Hydrouk Bewertungen 

4'334
•
TrustScore 4 von 5

3.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

On my second order in 30 days, very impressed with cleaning equipment and liquids the spray bottles keeps you fit. With my second order I had an item missing to what I ordered. Opened the box a... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great customer service. I had an issue with delivery where DPD delivered a damaged parcel with missing products. Harry responded within minutes and sorted the replacement. Everyone knows things go wro... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I've used Hydro products for about a year now, including the Pre, Snow, Wash, Armour and Detail products and I have to say that I'm very impressed. The shine on the cars is second to none, and even my... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Great cleaning product, DIABOLICAL 'customer support' by "Adam" the AI-bot that claims to be a human when you call it out for repeat garbage... Two faulty spray bottle pumps, failed for completely d... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fahrzeugzubehörgeschäft

Vom Unternehmen geschrieben

HYDRO UK is the future of car care. Manufacturing products in the UK to bring you the very best formulas while also creating a community.


Kontaktinformationen

3.9

Gut

TrustScore 4 von 5

4334 Bewertungen

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3.9

Alle Bewertungen

(4'334)

2'482 Bewertungen in den letzten 12 Monaten

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Bewertet mit 1 von 5 Sternen

Not the best cleaning product

I recently purchased the Pre-Wash and Snow Foam and, unfortunately, I have to say I was quite disappointed with the overall experience.

The marketing is fantastic, particularly the claims around the pre-wash being effective at removing grime and dirt before a contact wash. However, I found the actual cleaning performance didn’t live up to my expectations.

After using the pre-wash, there was still a considerable amount of dirt and grime left on the vehicle. I also used my foam lance afterwards, as I wouldn’t feel comfortable carrying out a contact wash with that much dirt still on the vehicle. Given how the product is marketed as a pre-wash, I expected it to remove more of the contamination before making contact with the paintwork.

I also experienced an issue with the packaging. One of the pickup heads had come away and was left inside the bottle, which appeared to be due to the glue failing. I also had issues with air leaks around the bottle seals.

To be fair, the bottle was replaced, and I appreciate the company addressing that issue.

Overall, though, I was expecting more from the products based on the marketing and claims. The packaging issue was resolved, but unfortunately the cleaning performance wasn’t what I expected.

10. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Hydrouk

Hi Consumer, thank you for your feedback. We’re sorry to hear the products didn’t meet your expectations.

Our Pre-Wash and Snow Foam are tried and tested and, when diluted and used correctly, are designed to work as intended. Results can vary depending on the level of contamination, dilution and application method.

We’re pleased we were able to resolve the bottle issue for you. If you’re still experiencing any problems with the spray bottle, please email the team and we can certainly look into this further.

We appreciate your feedback and will pass your comments on to the relevant team. Hydro UK Customer Support

Bewertet mit 5 von 5 Sternen

Great product and prices make cleaning…

Great product and prices make cleaning my car much faster and easier definitely recommend all products for full car valet and will definitely order products again from Hydro
5 stars for products
5 start for prices and delivery service
🌟🌟🌟🌟🌟

22. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Hydrouk

Hi Michael, thank you so much for your 5* review! It's so great to hear that you are enjoying the products and service provided from us here at Hydro! :) Hannah@Hydro

Bewertet mit 5 von 5 Sternen

Had a minor problem with my order

Had a minor problem with my order, just something missing, I emailed to say and Harry went above and beyond with assisting me to get this rectified. The missing item was shipped out to me the same day.
I’m very pleased with the quality of the products also the mystery box, I would highly recommend this company if you want quality products and service, 5 stars

15. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Hydrouk

Hi Carole, thank you so much for your positive feedback! We are so glad that the team have been able to rectify any issues you have experienced in a timely manner! So great to hear that you will be recommending us here at Hydro! :) Hannah@Hydro

Bewertet mit 5 von 5 Sternen

Hydro products are everything I've been…

Hydro products are everything I've been looking for in one place. Quality, ease of use and not forgetting excellent value for money 👌 These products make cleaning cars a pleasure because they take the strain out of the job. Now the job is a pleasure. Thank you Hydro.

18. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Hydrouk

Hi KP Nuts! Thank you so much for the fantastic feedback! 🙌 We’re really pleased to hear you’re enjoying the Hydro products and that they’re making cleaning your car easier and more enjoyable. We really appreciate your support! 👌 Hannah@Hydro

Bewertet mit 1 von 5 Sternen

Chemicals and bottles are useless!

Chemicals no different to using soapy water, spray bottles need pumping every 10 seconds! Definitely not like videos show!

23. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Hydrouk

Hi Atul, thank you for your feedback. Our products are tried and tested and, when diluted correctly and used as instructed, are designed to work as intended.

If you’re experiencing an issue with the spray bottle, please email the team at hello@hydrouk.co with some details of the problem and we can certainly look into this further for you and see what may be causing the issue.

We’re always happy to help and investigate any concerns with the product or equipment. Hydro UK Customer Support

Bewertet mit 5 von 5 Sternen

First time user of Hydro

First time user of Hydro followed instructions, my cars never looked so clean. Will certainly recommend product to friends.

17. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Hydrouk

Hi Peter! Thank you so much for the lovely feedback! 🙌 We’re delighted to hear you’re impressed with the results and that Hydro has made such a difference. We really appreciate your recommendation and support! 👌 Hannah@Hydro

Bewertet mit 5 von 5 Sternen

I ordered Hydro after seeing numerous…

I ordered Hydro after seeing numerous advertisements on social media. I am pleased to say that the service is excellent, the product performs as described, and overall, my experience has been positive.

12. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Hydrouk

Hi Karl, thank you so much for your fantastic feedback! 🙌 We’re delighted to hear you’re happy with both the products and our service. It’s great to know Hydro lived up to expectations, and we really appreciate your support! 👌 Hannah@Hydro

Bewertet mit 5 von 5 Sternen

Used hydro pre and snow foam weekend to…

Used hydro pre and snow foam weekend to get the car clean then dryer it with the hydro towel which was a breeze
Finally hydro detail to get the car gleaming

20. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Hydrouk

Hi Adrian, thanks so much for the great feedback! 😊 We’re really pleased to hear you enjoyed using the Hydro range and got your car looking gleaming. It’s great to hear the Hydro Towel made drying a breeze too! Thanks again for choosing Hydro. 🙌 Hannah@Hydro

Bewertet mit 1 von 5 Sternen

A week on from my first experience

A week on from my first experience with the products I have tried again increasing the strength of the mix, as suggested by Harry and Adam in the 'customer service' department. They suggested I increase the concentration from 10:1 to 9:1 so I went a little stronger. 4:1, 250 ml of Pre and Snow in their respective bottles, mixed with a litre of water and off I went. The car wasn't as dirty as it was the first time I tried last week, with basically spots where a little rain had fallen on a dusty vehicle and dried. No mud, half a dozen flies and little more. I applied the pre, a decent layer, and left it full 5 minutes. It was 07:00 on a cool overcast morning so no chance of it drying out. I then applied a really good layer of the snow and again left it a full 5 minutes before rinsing. This time I set my hose rose on the most powerful jet setting rather than fan and to my surprise........the same result. Even a couple of my dead flies refused to let go!! I would have achieved the same results if I had chucked a couple of buckets of clean water over it, a wet car! I again followed up with a contact wash using the Hydro shampoo, this time adding the chemical as the bucket was filling, using way more than instructed on the bottle and this time I had a nice lathery mixture as I walked out to car. I quickly rinsed my empty spray bottles and put them away before returning to wash the car and guess what, all the lather had subsided and I was left with what looked like a bucket of water despite having 60ml of shampoo swimming around in the 8 litre bucket. I washed and dried the car thinking that I had at least given it a really good second attempt only to feel exactly the same as I did after the first, completely disappointed and £60 lighter for no gain whatsoever. I know that Hydro will reply to this second review once it's posted and I know it will say the same as every other reply about how sorry they are that I had a bad experience and that if I would only try it again but maybe this time use the products neat instead of ruining them by adding water etc etc. At no point will they thank me for contributing to their Christmas party to the tune of £60.

