Excellent service. The courier service didn’t delivery the table top but Nick from customer liaised with them to ensure in arrived promptly. I’m very pleased with the quality of the table and chairs... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Mirror arrived broken, no fault of seller and seller went above and beyond to ensure the mirror was replaced in a timely manner an kept up good communication through. Great service.
Unternehmen hat geantwortet
Despite one chair being damaged in my order jn transit, Nick in customer support was exceptional in replacing it and communicating with me. The chairs are very comfortable and supportive as dining/des... Mehr ansehen
Unternehmen hat geantwortet
The Sofa Bed delivery was satisfactory. However, it came as a shock to me that it was not assembled. I do not recall being told this fact while completing my Online purchase. I am an elderly lady... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Home Garden Direct is a premier online furniture retailer that has been deeply rooted in the UK furniture market for two decades, initially as a wholesale supplier and now proudly serving end-consumers directly. Our success lies in our unwavering commitment to delivering top-tier products, upheld by rigorous quality controls. At Home Garden Direct, we take immense pride in our longstanding tradition of providing discerning UK customers with exquisite, stylish furniture at wholesale prices.
Kontaktinformationen
Unit 8 & 9. Whitehill Industrial Estate, SN4 7DB, Swindon, Vereinigtes Königreich
- +44 01793 290015
- hello@homegardendirect.co.uk
- homegardendirect.co.uk
4.7
Hervorragend
291 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great Experience
Great experience using Home Garden Direct. Chest of drawers arrived really quickly and communication from the delivery drivers was really good. There was a slight imperfection on one of the drawer fronts but customer service support was amazing and I had a brand new piece delivered within a couple of days. Never used this company before but will definitely use again. Item is great quality and exactly as described
1. September 2025
Bewertung ohne vorherige Einladung
Antwort von Home Garden Direct
Hi Sarah,
Thank you for your feedback, very much appreciated! We are happy that you like your new chest of drawers.
We hope to see you again soon!
Kind regards
Amazing price and decent quality!
Love our new sofa-bed. Very reasonably priced and works very well! Great for an occasional bed…..very firm but perfect for a night or two. Love it!
3. September 2025
Antwort von Home Garden Direct
Hi Lynn,
Thank you for your feedback, very much appreciated!
Kind regards
THE DELIVERY OF THE CHAIRBED WAS VERY…
THE DELIVERY OF THE CHAIRBED WAS VERY GOOD.
BUT UNFORTUNATELY THE ITEM WAS VERYPOOR QUALITY & SENT BACK. THIS WAS VERY EASY & QUICKLY DONE WITH A PHONE CALL. VERY HELPFUL AND UNDERSTANDING.
27. August 2025
Antwort von Home Garden Direct
Hi Christine,
Thank you for your feedback, very much appreciated!
Kind regards
Service and delivery were excellent and…
Service and delivery were excellent and we are extremely happy with the quality of the chairs ordered. All in all very happy and would recommend this company.
27. August 2025
Antwort von Home Garden Direct
Hi,
Thank you for your kind comments, much appreciated. We hope to see you again soon!
Kind regards
Excellent service would order from them again
So easy to order on their website & such quick delivery dinning room chairs arrived perfectly excellent service . Good quality
27. August 2025
Antwort von Home Garden Direct
Hi Debbie,
Thank you for your kind comments, much appreciated. We hope to see you again soon!
Kind regards
Excellent service
Excellent service, I ordered a mirror which I opened up after quite sometime to find it was damaged. After contacting the company the service was fab no ifs and buts. They replied straight away and offered a new one in place, straight forward, helpfull and genuine great service. Would definitely purchase from them again and definitely recommend.
21. August 2025
Bewertung ohne vorherige Einladung
Antwort von Home Garden Direct
Hi,
Thank you for your lovely feedback, we are happy that you like your new mirror.
We hope to see you again soon!
Kind regards
Brilliant customer service
I received an item with some minor damage - their customer service was impeccable, they sent me a new item free of charge, and it’s so lovely. Would definitely purchase from them again.
27. August 2025
Bewertung ohne vorherige Einladung
Antwort von Home Garden Direct
Hi Tara,
Thank you for your lovely feedback, we are happy that you like your new purchase.
We hope to see you again soon!
Kind regards
Antwort von Home Garden Direct
Hi Debbie-Lee,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
Antwort von Home Garden Direct
Hi Frances,
Thank you for your kind comments, much appreciated. We hope to see you again soon!
Kind regards
Antwort von Home Garden Direct
Hi Derek,
Thank you for your kind comments, much appreciated. We hope to see you again soon!
Kind regards
Sturdy and easy to assemble and very…
Sturdy and easy to assemble and very good value for money.
31. Juli 2025
Antwort von Home Garden Direct
Hi,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
The furniture was sent with a few…
The furniture was sent with a few screws missing. They company sent the missing pieces within a couple of days, with no hassle at all.
Furniture is good standard, although it took a while to build.
16. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Home Garden Direct
Hi Robert,
Thank you for your kind comments, much appreciated. We hope to see you again soon!
Kind regards
Great price and service!
Very pleased with the chair we bought from Home Garden Direct for our bedroom. Found it to be lovely quality at a reasonable price and delivered quickly. All in all happy to recommend!
30. Juni 2025
Antwort von Home Garden Direct
Hi,
Thank you for your kind comments, much appreciated. We hope to see you again soon!
Kind regards
The chair I bought are realy good value…
The chair I bought are realy good value & look fabulous
30. Juni 2025
Antwort von Home Garden Direct
Hi Elizabeth,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
Antwort von Home Garden Direct
Hi,
Thank you for your kind comments, much appreciated. We hope to see you again soon!
Kind regards
Antwort von Home Garden Direct
Hi Giovanni,
We were able to locate your order and had a conversation about your query.
You said that you were unable to find our contact information, however as per our conversation there is a contact section on the main page where you ordered your item. There is phone number, e-mail address and also a chat option available as well.
You also called back in and confirmed what had been discussed and everything was ok.
Kind regards
Was slightly sceptical when I saw the…
Was slightly sceptical when I saw the price as have never ordered from here before. However, it was a fantastic purchase and easy to build!
3. Juli 2025
Antwort von Home Garden Direct
Hi Hannah,
Thank you for your lovely feedback, we are happy that you like your new purchase.
We hope to see you again soon!
Kind regards
Very fast next day delivery very…
Very fast next day delivery very similar chairs to the ones i liked at john lewis but half the price. Sturdy and comfortable. Will buy again from this company
3. Juli 2025
Antwort von Home Garden Direct
Hi Janette,
Thank you for your kind comments, much appreciated. We hope to see you again soon!
Kind regards
Antwort von Home Garden Direct
Hi Fiona,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
Every thing went well
Every thing went well, deserved on time, when opened we realised it was not fit for our needs. Had no problem returning the item and it was collected promptly.
23. Juni 2025
Antwort von Home Garden Direct
Hi John,
Thank you for your feedback, very much appreciated.
Kind regards
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