Efficient customer service and collected our items the next day. We contacted JunkBunk after paying Croydon Council to remove the items which we booked 3 weeks in advance. They failed to collect the... Mehr ansehen
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Das sagen Bewerter
Showed up half an hour later than the agreed upon window. I understand they may be busy but why bother giving yourself a time frame if your unable to do it? Wouldn't have been too annoyed if they ha... Mehr ansehen
Excellent firm! They arrived when they said they would, they knew exactly what they were doing and had the right tools so were able to dismantle the items which needed to be dismantled and were fast a... Mehr ansehen
Very simple to organise, the team on the ground and the admin team in the office were very communicative, they took photo's of all the work when I wasn't there, they weren't phased by the enormity of... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Rubbish Collection Company providing wide range of services such as household waste removal, garden waste collection, building waste removal, office clearance.
Kontaktinformationen
118 Harringay Road, N15 3HX, London, Vereinigtes Königreich
- 02037692921
- office@junkbunk.co.uk
- junkbunk.co.uk
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Das haben sich andere Leute angesehen
Great job on a very hot day!
The guys turned up today on one of the hottest days so far, in order to clear out a load of rubbish including a very heavy settee, a very heavy garden barrel, heavy lifting weights and loads of other rubbish (some of which very heavy) - they worked tirelessly and were very polite and helpful. A big thanks to Maria, Ozzie and Nasim for helping me to tidy up my house!
They were late and increased the price…
They were late and increased the price by £200. But were professional and friendly. They worked efficiently and cleared the job in a good amount of time. They were still cheaper than every other quote.
Unprofessional business
Unprofessional business. Called Friday Quoted £190-£230 for removal (I sent a picture before the quote) booked for Monday 11am-12pm. Monday morning arrives and I get a call saying they can attend at 4pm instead, not pleased as I could’ve gone to work, I wait until 4pm then they arrive and try to charge £300 for a job they already had picture images of. Now I will call the company I was going to call instead, a wasted day entirely.
Booked a waste collection with Junk…
Booked a waste collection with Junk Bunk for a confirmed 1:00–2:00 PM slot and paid the agreed £130. On the day, the arrival time was pushed back again and again — first to 3:00–4:00 PM, then 4:30–5:00 PM, then “not before 5:40 PM” — and the team didn’t actually turn up until around 7 PM, almost six hours after the booked time. I had travelled in specifically for this and lost the entire day waiting.
What made it worse was the communication. After a certain point the office simply stopped replying to my messages and didn’t answer my call. When I asked for some goodwill for the wasted day, I was told £130 was already the lowest price and the request was then ignored.
To be fair, the two-man team that eventually arrived did the job and removed everything. But the reliability and customer service were genuinely poor — constant delays, no straight answers, and being left in the dark for hours. Based on this I can’t recommend them if you need a collection you can actually plan your day around.
Super efficient
Super efficient, super quick and friendly. Thanks!!
Not reliable.
Not reliable.
I booked a service with them, but on the day of the appointment they called to push it back to a later time. A while later, they called again to postpone it even further, still assuring me they would arrive that same day.
After that, they stopped providing any updates altogether. In the end, they didn’t show up and rejected to provide the service the day after due to their busyness.
They completely wasted my time and showed no respect for my schedule. I would not recommend them to anyone who values their time, have job commitments and expects basic professionalism.
Rang Junk Bunk as the person I booked…
Rang Junk Bunk as the person I booked let me down the night before. They were excellent. Price was reasonable. Sent email confirming booking. Came the next day, on time, worked really quickly, polite, helpful and moved furniture very carefully. Excellent service. I’m very impressed & will definitely use them again in the future
Garden project waste collection
I had an old run of four fence panels, posts, scrap wood, garden projects waste and a load of creeping ivy to clear, collection was easy to arrange, ball park quote based on photo, arrived on time, got a call before loading as the load was larger than they had thought, I had anticipated it would be more as my photos did make the load look smaller and was still within budget, team of two who were polite, efficient and quick.
Needed the removal of sofa and armchair…
Needed the removal of sofa and armchair ASAP.
I called them, got a quote within minutes and arranged a next day collection.
Guys were very polite and efficient.
All done and dusted within 10 minutes.
Great service and great price.
Thank you
Friendly and efficient on my call
Friendly and efficient on my call. Was able to pick up the following day - all in all a great service and a pleasure to deal with.
Quick service, fairly priced
Messaged them via WhatsApp.
Sent photos.
Received quote.
They came to collect within 1.5hrs.
The guys also took a photo so I guess they were checking they were only taking what was quoted for.
Quick, straightforward, fairly priced. Would use them again.
Avoid scammer tactics
Avoid scammer tactics. We sent clear photos and description of a king sized bed. Pretty simple and standard size item. Removers were very friendly, however, as the items were being carried out the door, someone called from the office and demanded a nearly 40% increase from the original quote saying the item was larger than they'd expected. Again, this is a standard king sized bed. We refused as the bed had already been removed from the property and we had already paid in cash. They also turned up 2-3 hours late.
Polite professional and proper job
Polite professional and proper job, used in the past and will carry on using in future if needed,excellent as always.
Arrived when they said they would
Arrived when they said they would , proffessional and polite , took away my large bulky items in record time leaving no mess, excellent job ,will be useing them again ,price was fair , thank you
Very speedy, efficient service
I contacted junk bunk, they replied immediately, gave me a quote and came to collect within the hour. They were very efficient, speedy and friendly and I will absolutely use again.
Excellent service from the moment we…
Excellent service from the moment we booked the collection of our broken table to the moment the team arrived and quickly took the table apart without any hassle. Timely arrival and polite staff. Good value for the service we received. Highly recommended
The experience was satisfactory
The experience was satisfactory
Easy to book
Easy to book, same day collection, quick and efficient service. Would definitely recommend.
Great customer service
Great customer service, quick and easy and very reasonably priced, would highly recommend.
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