Adam R came to service washer and dryer had to stay longer than planed due to faults found he worked hard and kept us informed was polite helpful and friendly at all times a credit to JLA thankyou Sl... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Callum is our local engineer for Aberdeen and to be honest he feels like part of the team. He loves to have a chat with us, finding out the gossip and we love hearing about Princess Kate (his dog). Ca... Mehr ansehen
Unternehmen hat geantwortet
Very prompt and helpful replies to my e-mails. Lose a point because they couldn't find us on their records so much time lost. Turns out they had the wrong postcode. Not their fault, that was probab... Mehr ansehen
Unternehmen hat geantwortet
Great people taking calls and directing them where they need to go. The machinery we have off them is top notch, and when a call out is placed, the call out time and response, is really quick aswell.... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Anbieter von Waschmaschinen mit Münzautomat
- Fachgeschäft für Haushaltsgeräte
- Reparaturwerkstatt für Elektrogeräte
- Geschäft für elektronische Ersatzteile und Komponenten
- Elektrofachmarkt
Vom Unternehmen geschrieben
JLA is the leader in commercial laundry, catering and heating solutions for the UK and Ireland. We're all about helping our customers to cut costs and take the hassle out of running a laundry room, sluice room or kitchen. Using our unmatched experience in a variety of sectors, we combine market-leading equipment with world-class breakdown cover. The result is our ground-breaking Total Care proposition, which gives customers great machines, seven-day call-out cover and an eight-working-hour engineer response, all for no capital outlay and no repair bills - ever.
Vom Unternehmen geschrieben
Kontaktinformationen
Meadowcroft Lane, HX6 4AJ, Ripponden, Vereinigtes Königreich
- 0800 048 4187
- enquiries@jla.com
- jla.com
4.5
Hervorragend
2082 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The service was professional
The service was professional, friendly, and efficient from start to finish. Staff were always polite, helpful, and quick to respond whenever needed. Everything was handled smoothly and with great attention to detail. I truly appreciated the excellent customer service.
28. Mai 2026
Antwort von JLA
Good afternoon Hubert,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Helen was very helpful
Helen was very helpful, reassured him that someone would be with use today
28. Mai 2026
Antwort von JLA
Good morning Cindy,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a great review.
Kind regards,
Ella
Antwort von JLA
Good afternoon Ahmet,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
when there said they was coming within…
when there said they was coming within 24 hours, someone came first thing in the morning, which was just great,
27. Mai 2026
Antwort von JLA
Good afternoon Joyce,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
Dawn
Dawn, was prompt and efficient with response. She didn't assume next steps but prompted me to choose actions with adequate information. very professional and considered.
28. Mai 2026
Antwort von JLA
Good afternoon Rachael,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Customer service team very friendly
Customer service team very friendly, everything was handled well and professionally, managed to log a call out very quickly with no waiting.
28. Mai 2026
Antwort von JLA
Good afternoon Jas,
Thank you so much for taking the time to leave such a wonderful 5‑star review. I will make sure Tee-Jay and his manager receive your kind feedback.
Kind regards,
Ella
With the Totalcare package we always…
With the Totalcare package we always get service within 24 hours without fail
27. Mai 2026
Antwort von JLA
Good morning Mark,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
Spoke with a very pleasant person who…
Spoke with a very pleasant person who knew exactly what they were doing and got straight to the point,very professional as always
27. Mai 2026
Antwort von JLA
Good afternoon Michael,
Thank you so much for your lovely 5‑star review. I will make sure that Claire and her manager see this amazing feedback.
Kind regards,
Ella
Antwort von JLA
Good afternoon Julie,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
Customer service was very good
Customer service was very good when reporting an issue with our washing machines. Clear communication and given estimated time of engineers visit.
26. Mai 2026
Antwort von JLA
Good afternoon Vikki,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
Great customer service
Great customer service, very helpful on the phone, always polite and can’t do enough to help
26. Mai 2026
Antwort von JLA
Good afternoon Dylan,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Antwort von JLA
Good morning Tracey,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
Antwort von JLA
Good morning Vivek,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Antwort von JLA
Good morning Sam,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
When i call to let you know we have a…
When i call to let you know we have a problem with our appliance you say you will send someone the next day. The last 3 times you have turned up the same day i have booked although this appears great service it is not as i am not around to explain the problem as was not expecting you. Also the last time you never came at all and when i rang you said he was on his way, however he failed to show so i rang again and again you told me a porkie pie and again a no show. If your engineer is not going to make it please be honest
27. April 2026
Antwort von JLA
Good morning Gareth,
Thank you for taking the time to provide us with this feedback.
If you would like to discuss your concerns further, please do not hesitate to contact us.
Kind regards,
Ella
GOOD SERVICE
21. Mai 2026
Antwort von JLA
Good morning Sarah,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
Get the right part for the equipment…
Get the right part for the equipment that broken down.
21. Mai 2026
Antwort von JLA
Good morning Jane,
Thank you for taking the time to provide this feedback.
We will be in touch shortly to discuss the issues you have raised.
Kind regards,
Ella
JLA Total Care.
JLA have Excellent customer service & with their total care package you have peace of mind that your equipment will be fixed within 24 hours of reporting a breakdown.
24. Mai 2026
Antwort von JLA
Good morning Darren,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
The lady i spoke to was very nice and…
The lady i spoke to was very nice and pleasant listened to what inhad to say and sorted out by aranaging someone to come out
24. Mai 2026
Antwort von JLA
Good morning Zoe,
Thank you so much for your lovely 5‑star review. I will make sure that Catherine and her manager see this fantastic feedback.
Kind regards,
Ella
they were informative and clear on what…
they were informative and clear on what our requirements were
23. Mai 2026
Antwort von JLA
Good morning,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.