On my second order in 30 days, very impressed with cleaning equipment and liquids the spray bottles keeps you fit. With my second order I had an item missing to what I ordered. Opened the box a... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
On my second order in 30 days, very impressed with cleaning equipment and liquids the spray bottles keeps you fit. With my second order I had an item missing to what I ordered. Opened the box a... Mehr ansehen
Unternehmen hat geantwortet
Great customer service. I had an issue with delivery where DPD delivered a damaged parcel with missing products. Harry responded within minutes and sorted the replacement. Everyone knows things go wro... Mehr ansehen
Unternehmen hat geantwortet
I've used Hydro products for about a year now, including the Pre, Snow, Wash, Armour and Detail products and I have to say that I'm very impressed. The shine on the cars is second to none, and even my... Mehr ansehen
Unternehmen hat geantwortet
Great cleaning product, DIABOLICAL 'customer support' by "Adam" the AI-bot that claims to be a human when you call it out for repeat garbage... Two faulty spray bottle pumps, failed for completely d... Mehr ansehen
Unternehmen hat geantwortet
HYDRO UK is the future of car care. Manufacturing products in the UK to bring you the very best formulas while also creating a community.
Unit 1, Cirencester Business Estate, GL7 1YG, Cirencester, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 99 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I recently purchased the Pre-Wash and Snow Foam and, unfortunately, I have to say I was quite disappointed with the overall experience.
The marketing is fantastic, particularly the claims around the pre-wash being effective at removing grime and dirt before a contact wash. However, I found the actual cleaning performance didn’t live up to my expectations.
After using the pre-wash, there was still a considerable amount of dirt and grime left on the vehicle. I also used my foam lance afterwards, as I wouldn’t feel comfortable carrying out a contact wash with that much dirt still on the vehicle. Given how the product is marketed as a pre-wash, I expected it to remove more of the contamination before making contact with the paintwork.
I also experienced an issue with the packaging. One of the pickup heads had come away and was left inside the bottle, which appeared to be due to the glue failing. I also had issues with air leaks around the bottle seals.
To be fair, the bottle was replaced, and I appreciate the company addressing that issue.
Overall, though, I was expecting more from the products based on the marketing and claims. The packaging issue was resolved, but unfortunately the cleaning performance wasn’t what I expected.

Antwort von Hydrouk
Great product and prices make cleaning my car much faster and easier definitely recommend all products for full car valet and will definitely order products again from Hydro
5 stars for products
5 start for prices and delivery service
🌟🌟🌟🌟🌟

Antwort von Hydrouk
Had a minor problem with my order, just something missing, I emailed to say and Harry went above and beyond with assisting me to get this rectified. The missing item was shipped out to me the same day.
I’m very pleased with the quality of the products also the mystery box, I would highly recommend this company if you want quality products and service, 5 stars

Antwort von Hydrouk
Hydro products are everything I've been looking for in one place. Quality, ease of use and not forgetting excellent value for money 👌 These products make cleaning cars a pleasure because they take the strain out of the job. Now the job is a pleasure. Thank you Hydro.

Antwort von Hydrouk
Chemicals no different to using soapy water, spray bottles need pumping every 10 seconds! Definitely not like videos show!

Antwort von Hydrouk
First time user of Hydro followed instructions, my cars never looked so clean. Will certainly recommend product to friends.

Antwort von Hydrouk
I ordered Hydro after seeing numerous advertisements on social media. I am pleased to say that the service is excellent, the product performs as described, and overall, my experience has been positive.

Antwort von Hydrouk
Used hydro pre and snow foam weekend to get the car clean then dryer it with the hydro towel which was a breeze
Finally hydro detail to get the car gleaming

