Irish Life Bewertungen 

My overall experience was very satisfying from start to finish

They looked after my hospital cost's and I had no issues. Hence I'm staying with them again this year.

Came here before for an app, to be followed up by another in the post, never received it, they rang to see where I was, said never received such letter, she got off the phone promising to send another letter, never came, rang to book an app, no call back, eventually came in to see what they are doing! To be greeted by 1 receptionist, who clearly couldn’t be bothered to do her job, the other lady was ok, so currently sitting here waiting for yet another app to be made. Update a lovely lady came out apologised and said she would have this sorted as soon as for me and will contact me by the end of the week :)

By turning up for a scheduled appointment. I wasted my whole afternoon waiting. When I contacted Gary, he said he mixed up his dates.

I was automatically covered and did not have to make a claim

Irish Life Health has clearly defined policies and a very good customer service level.

While our advisor was brilliant. The endless delays in approving documents and even to send out policy schedules delayed our completion date significantly. They take a ridiculous amount of time to approve signatures and to send out documents once the policy is in place. Nevermind requiring invasive medical checks when they decline based on weight alone anyway.

Excellent review of the options available in retirement. I was provided with clear direction and feel more informed and in control.

American style health insurance has arrived.
Want a simple scan you go to ‘Check my Cover’ only to find your covered at a hospital that isn’t taking new outpatients.
So you’re not covered.
‘Escalation’ team are pitiful.
Do not switch to IL they won’t cover you when you really need them.

Daniel my advisor was very good at explaining everything I needed to know and made it a relaxing and stress free process.He is an asset to your company

Absolutely perfect, thank you very much.

Level of cover and what is covered is easy to find. Everything is available online so you're not depending on making a phonecall. Very pleased

Fraud statements by this company like they can remove
Trustees. Trustees have statutory powers to manage pensions. Very poor performance. Will not fix problems. Long list over years of fraud statements Irish Life does not have right to make law.

Irish Life Health have no issue taking your money but don’t provide the services set out in the policy.
They are impossible to reason with and are basically a scam.

Staff in customer services were a disgrace until I got through to complaints dept and then my claim was dealt with efficiently and I got my money back for the claim

Scum. Ignores actual illnesses and has their paid for "independant" doctors deny claims with there being a clear incentive for these doctors to do so despite significant evidence and reports to the contrary. As someone who did work in the industry their decision making and processes around chronic debillitating illnesses are disgusting if not straight up dangerous. I would encourage everyone and anyone to seek cover for anything elsewhere, their fund management services alone should be enough to keep companies away never mind their vile insurance practices. If ever there were an instuitution that deserved to be torn down and scattered to the wind it's Irish Life.
Edit: email address provided to and ignored by their "escalations team" really driving home this company's ineptitude

Mikey provided excellent information regarding my current pension funds situation. He gave clarification for the various queries which has helped me to make a definite plan for moving forward. Mikey went the extra mile and spent additional time on a follow-up call.

You made the whole process so easy. Thanks.

Staff very helpful after a few difficulties all good now with irish life.