Justice For Tenants Bewertungen 

Justice For Tenants have successfully and very knowledgeably helped me and my boyfriend with rent repayment order. Matthew has been very supportive and always reply my email in a good time manner. Highly recommended Justice for tenants!

Justice For Tenants have successfully and very knowledgeably helped me and my housemate with rent repayment order. We had a terrible experience with the landlord and would not know what to do without them. I would highly recommend their excellent service and many thanks to Mathew, Alasdair and Daniele. We all need you and thank you again for everything. Much appreciate !

Don't stop what you're doing, you were incredibly helpful

I am so grateful to Justice for tenants! I had such an unpleasant experience with my landlady and agency and JFT simplified the whole process of a rent repayment order. They have given me honest advice, stuck through the process, and organised my evidence to take to the tribunal. They were prepared and professional. Throughout the whole process, Alasdair and his team have been exceptional and guided me through it step by step. We have been pushed back because of covid. However, they have kept me in the loop and updated me while we waiting for a tribunal date to be determined. We are yet to hear a decision from the judge but I don't think they could have done any better than they already did! I was extremely pleased with how thorough they have been. I would definitely recommend giving them a call. It's surprising they are not government-funded yet! Such an astonishing service!

This is an invaluable resource, I highly commend the knowledge and genuine care offered free of charge to those most in need of support and advice. Keep up the good work!

I spoke to Matthew over the phone who was incredibly helpful with helping me understand my case and the position I was in. He was extremely knowledgeable even having good knowledge of the defendant's representation and their reputation as well as the contacts within the Tribunal. He helped me feel very confident and much more relaxed about my whole situation as well giving me lots of in depth and helpful advice about the situation in general. Would 100% recommend.

I had issues with my landlord, causing me extra stress during the pandemic that I didn't need. JFT were there for me and provided me with clear, direct advice on how to deal with the problems I faced. Many of the rights we have as tenants we are just unaware of, and landlords and agencies abuse this. I ended up being entitled to a full years rent being repaid to me and bringing a Rent Repayment Order. I would recommend JFT to ANYone who is going through a difficult time with their landlord or agency. They do exactly what their name suggests. If only there were more organisations like them then the UK would be a better place to rent.

A big thankyou to JFT in particular Alisdair who answered the phone when I called and had given me the all important help that otherwise I would not know where to start. We appreciate very much your expertise and willingness to help.

I was helping my son and his fellow tenants file rent repayment claim against the landlord for non-HMO. Alisdair continued to help by answering my questions and giving me additional helpful information in emails. His help and encouragement enabled me to serve notice to the correct landlord (which otherwise I do not know would get this far as the landlord hid their identity) and to do the important bundle submissions. He is literally God sent for us!

After the landlord tried to settle out of court which we did not take up, they warned that we might get nothing from the claim. The landlord was very confident of their "high standard of accommodation" with photo evidence and warned that we might get nothing. As guided by Alisdair, I stated the landlord's conduct which included false gas safety certs, hidden id, non-working appliance for most of the year, etc etc along with tenants' conduct of paying up full rent for the whole tenancy.

We have just received the Tribunal's decision. All 5 tenants have been awarded full claim minus minimal landlord expense. This is the best result we could ever wish for but again I reiterate would not have been possible without Alisdair's pointers. I and on behalf of all 5 tenants, sincerely thank JFT and Alisdair. Keep up the good work. Wish you all continued success.

We had an unfortunate situation where a landlord claimed a variety of issues with the premises upon expiry of the lease, eventually ceasing to communicate with us completely. We tried to make use of tenant's liability insurance, but were informed that, due to the landlord having kept the process going for more than 6 months, our options had expired. We then, thankfully, turned to Justice for Tenants. The team were fantastic, keeping us informed as they worked through our situation, then recommending a legal course of action based on clearly defined principles which resulted in the complete recovery of our deposit.

Justice for Tenants advised me on how to get a deposit back. After being ignored for months by my former letting agency, I got my deposit back within days with a letter that this brilliant service helped me write. I cannot recommend them enough!

