed of anything outstanding I needed to do and if there were any updates to our case. We just had to hand them documentation related to our case which they laid out to us in plain english, they handled all the filings and legal wizardry that we never would have been able to do on our own.

The staff at JFT were cordial, informative, and sympathetic to our case and any questions we had the entire way through the proceedings. I am really glad we reached out to them and couldn't have asked for more.

Justice for Tenants helped me get an 80% Rent Repayment Order for a rogue landlady that illegally evicted me. I'm extremely grateful for their help. At all times I dealt with professionals who know what they're doing. JFT is an incredible charity that should get A LOT more of government support. Thank you for helping me take legal action, I wouldn't have been able to afford it on my own.

Very professional and useful information provided. Highly recommended !

Absolutely excellent service, Abi who handled my case was brilliant, everything dealt with very quickly, I was kept informed at all times and would not have got my deposit back without her help, cannot thank her enough.

DON’T BOTHER WASTING YOUR TIME.

Completely all forms and everything necessary in January. Was promised that our case will be allocated and the process to begin by Daniel.
Justice for Tennants throughout the course of 6 months didn’t bother emailing once, I had to initiate the emails asking about an update.
Then just last week they’ve told us they cannot proceed with our case after promising that there is a 90% chance that they win their cases.

Completely waste of time, don’t give tennants false hope if you’re just going to let us down and waste our time.

good thks Adam

but they seems to have little capacity to reply to everyone !
There are too many rogue agencies and rogue landlords using agencies to hide their real name as limited company etc............
Council is slow as well - against rogue landlord renting out without HMO license!

Matthew from Justice for Tenants gave us such great advice for completing our RRO. Couldn't have done it without his input! Very professional and experienced. Highly recommend.

They helped me get my deposit back from a rogue Landlord without going through litigation. Very happy with the support I got.

Informative and really reassuring that landlords dealing with me were unacceptable. They were really caring and gave me the advice that I needed. Thank you Adam for making me feel heard and that my needs / concerns were taken seriously.

JFT is doing really important work - there are few other organisations that can help tenants take action against landlords who have acted illegally. I was considering applying for an RRO, and was advised separately not to do this without representation, and that JFT's fees were fair. I found their advice helpful and the process to be much more straightforward and hassle free than trying to do it myself. In the end we were awarded an out of court settlement.

I understand JFT have been somewhat overwhelmed by the workload in the past year or so with the housing and cost of living crisis and increase in evictions, and that they have been trying to expand their capacity. They were not always quick to respond to us as our case progressed, but in the end we achieved a good result.

I will update with progress.

I approached JFT in October/November for a RRO and provided them all the documents requested promptly. They were super communicative (almost too much) regarding having my previous housemates sign up. However since then no actual work has begun, I’m not informed of delays and it’s 1-2 weeks for a response.

I’m a housing practitioner and was thinking of doing this myself but as my firm doesn’t do this work I was interested to see if JFT were any good for when people ask me … so far I can’t recommend anyone use them.

Hopefully they actually do some work soon and I can amend this review. But considering the steep fees they deduct from compensation so far it doesn’t seem worth it.

My tenancy issue was looked into by Matthew. He provided very useful information and advice. He took the time to go through the tenancy agreement and deposit document then provided comprehensive insight. I’m surprised that you can get such good service for free. Thank you very much Matthew and Justice For Tenants!

Unfortunately, based on other reviews and my experience, what seemed to be once a good service is no longer running.

JFT started being very helpful when I approached them in June. I finally thought we were going to get some support in a very stressful situation with our letting agents and landlord.
JFT confirmed we were eligible for an RRO and someone from the RRO team will reach out.
That was July 29th, 7 weeks ago. I have followed up with them 3 times on separate threads as they suggest but have not heard anything from them since.

I'm quite disappointed really.

Reached out to Justice for tenants for assistance on a matter.
Filled out their questionnaire and sent necessary information requested.
This was nearly 2months ago.
I have continued to chase for an update and have sent multiple emails with no response at all.
In the end I gave up on Justice For Tenants as I was not receiving any replies to my emails.
This is also mentioned in a lot of the negative reviews.
I have been fortunate to find another organisation that have been more helpful in a much shorter length of time.
From my own personal experience, I wouldn’t recommend J4T and perhaps seek help elsewhere.