We had a new hot water heater installed and noticed the smell of gas intermittently shortly after the installation. The Gas Co. confirmed a gas leak and turned off our gas.I had HomeServe gas line cov... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Blessing in Disguise!! This was a service provided by a local utility provider that I could include with my bill. A simple, straightforward monthly charge that got added to my utility bill. True to Mu... Mehr ansehen
Unternehmen hat geantwortet
Used HomeServe to tuneup our AC units. Setting up appointment was easy (there was a small mixup when they only scheduled us for 1 unit instead of 2 units, but called while the technician was here and... Mehr ansehen
Unternehmen hat geantwortet
I'm a recovering cancer patient and I don't have a debit card, Homeserve gave me a hard time about $25 dollars. I told them that I do have cash, and I would like to tell them that everyone is not the... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At HomeServe, our mission is simple: to help free our customers from the worry and inconvenience of home emergency repairs and installations. And since 2003, we’ve been doing just that. HomeServe is the leading provider of home repair solutions, serving over 4.6 million loyal customers with repair service plans and many more who use our additional solutions throughout the U.S. and Canada. HomeServe has an exceptional customer satisfaction rating and is accredited by the Better Business Bureau. Our goal is to provide homeowners with the tools to help them protect against the expense, worry and inconvenience of plumbing, water, sewer, electrical, heating and cooling emergencies. HomeServe prides itself on providing quality local service and expert installation services. How do we do this? For nearly two decades, HomeServe has been working with leading utilities and municipalities – now numbering over 1,350 – to make optional service plans available to their customers, members, and residents. These home repair plans help cover household systems that many homeowners are unaware of their responsibility to maintain. (It's a fact: systems that break from everyday wear and tear are typically not covered by basic homeowners' insurance, the utility, or the municipality.) Our contractor network, a group of over 2,900 locally owned small businesses consisting of some of the best home repair experts across the country, allows us to deliver a quality service experience to our customers when they need us.
Kontaktinformationen
45 Glover Avenue, 06850, Norwalk, Vereinigte Staaten
- 855-336-2465
- response@homeserveusa.com
- homeserve.com
4.7
Hervorragend
10’849 Bewertungen
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So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The companies that make repairs are…
The companies that make repairs are good , stop raising your prices on customers every year because is not necessary please stop because you raise your rates every year and extremely too much
9. Mai 2026
Antwort von HomeServe USA
We appreciate your feedback. We're happy that you find our repair services satisfactory. We'll review your comments regarding the price increases you've experienced.
Antwort von HomeServe USA
We appreciate your positive feedback and are so glad you were happy with our great service and timely manner!
Antwort von HomeServe USA
We appreciate you sharing; we are so glad you found our service fast, efficient, respectful, and friendly for your pleasing experience!
The supervisor Dayden was knowledgeable…
The supervisor Dayden was knowledgeable and provides a quality service.
9. Mai 2026
Antwort von HomeServe USA
We appreciate you sharing; we are so glad that the supervisor was knowledgeable and provided a quality service for your pleasing experience!
I have always had very efficient…
I have always had very efficient plumbers show up. They have given me tips on slow draining sinks.
I have used Home Serve for 5 years and figured I have saved money.
9. Mai 2026
Antwort von HomeServe USA
We're happy that efficient plumbers have consistently assisted you and provided helpful advice. We appreciate that you have been a member for five years!
Antwort von HomeServe USA
Thank you for your positive feedback!
Antwort von HomeServe USA
We're happy to hear the technician was great at their job! Thank you for your positive feedback; we appreciate it a lot.
Didn’t turn out as well as I expected
Didn’t turn out as well as I expected. I’m handicapped and couldn’t walk down to the basement. After a friend of mine videoed it I saw electric cables hanging down that were not before.
9. Mai 2026
Antwort von HomeServe USA
We appreciate your feedback and we're sorry the results didn't meet your expectations. We'll review the video and address the exposed cables you mentioned.
Antwort von HomeServe USA
We appreciate you sharing; we are so glad the service was professional, communicative, and fast for your pleasing experience!
Josh solved the problem.
11. Mai 2026
Antwort von HomeServe USA
We're happy to hear that the issue is resolved. Thank you for letting us know.
Peter is very good &experience
11. Mai 2026
Antwort von HomeServe USA
We're glad you had a wonderful experience. We appreciate you sharing your positive feedback with our team!
Antwort von HomeServe USA
We appreciate you sharing; we are so glad you found our team efficient, prompt, and friendly, and that the job was superb for your pleasing experience!
This was my 1st time using the plumbing…
This was my 1st time using the plumbing service. The service technician advised me he was on his way. Arrived on time. We discussed the issues at hand and he offered suggestions and got to work. We reviewed when completed. I was very pleased with the results. Home Serve offers a great price combined with quality service.
10. Mai 2026
Antwort von HomeServe USA
We're happy to hear about your positive first experience with our plumbing service. It's great to know the technician was punctual, offered helpful suggestions, and delivered quality service at a great price. Thank you for your feedback!
Abcd
I resent this incursion into my time. Bryan did a wonderful job, and I am grateful, but there is no excuse for forcing people to write a review. It’s bad enough to ask one or two multiple-choice questions.
9. Mai 2026
Antwort von HomeServe USA
We appreciate your feedback and are happy that you were pleased with the service. We apologize for the inconvenience related to the review request and will evaluate our processes.
Antwort von HomeServe USA
We're happy to hear that you had a professional and timely experience, and that we resolved your problems. Thank you!
Quick response & resolution to problem
11. Mai 2026
Antwort von HomeServe USA
We appreciate your positive feedback and are so glad our team provided a quick response and resolution! Thanks!
Knowledgeable and thorough
Tech had great personality, was clean working in my home and thorough.
9. Mai 2026
Antwort von HomeServe USA
We appreciate your positive feedback! We are so glad the tech had a great personality, was clean, and thorough while working in your home.
Prompt and care about their customers…
Prompt and care about their customers without long waiting periods.
11. Mai 2026
Antwort von HomeServe USA
We appreciate your positive feedback and are so glad you experienced prompt service, and we care about our customers without long waiting periods.
Professionalisam and identifying the…
Professionalisam and identifying the root cause and fix
11. Mai 2026
Antwort von HomeServe USA
We appreciate your positive feedback; we are happy we identified the root cause with professionalism and provided a fix. Thank you!
Service tech was professional
Service tech was professional, on time, and was able to quickly take care of our issue.
11. Mai 2026
Antwort von HomeServe USA
We appreciate your great feedback! We're so glad the service technician was professional, on time, and quickly took care of the issue.
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