Antwort von Hydrouk
A week on from my first experience with the products I have tried again increasing the strength of the mix, as suggested by Harry and Adam in the 'customer service' department. They suggested I increase the concentration from 10:1 to 9:1 so I went a little stronger. 4:1, 250 ml of Pre and Snow in their respective bottles, mixed with a litre of water and off I went. The car wasn't as dirty as it was the first time I tried last week, with basically spots where a little rain had fallen on a dusty vehicle and dried. No mud, half a dozen flies and little more. I applied the pre, a decent layer, and left it full 5 minutes. It was 07:00 on a cool overcast morning so no chance of it drying out. I then applied a really good layer of the snow and again left it a full 5 minutes before rinsing. This time I set my hose rose on the most powerful jet setting rather than fan and to my surprise........the same result. Even a couple of my dead flies refused to let go!! I would have achieved the same results if I had chucked a couple of buckets of clean water over it, a wet car! I again followed up with a contact wash using the Hydro shampoo, this time adding the chemical as the bucket was filling, using way more than instructed on the bottle and this time I had a nice lathery mixture as I walked out to car. I quickly rinsed my empty spray bottles and put them away before returning to wash the car and guess what, all the lather had subsided and I was left with what looked like a bucket of water despite having 60ml of shampoo swimming around in the 8 litre bucket. I washed and dried the car thinking that I had at least given it a really good second attempt only to feel exactly the same as I did after the first, completely disappointed and £60 lighter for no gain whatsoever. I know that Hydro will reply to this second review once it's posted and I know it will say the same as every other reply about how sorry they are that I had a bad experience and that if I would only try it again but maybe this time use the products neat instead of ruining them by adding water etc etc. At no point will they thank me for contributing to their Christmas party to the tune of £60.
Edit,
Knew I would receive a reply that blamed me. It's the water quality!! The water I've been drinking for donkey's years with no I'll affects so I guess there's not too many impurities in it. It's my car, the condition of the car!! The one I've tested these products on is 8 months old so I believe the paintwork is still pretty good. Absolutely fantastic customer service guys!!! Not.

Antwort von Hydrouk
Like other reviews I'm reading here, I saw the company's marketing on social media and thought their products looked great.
Upon trying out the spray bottle with their pre-wash and snow products, it's absolutely nothing like what they show on social media.
The spray bottle doesn't have half as much pressure and coverage as promised. It's completely lacklustre. Their instructions say to avoid going over 12 pumps, but I easily exceeded that - and had to keep re-pumping to get around the full car.
I followed the instructions to the letter and after cleaning my car, which wasn't very dirty at all, their products made almost no difference whatsoever.
It's hard to say whether their pre-wash and snow products are effective, as they're all administered through the spray bottle, and the spray bottle is complete garbage.
It's a shame because I think they've identified a need in the market for a product like this. It's just that their product is nowhere near good enough to fill this need.

Antwort von Hydrouk
Absolutely amazing customer service, Harry was top notch in assisting me, will definitely be using again

Antwort von Hydrouk
Ordered 4 x large Drying towels for myself and friends with Classic cars.
Great result in being able finally to dry large areas with ease. Saves having to ring out smaller towels.
Friend dries his classic Bentley in no time now, ready for his car meets.
Thoroughly recommend to all 👍👏

Antwort von Hydrouk
These guys are fabulous, made an error in purchasing but was super quick to sort out my problem , l would recommend them to anyone buying from them . Many thanks

Antwort von Hydrouk
Won't use any other products on my car now. Delivery is always fast, customer service is great, any issues are resolved quickly and effectively. The products themselves do exactly what they say they will and always leave my paintwork gleaming. They are easy to use too. 10/10 no complaints whatsoever

Antwort von Hydrouk
I ordered a hydro bundle products and I received it the very next day as Jordan promised.I have only tried the hydro detailer on my black 7 series bmw and the outcome was amazing.My car looks like showroom conditions.I would highly recommend it.

Antwort von Hydrouk
Bottles have been great for cleaning my mountain bikes. One developed an issue but it’s being replaced after trying a few things to get it working which Harry helped with. Prompt replies and easy to deal with. Highly recommend the product and the company

Antwort von Hydrouk
Absolutely shocking. Followed the instructions 10:1 mix sprayed pre wash followed by snow foam. Left to work its "magic" magic it certainly isn't. Ended up doing it the old fashioned way. Microfiber mit and wash,/wax . The pre and snow didn't shift it at all left it stripey didn't remove any of the dirt. Wouldn't recommend and wont ever buy again

Antwort von Hydrouk
Ordered the v2 sprayer bundle.
Delivery was quick.
On opening the bundle I noticed a small issue with the sprayer. A quick email was sent out of hours and practically straight away was promptly answered by Adam.
He resolved my issue there and then and a replacement was shipped the next day.
Great product and fantastic customer service.

Antwort von Hydrouk
Excellent, great products my first time I had ordered and used Hydro.. Fantastic cleaning and protection, I went
Straight and ordered the caravan cleaner to clean my Motorhome the same great results.

Antwort von Hydrouk
Cleaning products are good but I found the spray guns had to be continuously pressurized. I bought a battery operated one that was effortless. Hydro would not let me return the spray bottles as they said the spray bottles were as they should be, I sent in a video on request . They sent me some shampoo free of charge instead.

Antwort von Hydrouk
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