We had a new hot water heater installed and noticed the smell of gas intermittently shortly after the installation. The Gas Co. confirmed a gas leak and turned off our gas.I had HomeServe gas line cov... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Blessing in Disguise!! This was a service provided by a local utility provider that I could include with my bill. A simple, straightforward monthly charge that got added to my utility bill. True to Mu... Mehr ansehen
Unternehmen hat geantwortet
Used HomeServe to tuneup our AC units. Setting up appointment was easy (there was a small mixup when they only scheduled us for 1 unit instead of 2 units, but called while the technician was here and... Mehr ansehen
Unternehmen hat geantwortet
I resent this incursion into my time. Bryan did a wonderful job, and I am grateful, but there is no excuse for forcing people to write a review. It’s bad enough to ask one or two multiple-choice quest... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At HomeServe, our mission is simple: to help free our customers from the worry and inconvenience of home emergency repairs and installations. And since 2003, we’ve been doing just that. HomeServe is the leading provider of home repair solutions, serving over 4.6 million loyal customers with repair service plans and many more who use our additional solutions throughout the U.S. and Canada. HomeServe has an exceptional customer satisfaction rating and is accredited by the Better Business Bureau. Our goal is to provide homeowners with the tools to help them protect against the expense, worry and inconvenience of plumbing, water, sewer, electrical, heating and cooling emergencies. HomeServe prides itself on providing quality local service and expert installation services. How do we do this? For nearly two decades, HomeServe has been working with leading utilities and municipalities – now numbering over 1,350 – to make optional service plans available to their customers, members, and residents. These home repair plans help cover household systems that many homeowners are unaware of their responsibility to maintain. (It's a fact: systems that break from everyday wear and tear are typically not covered by basic homeowners' insurance, the utility, or the municipality.) Our contractor network, a group of over 2,900 locally owned small businesses consisting of some of the best home repair experts across the country, allows us to deliver a quality service experience to our customers when they need us.
Kontaktinformationen
45 Glover Avenue, 06850, Norwalk, Vereinigte Staaten
- 855-336-2465
- response@homeserveusa.com
- homeserve.com
4.7
Hervorragend
10’851 Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Timely and resolved the issue quickly
12. Mai 2026
Antwort von HomeServe USA
We appreciate your positive feedback and are so glad we resolved the issue quickly and in a timely manner!
The Tech's were well knowledgeable of…
The Tech's were well knowledgeable of my unit and by close experienced troubleshooting they were able to fix my thermostat 's function!
11. Mai 2026
Antwort von HomeServe USA
We're happy to hear that the technicians' expertise and troubleshooting skills resolved the thermostat issue. We appreciate you acknowledging their knowledge and experience!
Helpful and quick to respond
Helpful and quick to respond. Super professional team and they absolutely get the job done!
10. Mai 2026
Antwort von HomeServe USA
We appreciate your positive feedback! We're so glad that we were helpful and quick to respond. It's great to hear that the team got the job done!
Antwort von HomeServe USA
Thank you for your positive feedback!
Timeliness and quick response!
12. Mai 2026
Antwort von HomeServe USA
We're happy to hear that you value our quick responses and timeliness. Thank you for your positive feedback!
Your HVAC technician was professional…
Your HVAC technician was professional and very well-informed during the repair of my air conditioning unit. He explained everything clearly and did excellent work. Thank you!
12. Mai 2026
Antwort von HomeServe USA
We're happy to learn that the HVAC technician was professional and well-informed while repairing the air conditioning unit. We appreciate that the work was excellent and everything was explained clearly. Thank you for your feedback!
Antwort von HomeServe USA
We're so happy to learn that we diagnosed and resolved the issue quickly. We appreciate your positive feedback and thank you!
Home serve has help me alot in repairs…
Home serve has help me alot in repairs that i do not have to pay out of pocket cost and i save alot of money on repairs. I just pay monthly for repairs service. The work that homeserve do to repair is great and completed. They would fix any repair that need to be done in your house with a monthly service payment. I appreciate homeserve for the work they have done.
