Excellent service. The courier service didn’t delivery the table top but Nick from customer liaised with them to ensure in arrived promptly. I’m very pleased with the quality of the table and chairs... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Mirror arrived broken, no fault of seller and seller went above and beyond to ensure the mirror was replaced in a timely manner an kept up good communication through. Great service.
Unternehmen hat geantwortet
Despite one chair being damaged in my order jn transit, Nick in customer support was exceptional in replacing it and communicating with me. The chairs are very comfortable and supportive as dining/des... Mehr ansehen
Unternehmen hat geantwortet
The Sofa Bed delivery was satisfactory. However, it came as a shock to me that it was not assembled. I do not recall being told this fact while completing my Online purchase. I am an elderly lady... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Home Garden Direct is a premier online furniture retailer that has been deeply rooted in the UK furniture market for two decades, initially as a wholesale supplier and now proudly serving end-consumers directly. Our success lies in our unwavering commitment to delivering top-tier products, upheld by rigorous quality controls. At Home Garden Direct, we take immense pride in our longstanding tradition of providing discerning UK customers with exquisite, stylish furniture at wholesale prices.
Kontaktinformationen
Unit 8 & 9. Whitehill Industrial Estate, SN4 7DB, Swindon, Vereinigtes Königreich
- +44 01793 290015
- hello@homegardendirect.co.uk
- homegardendirect.co.uk
4.7
Hervorragend
291 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent customer service ⭐⭐⭐⭐⭐
I ordered 2 x large wall mirrors and one arrived broken. I sent photos of the broken mirror & very quickly received a response & a replacement was sent promptly. EXCELLENT customer service & communication. I will definitely use these guys again ⭐⭐⭐⭐⭐
7. Januar 2026
Antwort von Home Garden Direct
Hi Amanda,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
My original product had some damage…
My original product had some damage however the online chat agent rectified this by sending a replacement drawer front to me, new one arrived, not perfect but better than before
2. Januar 2026
Antwort von Home Garden Direct
Hi Tracey,
Thank you for your feedback and apologies that you were not happy with the replacement.
I had sent you a message earlier today to make sure that everything was alright with the replacement. I am happy to resend another drawer front, please reply to my e-mail and let me know and I will arrange this for you.
Kind regards,
Excellent customer service
Good quality and good value chairs.
Prompt delivery with a specific time slot.
Slight fault on one of the chair legs. Contacted customer service which was excellent and replacement leg sent promptly.
I would recommend and use again.
8. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Home Garden Direct
Hi,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
I ordered single sized sofa bed
I ordered single sized sofa bed. It arrived on time. It was easy to assemble, ie only need to attach the extra legs. It looks good as a chair and as a bed. The mattress may be too firm for some.
16. Dezember 2025
Antwort von Home Garden Direct
Hi Virginia,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
The units don’t align and the hinges…
The units don’t align and the hinges are pre drilled so there’s nothing you can do to adjust this. The item had chips so the quality isn’t good for the price you pay. The gold door hob I had one that was faulty as the inside screw was either too big or too small so the screw wouldn’t fit into the job. Overall I wouldn’t recommend this product. I didn’t want the hassle or returning it when it took forever to build.
18. Dezember 2025
Antwort von Home Garden Direct
Hi,
Apologies for the issues that you have had with your unit. We are more than happy to look to resolve this for you, now we are aware that there is an issue,
I have tried to call you first thing this morning and have left you a voicemail. I have also sent you an e-mail as well with some potential resolutions for you, so we can look to get this resolved to your satisfaction.
Kind regards
Antwort von Home Garden Direct
Hi Eleonora,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
Really fast delivery even though close…
Really fast delivery even though close to Christmas
16. Dezember 2025
Antwort von Home Garden Direct
Hi Jackie,
Thank you for your feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Antwort von Home Garden Direct
Hi Peter,
Thank you for your feedback, very much appreciated.
Kind regards
Dining Chairs
Bought 4 lovely dining chairs. Easy to assemble with very clear instructions. Look great and very comfortable. We're easy to order and delivered with care and well packaged
1. Dezember 2025
Antwort von Home Garden Direct
Hi Joanna,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Antwort von Home Garden Direct
Hi Jekaterina,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Antwort von Home Garden Direct
Hi Andy,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
Great quality .
Great quality .
Arrived on time bought as a present.
Very happy with the purchase.
4. Dezember 2025
Antwort von Home Garden Direct
Hi Kathy,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Antwort von Home Garden Direct
Hi Suzanne,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
Chair arrived with marks on seat and…
Chair arrived with marks on seat and back area
2. Dezember 2025
Antwort von Home Garden Direct
Hi Julie,
Apologies again for the issues that you have had with your chair. We have now spoken and agreed a resolution that you are happy with.
Kind regards
Check delivery dates
Despite what you may read on the advert, check delivery dates. That said, my delivery issue was rectified very quickly with one call, it then arrived on time, courteously hand-delivered and was relatively simple to assemble and was of good quality.
28. November 2025
Antwort von Home Garden Direct
Hi Steve,
Thank you for your feedback, much appreciated.
Kind regards
Received quickly and really pleased…
Received quickly and really pleased with product
24. November 2025
Antwort von Home Garden Direct
Hi Joanne,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
What a bargain
What a bargain. Stunning dining room chairs, easy transaction and delivery was two days later. Can’t smile wide enough. Thank you.
27. November 2025
Antwort von Home Garden Direct
Hi Nick,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Excellent service
The prompest delivery. Cheaper than all other websites and yet great service. Excellent chairs of very good quality.
27. November 2025
Antwort von Home Garden Direct
Hi,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
Review
Easy ordering and quick delivery
Very short notice of delivery( on the day) which made it difficult to arrange for someone to accept as at work.
2. Dezember 2025
Antwort von Home Garden Direct
Hi Lynette,
Thank you for your feedback, much appreciated.
Kind regards
Prompt delivery. Excellent product
Ordered ‘Premium Rigger Gloves’ by Treadstone.
Home&Garden delivered the correct product, arrived in good time, great price.
Excellent service and an excellent quality product.
26. November 2025
Bewertung ohne vorherige Einladung
Antwort von Home Garden Direct
Hi,
Thank you for your feedback, much appreciated.
Kind regards
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.