I bought the bundle, elite, face, and neck/chest but have not used them long enough to assess how well they work. One opportunity I’ve observed is that the organization doesn’t know what I’ve alrea... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Ease in navigating the website and placing the order. Promptness in receiving the product, received earlier than stated. Reached out as I need larger cushions as the helmet is slightly too big, waitin... Mehr ansehen
Unternehmen hat geantwortet
I purchased 3 different products from irestore site. Other than products being really on the very expensive side in general my experiences were good. Ordering is easy, shipping is smooth, products are... Mehr ansehen
Unternehmen hat geantwortet
I ordered the iRestore Elite to be delivered in Canada, as I live in Spain, while I was visiting the country. I did everything I was supposed to do: I placed the order within the delivery timef... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Fachhandel für Haarpflegeprodukte
- Haarersatz-Service
- Laden für Gesundheits- und Kosmetikprodukte
- Medizintechnikhersteller
Vom Unternehmen geschrieben
iRESTORE is the trusted leader in innovative red light therapy solutions, with over 500,000 satisfied customers. Our FDA-cleared systems combine the most powerful lasers and LEDs on the market, clinically proven to promote hair regrowth and support younger-looking skin. Harnessing the power of advanced low-level laser therapy (LLLT), our devices stimulate cells, increase cell metabolism, and improve circulation, helping you achieve fuller hair and firmer, healthier skin. From combating hair loss to reducing signs of aging, our cutting-edge technology offers a complete wellness routine. Committed to quality and customer satisfaction, we also offer a range of premium hair and skin care products to complement your journey toward a healthier, more confident you.
The Most Trusted Laser Device Brand
Vom Unternehmen geschrieben
- FDA-Cleared Technology and Dermatologist-Recommended
- Join our 500,000+ confident customers who’ve seen incredible results with iRESTORE.
Industry Leading Money-Back Guarantee
Purchase with confidence
We stand by the effectiveness of our products, offering an industry-leading guarantee:
Our advanced laser devices for hair growth come with a 12-month money-back guarantee. This extended guarantee ensures you have time to achieve real, visible results.
For our skin care devices, we offer an unmatched 100-day money-back guarantee—so you can confidently experience visibly firmer, younger-looking skin.
If you're not completely satisfied, you can return the device within the guarantee period for a refund.
Kontaktinformationen
16811 Knott Ave, 90638, La Mirada, Vereinigte Staaten
- 1-888-487-1790
- info@irestorelaser.com
- irestorelaser.com
Meet the iRESTORE Elite
3.6
Akzeptabel
1131 Bewertungen
Hat 99 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
READ THE FINE PRINT AND RETURN POLICY
Terrible CUSTOMER SERVICE AND RETURN POLICY IS A JOKE! THEY ARE 90% AI RESPONSES AND DON'T RETURN PHONE CALLS. HAD TO PAY 78.00 TO RETURN THIS GARBAGE AND REFUND WAS NOT PROCESSED WHEN I PROVIDED THE TRACKING NUMBER. THEY RECIEVED IT LAST WEEK AND KEEP SAYING IT'S BEING ESCALATED AND REFUND WILL BE PROCESSED. DON'T WASTE YOUR MONEY HERE AND RETURN POLICY IS TERRIBLE.
23. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von iRESTORE
Hi Suzanne,
We’re truly sorry to hear about your experience and understand how frustrating this situation has been. We can confirm that your returned package has now been received, and as discussed, your refund will be processed shortly in line with what was promised.
We also spoke with you last week to acknowledge your concerns and ensure they were properly addressed. Our intention has always been to make this right, and we appreciate your patience while the final steps are completed.
There has been no sign of new growth of…
There has been no sign of new growth of hair follicles.
6. Januar 2026
Antwort von iRESTORE
Hi Todd,
Thank you for sharing your experience. We’d like to kindly note that visible hair growth typically requires at least 6 weeks of consistent use, and for many users, results continue to improve over 3 to 6 months as hair follicles progress through their natural growth cycles.
We encourage you to continue regular use as recommended to allow your scalp sufficient time to respond to the treatment. If you have any questions about usage or would like tips to help maximize results, our team would be happy to assist.
Antwort von iRESTORE
Hi Leonard,
Thanks for the feedback, and we wish you all the best!
Great customer service
Great customer service. They are very responsive and attentive to customer requests.
19. Januar 2026
Antwort von iRESTORE
Hi Dina,
Thanks for the feedback and wishing you all the best!
IRestore Team response
I'm happy with my order. The company gave me a great deal, and everything was explained to me promptly. They took all my comments into consideration, and I really felt heard and respected. In addition, they provided a commercial gesture that was handled with true professionalism and kindness. It truly made a difference in my overall experience. Thank you very much.
17. Januar 2026
Antwort von iRESTORE
Hi Ruddy,
We apologize for the confusion. Please note that any applicable duty fees are outlined in our shipping policy and are the recipient's responsibility.
Please let us knowif you have further questions or concerns. Thanks!
Antwort von iRESTORE
Hi Mat,
We sincerely apologize for the delay in resolving your shipping concern. Your order is currently in transit, and the delay is due to severe weather conditions. We are closely monitoring the shipment and will keep you updated on any changes.