Edit,
Knew I would receive a reply that blamed me. It's the water quality!! The water I've been drinking for donkey's years with no I'll affects so I guess there's not too many impurities in it. It's my car, the condition of the car!! The one I've tested these products on is 8 months old so I believe the paintwork is still pretty good. Absolutely fantastic customer service guys!!! Not.

20. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Hydrouk

Hi Craig, thanks for giving the products another try and for taking the time to share such detailed feedback.
We’re genuinely sorry they haven’t delivered the results you were hoping for. Our products are thoroughly tried and tested and do work as intended, so the experience you’ve had isn’t what we would normally expect.

As our Customer Service team has mentioned, there can be a number of factors that affect the end result, from dilution and application to water quality and the condition of the vehicle. It therefore sounds like there may be something in the process affecting the results rather than an issue with the products themselves.

We really do appreciate you giving them a fair try. We can see you’re already speaking with our Customer Service team, so please continue to work with them and we’re sure we can find a resolution for you. Hydro UK Customer Support

Bewertet mit 1 von 5 Sternen

Scam

Like other reviews I'm reading here, I saw the company's marketing on social media and thought their products looked great.

Upon trying out the spray bottle with their pre-wash and snow products, it's absolutely nothing like what they show on social media.

The spray bottle doesn't have half as much pressure and coverage as promised. It's completely lacklustre. Their instructions say to avoid going over 12 pumps, but I easily exceeded that - and had to keep re-pumping to get around the full car.

I followed the instructions to the letter and after cleaning my car, which wasn't very dirty at all, their products made almost no difference whatsoever.

It's hard to say whether their pre-wash and snow products are effective, as they're all administered through the spray bottle, and the spray bottle is complete garbage.

It's a shame because I think they've identified a need in the market for a product like this. It's just that their product is nowhere near good enough to fill this need.

20. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Hydrouk

Hi Matt, thanks for taking the time to share your feedback. We’re sorry to hear you’ve had this experience with the spray bottle.
If you believe you have a faulty spray bottle, please email our team at hello@hydrouk.co and we’ll be happy to look into this for you and assist further. Hydro UK Customer Support

Bewertet mit 5 von 5 Sternen

Absolutely amazing customer service

Absolutely amazing customer service, Harry was top notch in assisting me, will definitely be using again

19. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Hydrouk

Hi David, thank you so much for your fantastic feedback! We’re really pleased to hear Harry was able to assist you and provided great customer service. We really appreciate your support and look forward to welcoming you back again! Hannah@Hydro

Bewertet mit 5 von 5 Sternen

Large Drying towels - spot on!

Ordered 4 x large Drying towels for myself and friends with Classic cars.
Great result in being able finally to dry large areas with ease. Saves having to ring out smaller towels.
Friend dries his classic Bentley in no time now, ready for his car meets.
Thoroughly recommend to all 👍👏

1. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Hydrouk

Hi Andrew, thank you so much for the fantastic feedback! We’re delighted to hear the large drying towels have made drying your cars so much easier, especially those beautiful classic Bentleys! We really appreciate the recommendation and your support. 👍👏 Hannah@Hydro

Bewertet mit 5 von 5 Sternen

These guys are fabulous

These guys are fabulous, made an error in purchasing but was super quick to sort out my problem , l would recommend them to anyone buying from them . Many thanks

21. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Hydrouk

Hi Paul, thank you so much for your kind feedback! We’re really pleased we could quickly resolve the issue for you. We really appreciate your recommendation and your support! 😊 Hannah@Hydro

