Warren was really helpful and informative about the different mobility scooters - he made a real effort to find out what my Mum needed from it and what features were important to her/us. He helped us... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
A week ago I rang to make an appointment to see some Humfree motor scooters. Having discussed what I need, Julian arrived at the appointed time, told me all about the product and answered my questions... Mehr ansehen
Very helpful, let me try the different types of scooters as well as showing how to lift them properly, very pleasant and easy going and not pushy at all. Talked us through everything and only when we... Mehr ansehen
Ashley was brilliant tried 2 scooters and really liked the 2nd one. He was telling me to go out further tried on uneven pavement so he said try and the road was even felt in control. Ashley was in... Mehr ansehen
Unternehmensdetails
- Lieferant medizinischer Geräte
- Anbieter von Hilfsmitteln für Menschen mit Behinderung
- Unterstützungsorganisation für Menschen mit Behinderung
- Sanitätshaus
- Anbieter von Mobilitätsausrüstung
Vom Unternehmen geschrieben
PORTABLE SCOOTERS. ENDLESS POSSIBILITIES. We are Humfree, champions of possibility. Built by the team behind Oak Tree Mobility and Salus Healthcare, we bring decades of experience shaped by real customer conversations. Our scooters are designed to help you thrive, not just get by, because a little help can go a long way. SMALL SCOOTER, BIG LIFE Our lightweight, portable scooters are made to fit into real lives. Stay out longer, travel further, and feel confident doing what you love. Whether you want the lightest model available, a sturdy road rider, or a foldable everyday companion, Humfree supports days out, daily errands, and spontaneous plans. Mobility should open doors, not close them. WE DO THINGS DIFFERENTLY No showrooms, we come to you. Try a Humfree scooter at home and get personalised advice from a friendly advisor. You’ll receive a free, no-obligation quote to review in your own time. LET’S GET YOU MOVING With fast 1–3 day delivery and white-glove setup, you’ll feel ready from day one. Every scooter includes a two-year warranty and support from our UK-based customer care team.
SMALL SCOOTER, BIG LIFE
Vom Unternehmen geschrieben
- PORTABLE SCOOTERS. ENDLESS POSSIBILITIES.
- Our lightweight, portable scooters are made to fit into real lives. Stay out longer, travel further, and feel confident doing what you love. Whether you want the lightest model available, a sturdy road rider, or a foldable everyday companion, Humfree supports days out, daily errands, and spontaneous plans. Mobility should open doors, not close them.
- WE DO THINGS DIFFERENTLY
- No showrooms, we come to you. Try a Humfree scooter at home and get personalised advice from a friendly advisor. You’ll receive a free, no-obligation quote to review in your own time.
LET’S GET YOU MOVING
Fast 1-3 day delivery
With fast 1–3 day delivery and white-glove setup, you’ll feel ready from day one. Every scooter includes a two-year warranty and support from our UK-based customer care team.
Kontaktinformationen
Park House, Newbrick Rd, Stoke Gifford, BS34 8YU, Bristol, Vereinigtes Königreich
- 0800 999 2101
- customer.service@humfree.co.uk
- humfree.co.uk
4.8
Hervorragend
324 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Brilliant customer service
Whilst I can't comment on the scooter as it hasn't arrived an absolute 5 stars for Ric. So helpful, took his time to explain, provided videos and answered all questions thoroughly. Looking forward to it arriving
5. Juni 2026
Bewertung ohne vorherige Einladung
Julian Moore was extremely helpful and knowledgeable
I was extremely impressed with Julian Moore. He was so very helpful, addressing all of my questions which gave me confidence as I am a first time user of a mobility scooter. The practical scooter test confirmed Julian’s assertion that the scooter was very easy to use and I felt very confident that I would be safe on my travels. I now have my freedom back!!
5. Juni 2026
Bewertung ohne vorherige Einladung
Everything fine apart from the back…
Everything fine apart from the back rest which is most uncomfortable
5. Juni 2026
A very Sober experience…
Sober arrived on time and gave a thorough explanation and description of the product we needed, after we gave a full description of what was needed. He was always personable, friendly and supportive. He could have done no more.
5. Juni 2026
Bewertung ohne vorherige Einladung
I am writing a review on behalf of…Patrick folay
I am writing a review on behalf of Patrick folay, he said that Rick was wonderful man , he gave him a very good service and he was a kind person.
