I bought the bundle, elite, face, and neck/chest but have not used them long enough to assess how well they work. One opportunity I’ve observed is that the organization doesn’t know what I’ve alrea... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Ease in navigating the website and placing the order. Promptness in receiving the product, received earlier than stated. Reached out as I need larger cushions as the helmet is slightly too big, waitin... Mehr ansehen
Unternehmen hat geantwortet
I purchased 3 different products from irestore site. Other than products being really on the very expensive side in general my experiences were good. Ordering is easy, shipping is smooth, products are... Mehr ansehen
Unternehmen hat geantwortet
I ordered the iRestore Elite to be delivered in Canada, as I live in Spain, while I was visiting the country. I did everything I was supposed to do: I placed the order within the delivery timef... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Fachhandel für Haarpflegeprodukte
- Haarersatz-Service
- Laden für Gesundheits- und Kosmetikprodukte
- Medizintechnikhersteller
Vom Unternehmen geschrieben
iRESTORE is the trusted leader in innovative red light therapy solutions, with over 500,000 satisfied customers. Our FDA-cleared systems combine the most powerful lasers and LEDs on the market, clinically proven to promote hair regrowth and support younger-looking skin. Harnessing the power of advanced low-level laser therapy (LLLT), our devices stimulate cells, increase cell metabolism, and improve circulation, helping you achieve fuller hair and firmer, healthier skin. From combating hair loss to reducing signs of aging, our cutting-edge technology offers a complete wellness routine. Committed to quality and customer satisfaction, we also offer a range of premium hair and skin care products to complement your journey toward a healthier, more confident you.
The Most Trusted Laser Device Brand
Vom Unternehmen geschrieben
- FDA-Cleared Technology and Dermatologist-Recommended
- Join our 500,000+ confident customers who’ve seen incredible results with iRESTORE.
Industry Leading Money-Back Guarantee
Purchase with confidence
We stand by the effectiveness of our products, offering an industry-leading guarantee:
Our advanced laser devices for hair growth come with a 12-month money-back guarantee. This extended guarantee ensures you have time to achieve real, visible results.
For our skin care devices, we offer an unmatched 100-day money-back guarantee—so you can confidently experience visibly firmer, younger-looking skin.
If you're not completely satisfied, you can return the device within the guarantee period for a refund.
Kontaktinformationen
16811 Knott Ave, 90638, La Mirada, Vereinigte Staaten
- 1-888-487-1790
- info@irestorelaser.com
- irestorelaser.com
Meet the iRESTORE Elite
3.6
Akzeptabel
1131 Bewertungen
Hat 99 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I had an issue with my helmet and…
I had an issue with my helmet and IRestore porovided shipping materials and postage. They ended up replacing it when it could not be repaired. Very happy with my device and customer service.
6. November 2025
Antwort von iRESTORE
Hi Charla,
We're glad to know that the issue with your device was resolved smoothly. Let us know if there's anything else we can do for you. Wishing you all the best!
The lights are not working!!!
18. Februar 2026
Antwort von iRESTORE
Hi Anita,
We're sorry to hear that you experienced an issue with the device. Upon checking, it appears that the problem has been resolved through basic troubleshooting with one of our customer representatives.
Let us know if you have further concerns, and we'll be there to guide you every step of the way.
Antwort von iRESTORE
Hi,
Thanks for the feedback, and wishing you all the best!
Easy to order.
10. Februar 2026
Antwort von iRESTORE
Hi Angel,
Thanks for the feedback and we wish you all the best!
The instructions are clear
The instructions are clear. Easy to integrate into daily routines.
1. Februar 2026
Antwort von iRESTORE
Hi Jim,
Thanks for the feedback, and wishing you all the best!
Quick response time.
16. Februar 2026
Antwort von iRESTORE
Hi Reynaldo,
Appreciate the feedback and wishing you all the best!
Antwort von iRESTORE
Hi Joanie,
Thanks for the honest feedback, and looking forward to hearing positive results in the coming weeks.
I'm feeling the warm sensation
The quality material is excellent and I started to use it two days ago, I feel that is working with the warm feeling in my head. I will update after June when I can see if really works for me. Thank you!
16. Februar 2026
Antwort von iRESTORE
Hi Key,
Thanks for sharing your initial thoughts and experience using the device. Wishing you all the best!
Prompt delivery
Prompt delivery and prompt response when I emailed a question
Thank you
15. Februar 2026
Antwort von iRESTORE
Hi Christine,
Thanks for the positive feedback and wishing you all the best!
Four days in.
I’ve only had it four days. I gave my experience 5 stars because I did receive it and it seems to work properly. A little early for a review of results.
28. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von iRESTORE
Hi Randy,
Thanks for the positive feedback and looking forward to hearing positive results in the coming weeks.
Antwort von iRESTORE
Hi Julie,
Thanks for the feedback and wishing you all the best!
Great products
Great products , great communication.pleasure to work with
27. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von iRESTORE
Hi Joseph,
Thanks for the feedback and wishing you all the best!
Happy
Really easy to buy and so far I'm very happy with the results.
26. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von iRESTORE
Hi Chris,
Thanks for sharing your experience and wishing you all the best!