Bewertet mit 5 von 5 Sternen

Won't use any other products on my car…

Won't use any other products on my car now. Delivery is always fast, customer service is great, any issues are resolved quickly and effectively. The products themselves do exactly what they say they will and always leave my paintwork gleaming. They are easy to use too. 10/10 no complaints whatsoever

21. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Hydrouk

Hi Mr Dixon, thank you so much for the amazing feedback! We’re thrilled to hear you’re so happy with the products, delivery and customer service. It means a lot to know we’ve become your go-to for keeping your car looking its best. We really appreciate your continued support! 🙌✨ Hannah@Hydro

Bewertet mit 5 von 5 Sternen

I ordered a hydro bundle products and I…

I ordered a hydro bundle products and I received it the very next day as Jordan promised.I have only tried the hydro detailer on my black 7 series bmw and the outcome was amazing.My car looks like showroom conditions.I would highly recommend it.

20. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Hydrouk

Hi Joe, thank you so much for the fantastic feedback! We’re thrilled you’re loving the Hydro Detailer and that your BMW is looking showroom-ready! We really appreciate your recommendation and support. 🙌 Hannah@Hydro

Bewertet mit 5 von 5 Sternen

Issue resolved fast

Bottles have been great for cleaning my mountain bikes. One developed an issue but it’s being replaced after trying a few things to get it working which Harry helped with. Prompt replies and easy to deal with. Highly recommend the product and the company

20. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Hydrouk

Hey! Thank you for the great feedback! We’re glad you’re enjoying the bottles for your mountain bikes and that Harry was able to help. We really appreciate your recommendation and support! 🙌 Hannah@Hydro

Bewertet mit 1 von 5 Sternen

Absolutely shocking

Absolutely shocking. Followed the instructions 10:1 mix sprayed pre wash followed by snow foam. Left to work its "magic" magic it certainly isn't. Ended up doing it the old fashioned way. Microfiber mit and wash,/wax . The pre and snow didn't shift it at all left it stripey didn't remove any of the dirt. Wouldn't recommend and wont ever buy again

19. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Hydrouk

Hi David, thank you for your review. Sorry to hear you are experiencing issues with the products! Please reach out to our customer support team further and they can assist with ratios/ application methods. Thank you, Hydro UK Customer Support

Bewertet mit 5 von 5 Sternen

Ordered the v2 sprayer bundle.

Ordered the v2 sprayer bundle.
Delivery was quick.
On opening the bundle I noticed a small issue with the sprayer. A quick email was sent out of hours and practically straight away was promptly answered by Adam.
He resolved my issue there and then and a replacement was shipped the next day.
Great product and fantastic customer service.

17. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Hydrouk

Hey! Thank you for the fantastic feedback! We’re delighted you’re happy with the V2 Sprayer Bundle and that Adam was able to resolve the issue so quickly. We really appreciate your support and kind words about our customer service! 🙌 Hannah@Hydro

Bewertet mit 5 von 5 Sternen

Excellent

Excellent, great products my first time I had ordered and used Hydro.. Fantastic cleaning and protection, I went
Straight and ordered the caravan cleaner to clean my Motorhome the same great results.

19. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Hydrouk

Hi Brian, thank you so much for the fantastic feedback! We’re thrilled you’re enjoying Hydro and getting great results on your motorhome too. We really appreciate your support and your repeat order! 🙌 Hannah@Hydro

Bewertet mit 4 von 5 Sternen

Cleaning products are good but I found…

Cleaning products are good but I found the spray guns had to be continuously pressurized. I bought a battery operated one that was effortless. Hydro would not let me return the spray bottles as they said the spray bottles were as they should be, I sent in a video on request . They sent me some shampoo free of charge instead.

11. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Hydrouk

Hi Guy, thank you so much for taking the time to leave us with this review! We're so glad to hear you are enjoying the cleaning products and the team could assist with offering a free product for you! Thank you for choosing Hydro! :) Hannah@Hydro

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