Purchased hot tub insulation jacket, lid and pump cover. Very pleased with product and service

I purchased all three items for my Lay z spa hot tub (insulating jacket, cover and pump cover).

They were easy to install and have made a real difference to the temperature the water remains at in the hot tub.

The team couldn't have more helpful with my phone call queries, always friendly providing great customer service.

Would highly recommend this company and their products

Only had this on Hot Tub for a week but it seems to be working well. Only time will tell on how much of a saving on Electric bill this will make but I am glad I made the purchase.

Easy to order. Fast delivery and good quality product.

Superb product and great service.
I bought the insulated lid and it really is great. Does 3 things in 1
1 - Insulation - of course - its fascinating how much heat is trapped between this new lid and the basic one that comes as standard from lay-z-spa
2- Protects the standard cover
3 - And this should be promoted way more, its designed so rain no longer collects in the cover - fantastic improvement.

Also there was a mistake at point of delivery, which was my fault and have to say the team were helpful, fast responding and when I realised my mistake they were very gracious!

Customer service from this company is non existent. I purchased a hot tub cover which started absorbing water even though its supposed to be waterproof. After emailing for several months I finally got a reply and again after weeks between emails I finally got a resolution. I was offered a replacement or refund and after the customer service I received I asked for a refund which was promised to be sent straight away. 6 weeks later after continuous emails and still no refund, I am constantly told it will be sent right away and once I was told it had been sent but it's all lies. The last email I was told it would be sent by bank transfer by the manager buy yet again still no refund, I am going to have to phone my bank and go to trading standards, this is absolutely ridiculous!

Ordered all the covers for our Maldives lazy z spa(lid,side and pump cover)Spoke to Juliette on the phone before ordering to get more information,excellent customer service.
Ordered on online on the and arrived on the Friday.
Put on straight away and through the night with no heating on only down 2 degrees and through the day stayed the same.Brilliant covers worth the money.

Excellent customer services. I bought an insulated cover for my hot tub and unfortunately very soon afterwards it broke. The seller allowed me to return the unused cover and refunded me in full.

great v happy We have had a thermal cover for out hot tub. The quality of the product is excellent. It was not one of the cheap ones but well worth the extra. The product for us will pay for you it’s self in 4 months due to the saving on the heating cost of the tub

Excellent product, priced around the same as other similar products. Delivery was really quick. I would recommend.

If you want the best insulation for your hot tub this is it. Super quick delivery/service. My hot tub was costing me £2 plus a day in electric and now it's averaging 70p a day...! Not the cheapest but you get what you pay for here and I've tried a few others.

Brought the 3 set of insulation for my inflatable hot tub, looks great, works well. Looking forward to my first winter with the tub being wrapped up securely.

Excellent quality covers and great service, saving me money.

We have had a thermal cover for out hot tub. The quality of the product is excellent. It was not one of the cheap ones but well worth the extra. The product for us will pay for you it’s self in 4 months due to the saving on the heating cost of the tub

Purchased a full set of covers for my Lazy spa hot tub , I’m really pleased with them and it’s saving me £££££

Iv been using these for a few years now. Fair price and turns up on time.

Good delivery came on time saving on electricity