I purchased this with super excitement
I purchased this with super excitement. After I placed the order, the delevery period of 7 days totally disappointed me, but it took morethan 10days for me to get it. I don't know anything about this product. I may update product related review later.
7. Februar 2026
Antwort von iRESTORE
Hi Aravind,
Thank you for your honest feedback.
We’re sorry the delivery took longer than expected. We understand how disappointing that can be, especially when you were excited about your purchase. Thank you for your patience.
We look forward to hearing your thoughts once you’ve had the chance to try the product, and we’re here if you need any help.
Untrustworthy, unaccountable, unhelpful
I ordered their product which was stolen off my porch. Despite having a shipping guarantee, and meeting the required parameters, Irestore did not stand by their policy or agreement. Several attempts to get help from customer service were frustrated with automated messages, lengthy delays before finally getting instructions that were not helpful in resolving the issue. DO NOT TRUST THIS COMPANY.
21. Januar 2026
Antwort von iRESTORE
Hi Ryan,
We’re truly sorry to hear about your experience. We understand how frustrating it is to have a package stolen, especially when you were expecting support through the shipping guarantee.
While we do offer a Shipping Protection, it does come with specific terms and conditions that must be met in order to qualify for a replacement or refund. These requirements are outlined in the policy and typically include timelines for reporting, documentation, and confirmation details. If any of the required conditions are not fulfilled, we’re unfortunately unable to reship the order or process a refund.
We know this isn’t the outcome you were hoping for, and we understand how disappointing that can be. Our team’s goal is always to follow the policy fairly and consistently for all customers.
The product has arrived and was…
The product has arrived and was delivered on the date promised. It's packaged nicely. I purchased the package which included the elite 510 helmet, shampoo & conditioner, supplements, and an additional 3-year warranty.
One challenge that I had was finding my order number. It is not listed on the packing slip, nor is located on the box it's shipped in... you need to refer back to your e-mail order to locate this, so don't delete it before registering for your extended warranty.
Second challenge is getting off the radar of this company for reviews! I get far more than one follow up begging for a review each week and also receive text messages. So, I've finally given in and hope that the Jack Russell terror persistence will let up for my inbox and text messages.
To me, it would seem more appropriate to follow up regarding my experience after the expected 3 - 6 month wait to see gains in my hair growth.
4. Februar 2026
Antwort von iRESTORE
Hi Peter,
Thank you so much for your detailed review. We truly appreciate it!
We’re glad to hear your order, including the iRESTORE Elite device bundle and extended warranty, arrived on time and well-packaged.
Thank you as well for pointing out the difficulty in locating the order number and the volume of follow-up messages. We sincerely apologize if the review requests felt overwhelming — that feedback is valuable, and we’ll be sharing it with our team.
We agree that checking in around the 3–6 month mark makes perfect sense. Wishing you great results on your hair growth journey!
I am 2-months into my hair regrowth…
I am 2-months into my hair regrowth journey. I have been using the elite daily for 12 minutes and already seeing growth. I’m looking forward to seeing my results at the end of the year!
24. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von iRESTORE
Hi Marguerite,
Thanks for the feedback and wishing you all the best!
Nightmare. Dead on Arrival. They said they Won't Refund unless I use DEAD product for 1 year.
Nightmare. I will bypass the ordering frustration, the delivery mess and lack of customer service, and go to the product mess. I received it, unpacked the hair helmet, put on the helmet, plugged it in . . . DEAD. I tried different head positions, I tried different outlets. DEAD. After various calls where I sent them the video, they said I could return the helmet and they may refund my $ after they review it. What?! I called the day I received it and I have kept calling even though they didn't call me back. Then I went to PayPal and their response: they would not refund because I need to use it for a year. So what are they saying: I need to wear a helmet that doesn't work consistently for 1 year? I could put a baseball hat on with the same results. No power. That is what they consider good customer service and a good product? Is this a scam company? Seriously, is it?
----- my response --- I did get the voicemail but it now asked for a serial #. Unfortunately a rep told me to send it back (to get a chance of getting a refund for it being dead). So I am confused since another rep wanted me to put a dead helmet on my head consistently for a year (again I could have purchased a football helmet for less money if you just want something to sit there with no red light). So, I don't have it. I also don't have my money. I have nothing.
22. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von iRESTORE
Hi Barb,
We sincerely apologize for the inconvenience. This is absolutely not the experience we want you to have, especially with a brand-new device.
We tried calling you to make things right, but the call was routed to voicemail. We’ll attempt to reach you again tomorrow, and one of our representatives will also follow up via phone or email to ensure we connect.
Please rest assured that your case is being prioritized, and we’ll handle this accordingly to get it resolved as quickly as possible.
The buying process is easy
The buying process is easy but the web page a bit confusing on the price information. Having the option of having someone to contact for help is good.
22. Februar 2026
Antwort von iRESTORE
Hi Alejandro,
I’m glad the buying process felt easy overall. Apologies if the pricing on the website felt a bit confusing. That’s definitely not our intention, and your feedback helps us see where we can make things clearer.
I’m also happy to hear that having someone available to contact for help was a positive part of your experience. We always want you to feel supported if you have questions.
Thanks again for taking the time to let us know. It truly means a lot.
Antwort von iRESTORE
Hi Dave,
Thanks for the feedback and wishing you all the best!
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