12. Mai 2026
Antwort von HomeServe USA
We're happy to hear that our services have been valuable in managing your home repairs and saving you money. It's great to know that you appreciate the work we've done and the convenience of our monthly service. Thank you for sharing your positive experience!
Great service!!
We had a new hot water heater installed and noticed the smell of gas intermittently shortly after the installation. The Gas Co. confirmed a gas leak and turned off our gas.I had HomeServe gas line coverage and they came out within a few hrs after I called and repaired the problem that day. They were very professional and took care of the dangerous situation promptly. Very thankful I have this coverage!
9. Mai 2026
Antwort von HomeServe USA
We're happy to hear that we could address the gas leak promptly and professionally after your new hot water heater installation. We appreciate you letting us know you're thankful for our coverage!
Great Service / Great Experience
Contacted HomeServe for annual A/C spring tune up service and received a call back with in less than a minute to schedule a service appointment . The A/C company provided name of technician and timeline .
12. Mai 2026
Antwort von HomeServe USA
We're happy to hear that you received a prompt call back and a service appointment was scheduled quickly. We appreciate you sharing your experience with us!
Glad it wasn't an emergency!
I called for a fix for our plumbing problem on Saturday. It was a disconnect in our kitchen sink drain...under the house , which means we couldn't use the sink or dishwasher until it was fixed. The plumber came on Tuesday! The plumber was excellent. Very professional and friendly. Home Serve dropped the ball by not communicating with a plumber sooner.. and the plumber they contacted is 60 miles away! We have plenty of local plumbers. I'm sure they could have gotten a local one out Monday.
12. Mai 2026
Antwort von HomeServe USA
We appreciate you sharing your experience. We're sorry about the delay in addressing your plumbing issue and the plumber's distance. We're glad the plumber provided excellent service. We'll review our communication and plumber selection process to improve our response times.
Antwort von HomeServe USA
We appreciate you sharing; we are so glad our service was professional and useful for you.
The company was GPS
The company was GPS. They came out and diagnosed the problem got the ok to replace the gas piping in the crawlspace. They finished it in a timely manner and restored our gas on the same day. The technicians were very professional and answered all my questions. Very happy with their work. 5 Stars without a doubt.
11. Mai 2026
Antwort von HomeServe USA
We're happy to hear that the technicians diagnosed the problem, replaced the gas piping, and restored your gas promptly! It's great to know that they were professional and answered your questions. We appreciate your positive feedback!
Sam FPL technician
Sam, the technician was excellent and more than willing to help me. He did an excellent job.
12. Mai 2026
Antwort von HomeServe USA
We appreciate you sharing! We're happy to hear that the technician was excellent and willing to help and that they did a great job for you.
Awesome!
Teck was. Presentable ( very important) job done fast and hopefully a job well don
12. Mai 2026
Antwort von HomeServe USA
We're happy to hear that the technician was presentable and completed the job quickly. We appreciate your feedback and hope the work meets your expectations.
Checked my air conditioner and heat
Checked my air conditioner and heat. Provided recommendations for preventative maintenance.
12. Mai 2026
Antwort von HomeServe USA
We're happy to hear that our team provided a thorough inspection and helpful preventative maintenance recommendations for your systems. Thank you for your feedback!
Awesome customer service
Awesome customer service
He was on time
He showed and explained what was wrong with the unit
7. Mai 2026
Antwort von HomeServe USA
We're happy to hear that you received awesome customer service! We appreciate that the technician was punctual and explained the issue clearly. Thanks for your feedback!
They arrived 10 minutes early
They arrived 10 minutes early. Diagnosed and solved the issue under 30 minutes and were gone!
10. Mai 2026
Antwort von HomeServe USA
We're happy to hear that our team was prompt, efficient, and quickly resolved the issue for you. Thank you for sharing your positive experience with us!
Antwort von HomeServe USA
We appreciate your positive feedback and are so glad you had a good experience with faster solutions!
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