HSL Chairs - Stockton-on-Tees Bewertungen 

124
TrustScore 5 von 5

4.9

Ross Road, Portrack Lane, TS18 2NH Stockton-on-Tees, GB


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Called in to Stockton branch today for a look around and wow what a beautiful store fabulous staff and intoxicating atmosphere 🥂 on their launch day. Our salesperson was the lovely Jillian didn’t get... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Excellent customer service - staff could not have been more helpful. Not pushy, great product knowledge, answered all our questions, lots of patience. I didn't expect going to choose a chair for my da... Mehr ansehen

Bewertet mit 5 von 5 Sternen

John and Jackie at Stockton store made me very welcome but not overwhelming. They were very knowledgeable and gave me time to decide about my purchase of recliner chair

Bewertet mit 5 von 5 Sternen

Treated as a special guest from the minute we arrived at the Stockton on Tees branch. Special mention for Wendy, Jackie and John, who spent time explaining to my elderly mother in law everything that... Mehr ansehen


Unternehmensdetails

  1. Möbelgeschäft
  2. Anbieter von Hilfsmitteln für Menschen mit Behinderung
  3. Möbelhersteller
  4. Anbieter von Mobilitätsausrüstung

Über HSL Chairs - Stockton-on-Tees

Vom Unternehmen geschrieben

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Vom Unternehmen geschrieben

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Kontaktinformationen

  • Ross Road, Portrack Lane, TS18 2NH, Stockton-on-Tees, Vereinigtes Königreich

4.9

Hervorragend

TrustScore 5 von 5

124 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4.9

Alle Bewertungen

(124)

4'371 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Visited Stockton on tees HSL store.…

Visited Stockton on tees HSL store today. Was greeted warmly by Steph. We were allowed to browse without being hassled. However, Steph and Alli were both on hand to answer specific questions we had about the product we were interested in. Great customer service from 2 ladies who were professional, warm and friendly. Would definitely recommend. Also HSL deliveries called within an hour of leaving the shop to arrange delivery in 3 days. Exceptional service.

13. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Mum's New chair

Ali and Wendy were fantastic at the HSL
store in Portrack. Gave demonstration on a few chairs. Knowledgeable and very friendly.Made my mum feel at ease while trying out the chairs.
A very relaxed experience and a comfortable chair with delivery on Thursday within the same week which is brilliant and also a good price.
Will recommend HSL to family and friends.
Mrs D Walker.

15. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent experience from start to…

Excellent experience from start to finish. Great welcome in the Stockton store.
Friendly, helpful staff putting us under no pressure. Our delivery team, Craig and Damo were brilliant. Friendly, ever so careful and left our new chairs perfect.

8. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Quality product, knowledgeable, friendly staff …

Took elderly parents to Stockton shop to look for chairs today. Ali & Steph (who was training) were both amazing, understood needs of both Mam & Dad quickly, made them feel at ease, taking lots of time to explain the options of chairs on offer and what each could do, allowing them to time to try each so they could make the right choice. They worked out best deal and explained cost, delivery times etc…great service by two lovely, knowledgeable ladies would definitely recommend HSL Stockton to all.

29. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service from start to finish

Great service from start to finish, Arrived on a very wet day and recieved a warm greeting and a welcome cup of tea and biscuits, no high sale pressure , and advice when needed, Arrived a week earlier than expected and delivered by Craig and Mark who were so helpful placing furniture and even putting replacements in conservatory

17. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

No hard sell.

I visited Stockton-on-Tees branch and was greeted by Luke. He was polite, knowledgeable very helpful. No hard sell at all.I was given all the info and options and advised to sit in the chair I chose for at least 10 minutes.He brought me tea and a biscuit and then left me to experience the chair.He was so patient. A real asset to the company.

5. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

HSL Stockton are Great!

I was looking for a riser Recliner chair for my Partner and after seeing an advert on TV, I decided to give HSL at Stockton a go. On atrival, I was greeted promptly by Wendy and made to feel very welcome. She introduced me to her colleague Jackie and advised us to have a look at their range. I felt quite overwhelmed by the choice and I was unsure of what I even wanted. Both Wendy and Jackie were brilliant, showing me what was available, what offers were on certain chairs and explaining different motor specs and how they matched my needs. Within half an hour, they'd convinced me what to buy and explained the whole process from purchase to delivery. Afterwards, I felt very confident in my purchase and reassured that I'd bought what I needed. The complimentary biscuits and tea were a lovely touch. Wendy and Jackie are an absolute credit to HSL Stockton, both are knowledgeable, friendly and extremely helpful. I felt in very safe hands with both of them - excellent customer service.

3. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Service at Stockton

Went to Stockton today looking for 2 chairs, one for my husband one for myself. We were met by a young man called Luke what a lovely lad gave us a lot of advice on different chairs answered all our questions brilliant , not pushy very helpful and let to look and try some of the chairs, also met Allison what a breath of fresh are loads of info and advice and left to make our own decision great service thank you both very much for your time and help. Lynn and Malcolm

1. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

My sister and I visited the Stockton…

My sister and I visited the Stockton store today looking for a comfy chair for myself ,I was hesitant and undecided about what I wanted but the staff Wendy and AllI were fantastic. They guided me through the whole range of chairs and patiently helped me try them out until I finally chose the perfect chair. The help, patience and friendly service I received was exceptional ….all this and tea too . I can’t wait for delivery, thank you very much ladies from one grateful client 😊

25. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service, great staff

John and Luke (Stockton branch) were excellent today. They explained everything in great detail, answered all my questions and helped me choose the right furniture for me. They were extremely professional, caring and nothing was too much trouble for them. All in all a very positive, pleasurable experience. Being able to test and choose furniture in my own home was fantastic!

9. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

John and Wendy from the Stockton Branch

John and Wendy from the Stockton branch were awesome when they did our home visit. No hard sell just fabulous professional advice. Brought the swashes and chairs in with care and gave great advice. Thanks for the help guys. My mam has medical issues and they were great with advice and guidance.

4. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

John & Jacque a credit to your team..

From the moment we met John & Jacque they were professional, efficient, caring and knowledgeable. Nothing was a trouble even suggesting a second visit to get the correct fit. They are a credit to your team. Thank you

2. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Service

Alex & Tom
delivered chairs on time, very courteous.
Explained operation of chairs.
Helped out with misunderstanding of delivery charge. Great guys.
Highly recommended.

21. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Superb service

The ladies in the shop were friendly and product savvy, assuring us of the quality of the chair.
The delivery men, Lee G and Lee R H, were also very good

14. Juli 2025
Bewertung ohne vorherige Einladung

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