The Peterborough branch have been very helpful today, I mistakenly booked the wrong week, after a phone call to them they offered to squeeze me in that afternoon knowing I needed a oil change service... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Excellent service from Craig Hoad and the team at the Bracknell branch. Friendly, knowledgeable and honest throughout. The work was completed to a high standard, communication was great, and I felt we... Mehr ansehen
The garage was extremely professional and honest about the repairs on my car. It is the first time in a long time that I don't feel taken advantage of being a woman nor knowing things about cars. I w... Mehr ansehen
Kettering Auto In and Out, met a very friendly lad who was manning customer service desk. Couldn't ask for better service when he gave me advice about my van in general. Tips on how to save on rep... Mehr ansehen
Unternehmensdetails
Über IN'n'OUT Autocentres
Vom Unternehmen geschrieben
Kontaktinformationen
Brackmills Business Park, NN4 7PW, Northampton, Vereinigtes Königreich
- 0333 247 9999
- reviews@inoautocentres.co.uk
- inoautocentres.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 60 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Outstanding customer service
Booked online for air conditioning regas this morning. Outstanding customer service Saaed, a great, trustable guy with a genuine interest in offering super service and customer support. Highly recommend as a place to take your car that truly cares. Thankyou :)

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Excellent service polite employees…
Excellent service polite employees definitely will come back

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A* team!
Absolutely fantastic staff at In and Out Norwich Hall Road. Super professional and friendly and always take the time to explain everything! Great team and would highly recommend, I wouldn’t go anywhere else 😊

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Great!
Easy, simple and quick to book. Great prices. Great customer service. Waiting area with air con, WiFi and coffee was a bonus too.

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Brilliant service
Brilliant service! Very professional and facilities in the waiting area were excellent.

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I found the whole experience excellent
I found the whole experience excellent, the staff made me feel very welcome and they were very helpful.

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Been coming here for my MOT for years…
Been coming here for my MOT for years and always have great service.
Nice clean waiting room that i can work from and nice air con too

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It was quick efficient.nice cool room…
It was quick efficient.nice cool room to wait in while my car was being motd.and a free drinks machine.thanks

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Very efficient,good communication, friendly
Very efficient,good communication, excellent service, friendly. No hesitation in saying highly recommended

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Easy booking process and great service
Easy booking process, MOT and major service completed in 2 hours as promised. Transparent pricing and friendly knowledgeable staff, highly recommended!

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I had an outstanding experience with…
I had an outstanding experience with the garage today. The staff provided exceptional customer care—friendly, attentive, and really went the extra mile to explain everything. On top of that, the price was very reasonable for the quality of service I received. I have been a regular customer for 10+years and I couldn’t be happier with the service and care, I will continue in coming back to IN and Out garage in Spalding Pinchbeck. Thanks 🤩

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The AA took me here after I broke down
The AA took me here after I broke down. I was charge £527.66 for a new starter motor, when I collected the car I was informed that one of the wheel nuts was broken and it need to be fixed, I took this to a different garage to be look at, and was informed that it was recently broken because the metal that was left was still clean, I showed the garage how much I was charge for a starter motor, he put on a new wheel nut for free and said “I think you’ve paid too much already”
also the radio hasn’t worked since they touched it, even after I put the code in
Less than a year later I broke down with the same problem , I absolutely refused to take it to this garage, even though the AA said I should, I just wanted to get my car fixed without them breaking more bits of it, I got this repaired at a different garage for £264.00, when I was handed the old starter motor I was told it was a cheap inferior part.
I have made a written compliant to the garage and handed it in along with they knacked starter motor, and have had no response for over 2 weeks, Before you have anything done here please check with another garage about price, I feel very, very ripped off
Great fast efficient services as always.
Great fast efficient services as always.

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The service I received from Liam and…
The service I received from Liam and Caleb at the Nene valley retail park, Towcester road Northampton depot was amazing , they were very helpful and polite. Explained the problem with my poorly car and fixed her. Excellent, I will always recommend them as I have now used this garage for a few years now.

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Honest great people
Honest great people. Great service.

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Took my car for the MOT today reception…
Took my car for the MOT today reception staff really nice friendly & professional which always gives you confidence. Called me when the car was ready to collect, nice touch. Very easy to book your MOT online.
Very happy customer

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Booked in for a MOT and service.
Booked in for a MOT and service.Staff very friendly and work completed in the time stated.I like the fact that the prices are clearly displayed so you have an idea how much it will cost.Will certainly use In'n'Out Autocentre at Stevenage again

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Northampton
Northampton, Brackmills.
My van had recently been to their Kettering branch 😡 and had been returned to me making a horrible noise which wasn't there previously. In all fairness they did tell me it was making a noise after the scheduled cam belt and water pump replacement but they also said it was a faulty fuel pump which would cost me close to £2000 😲.
I questioned this as a fuel pump doesn't just start making a noise after a Cam belt replacement. They insisted it was and I almost bought one. Then I complained to their head office as this was unbelievable. The next day I received a call from their area manager Simon.
Simon was very understanding and arranged for the van to be inspected at their Northampton branch by a top mechanic Luke, assisted by Dorin. They found the problem very quickly. Somehow whilst in the Kettering branch something had happened to the plastic timing cover or the crank pulley. The crank pulley had begun rubbing the cover to such an extent it had actually cut right through it in places. In & Out Northampton were efficient, polite and on the ball. Can't fault them at all.
The star rating is for the Northampton (Brackmills branch) Luke, Dorin and area manager Simon. Kettering branch would be a 1 star for almost costing me £2k with a bad diagnosis of a problem they created.
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