Thanks for your patience and understanding.
Antwort von iRESTORE
Hi Lisa,
We sincerely apologize for the delay and truly appreciate your patience. Please rest assured that your order is being prioritized, and you will receive email updates shortly regarding its progress.
Thanks for your patience and understanding.
Prompt, in tact and helpful
I used the Shop app to track my package. It was efficient and so helpful. I really appreciated your notification, as soon as my package delivered. I picked it up outside my door and everything was in tact and in my opinion safely delivered.
24. Januar 2026
Antwort von iRESTORE
Hi Gabriella,
Thank you for sharing your positive shipping experience with us! We’re excited for you to get started and look forward to hearing about your results as you begin using our products.
Thanks, and wishing you all the best!
It arrived when I was told it would…
It arrived when I was told it would arrive. I haven't used it long enough to produce any results yet
17. Januar 2026
Antwort von iRESTORE
Hi Anon,
Thank you for sharing your positive shipping experience with us! We’re excited for you to get started and look forward to hearing about your results as you begin using our products.
Well made and high quality
Well the 1st thing that catches your attention is the high quality of the products. They are very well made. The fit was good on all 3 except the bottom strap of the face mask, but I realized I didn’t really need it. Their instructions are clear and simple. The do’s & don’ts are laid out plainly. I’ve only had the LLLT Laser helmet elite, face unit that has several options based on your needs, and the eye mask for a week so I can’t speak for effectiveness. I’m looking for new hair growth. And since there was a sale I added the face mask and eye mask for my aging skin. I’m 72 years old and have sun damage etc. I hope to come back and update this with 5 stars again!
20. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von iRESTORE
Hi Terry,
Thank you for sharing such a detailed review! We’re glad to hear you’re pleased with the quality and fit of our products, and we appreciate your trust in trying them for both hair growth and skin care. We look forward to your future update and wish you great results!
I paid extra for shipping & I thought…
I paid extra for shipping & I thought it would arrive days sooner. Also the outside package was damaged
by UPS but the product was in good condition.
16. Januar 2026
Antwort von iRESTORE
Hi Carol,
Thank you for sharing this with us, and we truly apologize for the inconvenience you experienced. We understand your frustration, especially after paying for expedited shipping and receiving a package that was damaged externally. We've reached out to you via email to resolve this matter and make things right.
Thank you for your patience and understanding.
Ordered the product a week ago and it…
Ordered the product a week ago and it is still not here yet. I could’ve ordered similar competitor product from Amazon and would’ve received it within 2 days. For a premium product, shipping time is very slow.
16. Januar 2026
Antwort von iRESTORE
Hi Roni,
We sincerely apologize for the delay in resolving your shipping concern. Rest assured, your order has been fully taken care of and is already in transit.
Thanks for your patience and understanding.
Antwort von iRESTORE
Hi Amilee,
We sincerely apologize for the inconvenience. We’ve contacted you regarding your order, and upon review, it is already in transit and expected to arrive within 3 days. Please check your email for additional details.
Thank you for your patience and understanding.
Thanks for your patience and understanding.
I still have not received the product
I still have not received the product.
I have been contacted by the company to apologize and offer some credit on my order. I look forward to receiving my mask and start using it. I did appreciate them reaching out to discuss.
15. Januar 2026
Antwort von iRESTORE
HI Catherine,
We sincerely apologize for the delay. Upon checking, the order is in transit, and you should receive it next week.
Thanks for your patience and understanding.
Good communication
Good communication. Follow ups afterwards. Reminders if we have any questions/concernés, we can contact them.
16. Januar 2026
Antwort von iRESTORE
Hi Anick,
Thanks for the feedback, and wishing you all the best in your hair growth journey!
I had to call customer service for…charging remote
I had to call customer service for questions, and they were great, and I love my irestore mask
19. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von iRESTORE
Hi Linda,
We appreciate the feedback and are glad to know that you love the Illumina Face Mask. Looking forward to hearing positive results in the coming weeks.
Ordering was difficult and when it…
Ordering was difficult and when it showed more than I ordered I couldn't change it. Customer support quickly responded and corrected this. Let's see now if this works
16. Januar 2026
Antwort von iRESTORE
Hi Donna,
Thank you for your feedback! We’re glad our support team was able to resolve the issue for you quickly. Please let us know if there’s anything else we can assist you with. We’re always here to help!
Thanks, and wishing you all the best!
the best customer service ever i will…
the best customer service ever i will highly recommend to all my friends awesome!!!!!
15. Januar 2026
Antwort von iRESTORE
Hi Greg,
Thank you for the positive feedback! We’re delighted to hear that you’re satisfied with your overall customer service experience.
Let us know if you have questions, and we'll be there for you!
I wish you were not out of stock on…
I wish you were not out of stock on items I wanted to buy. Otherwise my experience was good. I will go back in and finish my order.
18. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von iRESTORE
Hi Carol,
Thank you for your feedback! We apologize for the out-of-stock items and appreciate your understanding.
We’re glad you had a good experience overall and look forward to you completing your order!
Antwort von iRESTORE
Hi Saima,
Thanks for the feedback and we wish you all the best!
So funktioniert Trustpilot
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
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