Adam R came to service washer and dryer had to stay longer than planed due to faults found he worked hard and kept us informed was polite helpful and friendly at all times a credit to JLA thankyou Sl... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Callum is our local engineer for Aberdeen and to be honest he feels like part of the team. He loves to have a chat with us, finding out the gossip and we love hearing about Princess Kate (his dog). Ca... Mehr ansehen
Unternehmen hat geantwortet
Very prompt and helpful replies to my e-mails. Lose a point because they couldn't find us on their records so much time lost. Turns out they had the wrong postcode. Not their fault, that was probab... Mehr ansehen
Unternehmen hat geantwortet
Great people taking calls and directing them where they need to go. The machinery we have off them is top notch, and when a call out is placed, the call out time and response, is really quick aswell.... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Anbieter von Waschmaschinen mit Münzautomat
- Fachgeschäft für Haushaltsgeräte
- Reparaturwerkstatt für Elektrogeräte
- Geschäft für elektronische Ersatzteile und Komponenten
- Elektrofachmarkt
Vom Unternehmen geschrieben
JLA is the leader in commercial laundry, catering and heating solutions for the UK and Ireland. We're all about helping our customers to cut costs and take the hassle out of running a laundry room, sluice room or kitchen. Using our unmatched experience in a variety of sectors, we combine market-leading equipment with world-class breakdown cover. The result is our ground-breaking Total Care proposition, which gives customers great machines, seven-day call-out cover and an eight-working-hour engineer response, all for no capital outlay and no repair bills - ever.
Vom Unternehmen geschrieben
Kontaktinformationen
Meadowcroft Lane, HX6 4AJ, Ripponden, Vereinigtes Königreich
- 0800 048 4187
- enquiries@jla.com
- jla.com
4.5
Hervorragend
2081 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Quick service and fixed the dishwasher…
Quick service and fixed the dishwasher quickly to
11. Juni 2026
Antwort von JLA
Good morning Shane,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
QUICK AND HELPFUL RESPONSE
Very prompt and helpful replies to my e-mails. Lose a point because they couldn't find us on their records so much time lost. Turns out they had the wrong postcode. Not their fault, that was probably supplied by one of those map companies, the same reason I get other people's parcels. But we got there in the end and I appreciate the assistance from Beth and others at JLA.
15. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von JLA
Good morning Norman,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a great review.
Kind regards,
Ella
According to our contract we have 24…
According to our contract we have 24 hour service response. I reported problematic dryer on Saturday. Nobody came on Sunday and on Monday I received a voicemail that engineer will come on Tuesday.
That's 72 hours later while we are being charged for 24 hour response.
15. Juni 2026
Antwort von JLA
Good Afternoon Merek,
Thank you for taking the time to provide your feedback.
We will be in within the next 24 hours to discuss your concerns in more detail.
Kind regards,
Sam
Antwort von JLA
Good morning Moira,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Pheobe was extremely helpful and…
Pheobe was extremely helpful and professional
Many thanks
15. Juni 2026
Antwort von JLA
Good morning Simon,
Thank you so much for taking the time to leave such a wonderful 5‑star review. I will make sure Phoebe and her manager receive your kind feedback.
Kind regards,
Ella
Good customer service
Good customer service, friendly staff and engineer arrived quickly, job sorted
11. Juni 2026
Antwort von JLA
Good Afternoon Gillian,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Sam
very helpful assistant who logged the…
very helpful assistant who logged the washing machine fault
8. Juni 2026
Antwort von JLA
Good Afternoon Liz,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Sam
Antwort von JLA
Good afternoon Charley,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Sam
Antwort von JLA
Good afternoon Gail,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Sam
The Customer Sevice was very good …
The Customer Sevice was very good and the person who came out to the job was very polite and explained everything very well
8. Juni 2026
Antwort von JLA
Good Afternoon Yvonne,
thank you for your time on the phone this morning and confirming the 1* was support to be a 5* review, i have sent you an email explaining how you can make the amendment to this review if you wish to do so,
KInd regards
Sam
The girl I spoke to was very helpful…
The girl I spoke to was very helpful and efficient at arranging for an engineer to come out to fix our tumble dryer
11. Juni 2026
Antwort von JLA
Good Afternoon Declan,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Sam
Very pleasant to deal with and very…
Very pleasant to deal with and very efficient, job done well.
11. Juni 2026
Antwort von JLA
Good Afternoon Patrick,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Sam
Spoke to Sally
Spoke to Sally, who was very polite and helpful, it was a pleasure speaking to her.
11. Juni 2026
Antwort von JLA
Good Afternoon Pauline,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Sam
Quick efficient and clear
11. Juni 2026
Antwort von JLA
Good afternoon Matt,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Sam
Great customer service
11. Juni 2026
Antwort von JLA
Good Afternoon Neil,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Sam
Phone answered quickly and operator…
Phone answered quickly and operator polite. Enquiry dealt with efficiently.
10. Juni 2026
Antwort von JLA
Good afternoon Nigel,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Sam
Ive contacted jla many times for…
Ive contacted jla many times for repairs in our laundry ive never been let down they are always prompt, the man who comes to do the repairs is very nice and polite,i would recomend your company to anyone ,im very happy with your service
9. Juni 2026
Antwort von JLA
Good Afternoon June,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Sam
Always very friendly and helpful
9. Juni 2026
Antwort von JLA
Good afternoon Kelly,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Sam
good service and response times
8. Juni 2026
Antwort von JLA
Good Afternoon Anton,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Sam
Always extremely good service
9. Juni 2026
Antwort von JLA
Good Afternoon,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Sam
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