I am so so grateful for Justice For Tenants.
Efficient, knowledgeable, empathetic, honest. The best service I have used during this horrible month trying to sort out the end of my tenancy. I recommend this service so much!

Justice for Tenants are an incredible free service for UK tenants. They helped me out immensely in getting my bond back. Their advice was invaluable and I was able to secure my entire bond back, in full, from my landlord who was withholding it for unknown reasons.

They are very helpful and provide really good advice. They answered all my questions instantly and were very professional. I'm impressed by the quality of this free service, I feel so much more confident since I spoke to them, I now know better how to deal with the issue with my landlord and I am so grateful justice for tenants are there to help in this frustrating process.

I was in contact with JFT over several weeks, and they were extremely helpful from the very beginning. They read through my documents to understand the case in depth, gave me detailed and very useful advice and followed up on progress. It was an excellent service and I highly recommend JFT!

l was really stressed out because l couldn.t get any advise from anywhere about my landlord not putting my bond into a deposit scheme because all the advise centres were closed because of lockdown.....then l heard about justice for tenants and rang them..The advisor was really helpful, listened patiently to my problem and then e.mailed me back straight away to confirm that they could help me...The relief knowing that l could get help was a great thing....Every email l sent was answered, the photo,s l sent to them were confirmed as received and my questions were answered assuring me they were ready to help me....As it turned out l didn.t need them as my landlord eventually returned my bond but i.m sure that if l had needed them their advise and help would have been continued....l would highly recommend justice for tenants and their advisors

I can not thank Justice For Tenants enough for the help and advice they have given me that ultimately saved me from a very difficult situation. To explain briefly, I had arranged with my agency/landlord to leave my tenancy after 6 months and have the contract changed over to another suitable tenant, whom I had already found. Everything was in place for this to happen on 18th March 2020, so on 10th March 2020 I entered into another agreement and moved to a new property and I made the agency aware of this. On 14th March 2020, the agency emailed the new tenant to confirm they were still OK for the changeover, to which they confirmed they were. However on 16th March 2020 the new tenant pulled out due to the COVID-19 crisis. When the agency came back to me asking for the rent (in just 2 days time!), I explained to them that I was already paying rent elsewhere and that I could not pay at this short notice. They ignored me. I found another replacement tenant and low and behold they pulled out again at the last minute. The agency showed me no sympathy and I felt at a loss. They refused to help me in anyway and just kept reminding me that I was liable. I had turned to Justice for Tenants in the middle of all this and they began advising me on things I could do to persuade the agency to release me from the contract and they were simply incredible. They found things I would have never been able to find on my own and guided me through the process of communicating those things to the agency, which resulted in my release from the contract with no liability to pay any rent from the point I moved out in March. This was such a massive weight lifted from my shoulders and left me in a much better position to get through this pandemic nightmare with a clearer, less stressed mind. JFT were always compassionate in their replies to me and considering everything going on in the world, prompt and professional with their responses.
If you ever feel stuck in a bad housing situation, I would highly, highly recommend getting in touch with the JFT team, it really could save you!

We are a group of students who had issues with our landlord. I contacted Justice for Tenants after being let down by numerous solicitors. The team at JFT were very client focused and made sure that we were aware of all our options and how the process work. This in turn made a normally very stressful and complex situation stress free. I honestly could not recommend JFT more, they took the time to explain all of our many questions and it is very evident through working with them that they are a passionate team of knowledgeable people who are very dedicated to helping people and through their hard work we were able to win our case. If I ever found myself in a similar situation, I wouldn’t hesitate to contact JFT. We cannot thank you enough.

Great to know that a tenants rights service is around where they give the best advice and make sure you understand the Rent repayment procedure. From the switch board the actually adviser the level of service is 5*. Many thanks to Alasdair for your great advice and patience to ensure I understood how to deal with my landlords solicitor. I will be using Justice for Tenants again and will recommend anyone (tenants) who need that extra support.

Amazing service, polite and helpful. Would recommend to anyone who has concerns about their rights as a tenant.