5. Juni 2026
Bewertung ohne vorherige Einladung
LORNA
LORNA, she was amazing. She explained everything. She made a hard decision become easy. There was no thing as a stupid question. Neil had the opportunity to try a few of the scooters. More importantly, Lorna encouraged Neil to choose the one that suited his needs and what was best for lifting in and out of the car not what she thought was best. Thank you Lorna for all your support.
5. Juni 2026
Bewertung ohne vorherige Einladung
Sober was brilliant and friendly
Sober was brilliant and friendly. Lovely guy and wow with the chair
5. Juni 2026
Bewertung ohne vorherige Einladung
JOE ON THE GO.o…
I Made My First Journey Today Down To My Local Public House From Fairwater To Canton Cardiff ( approx 5 miles ) And It Was A Very Smooth And Quiet Journey So On That Experience I Would Recommend HUMFREES To Anyone Who Needs A Scooter Whether It Be One For The Road Or One Just For Short Journeys ( EXCELLENT ).
5. Juni 2026
Great customer service
Great customer service, I didn't feel pressed to buy and even though I qualified for financing to get the most expensive scooter witch I liked, Mark explained how the a cheaper model fitted my needs better so why waste the extra money.
25. Mai 2026
The guy was very professional he…
The guy was very professional he answered all our questions the scooter is nice and light. I will recommend to other people
29. Mai 2026
A great review of the products and very…
A great review of the products and very helpful with advice the advisor was Alan
4. Juni 2026
Bewertung ohne vorherige Einladung
Great customer service from Sober
Great customer service from Sober. Came to show me their scooters & matched me up with a perfect one for my needs. Got to take it on a test drive & gave me all the information needed to consider purchasing one.
Left me with a quote for when I’m ready to purchase. Highly recommended.
4. Juni 2026
Bewertung ohne vorherige Einladung
Ricardo was absolutely amazing
Ricardo was absolutely amazing. Did fantastic job of showing us all the products on offer and took his time. Did not make us feel rushed or pushed to buy a particular product. Really happy with the service. Thank you.
4. Juni 2026
Bewertung ohne vorherige Einladung
Alan was very good taking me through…
Alan was very good taking me through the ins &outs of how to use my scooter looking forward to using it. Thanks
4. Juni 2026
Bewertung ohne vorherige Einladung
Home visit
Had a lovely visit with sales consultant Ron. He was knowledgeable, informative and patient (with my inquisitive 2 year old). He guided me to the most compatible product to meet my individual needs and while encountering some technical issues worked hard to resolve them to complete our meeting.
It was a pleasure to meet Ron, and I look forward to speaking further with the lovely service team who I had liaised with prior to his visit to make the arrangements.
4. Juni 2026
Bewertung ohne vorherige Einladung
My husband was really pleased with his…
My husband was really pleased with his new scooter from Humpfree such good value, a really nice looking scooter he hopes to have many happy memories,s riding it,Jimmy was such a lovely friendly person explained every thing to my husband.
26. Mai 2026
Sober was wonderful and the connection seems perfect for me.
Sober was wonderful. He explained the difference between the scooters and what I might find most useful. He showed me the “Connect” , how it works, how to take it apart and put it back together and how to get it in and out of the boot of my car boot safely. He was very easy to talk to and very helpful. I will definitely recommend taking the time to talk with him. Thank you Sober!
3. Juni 2026
Bewertung ohne vorherige Einladung
My appointment with Ric went very well…
My appointment with Ric went very well today. He was a very pleasant , profesional young man . He gave me clear instructions and a demonstration on the mobility scooter . I was very interested in the light weight mobility scooter .
2. Juni 2026
Bewertung ohne vorherige Einladung
Was pressured into buying
Was pressured into buying. wasted 2hrs on my time made me phone my daughter to get her here wasted her time
20. Mai 2026
Antwort von Humfree
Dear Mrs Bamford
Thank you for taking the time to leave your review. We are sorry to hear that you felt this way following your appointment, as this is never the experience we want any customer to have.
We have reviewed the notes and follow-up calls from your demonstration and understand that, at the time, you indicated you had enjoyed the visit. We are therefore disappointed to hear that you later felt pressured, and we will ensure your feedback is shared internally so this can be reviewed with the team.
Following delivery, we understand the order was cancelled because the scooter was not suitable for your needs, specifically due to the difficulty in lifting it. We appreciate that choosing the right mobility product is an important decision, and it is essential that the product is practical and comfortable for everyday use.
Thank you again for your feedback. We are sorry that the outcome was not right for you and wish you all the best going forward.
Kind Regards
James
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