HexAutoParts Bewertungen 

719
•
TrustScore 3.5 von 5

3.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

I was hesitant at first after looking at Facebook and seeing the people oddly enough complaining about getting bad starters(after I’d already ordered a starter). But the price was great shipping was r... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Never received my part, both USPS and Hex claimed no wrong doing, the delay cost me time and money waiting on a part that never came. Hex's customer service is terrible,as in either pure AI or robot t... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Hex Auto Parts has delivered solid dependable automotive parts at excellent prices to me in now my second experience with them. I have found their shipping to be prompt and efficient. Excellent Pri... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Great price for 1 wire alternator, it works works well. Ended up having to connect an extra wire for the regulator to the ignition circuit so that it would charge, but that wasn't a big deal and is t... Mehr ansehen

Unternehmensdetails

  1. Kfz-Ersatzteilgeschäft
  2. auch in
  3. Fahrzeugzubehörgeschäft

Vom Unternehmen geschrieben

Welcome to Hexautoparts - a best place for parts and accessories of car, truck, ATV, Motocycle, Boat and Mower by a leading company Bizslink LLC. Our company own the brands MaxMotosports, HexAutoparts, ForevRunMotor which offer more quality and service online. We have proudly claimed that our standard Moto Parts and Performance accessories meet or exceed OEM specifications. And we offer all items at competitive price and free shipping. Our leading categories are Auto/ Motor Brake Pads & Rotor, Motor/ATV Chain & Sprocket, Drive Shaft Axle, Motor Starter,Wheel Spacers, Control Arm, AC compressor, Sensors etc.


Kontaktinformationen

3.6

Akzeptabel

TrustScore 3.5 von 5

719 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 10 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.6

Alle Bewertungen

(719)

28 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Reliable Service

I have a 99 Accord and love that Hex has common parts for this in stock. This is the 2nd time ordering from this site and I love it. Keep up the great work!

12. Mai 2022
Bewertet mit 1 von 5 Sternen

no good wrong part took to long to…

no good wrong part took to long to deliver

9. Mai 2022
HexAutoParts-Logo

Antwort von HexAutoParts

We feel so sorry for the unhappy shopping experience. Pls accept our apologies.We received your payment on April 16, 2022, as we do not work on weekend, there may be a little delay for your shippment. When we were back to work, then shipped your item out via UPS 1Z975F45YW09091530 on April 18. We notice your item due to operating conditions, your package may be delayed on April 21 but finally it was Delivered On Saturday, April 23 at 12:09 P.M. at Mailbox.
As a seller,we also hope you could receive your item soon.Hope you could understand.
For your review"no good wrong part",Could you please tell us more details about your problem ?
May I know the Year, make, model, engine of your vehicle and the OEM number of your original one? Then we can help you check the Compatibility. Any further problem,you could contact us via website message.
Don't worry we will always be with you till your problem was solved.

Bewertet mit 1 von 5 Sternen

Angry Customer

I was sold a defective starter & have been ran around the block trying to get a replacement or refund. I have since had to buy a starter from a local dealer because I was without a vehicle. I will never order from here again & I lost my money, I was refused a refund!

14. April 2022
HexAutoParts-Logo

Antwort von HexAutoParts

Hi,We feel so sorry for the unhappy shopping experience.But we check it we never receive your messages or call before even never know you received a defective one. Why did you say have been ran around the block trying to get a replacement or refund.
I was refused a refund ?
We are a reliable seller and we provide good return policy, every product is backed by a 6-months Warranty and a 30-day return policy from the date of purchase.
For your case,could you pls tell us more details about your problem and give us some pictures about the defective starter? Then we will arrange a replacement or issue you the refund.
Also,we have contacted you many times but never receive any reply.
Pls don't worry,we will always be with you till your problem solved.

Bewertet mit 1 von 5 Sternen

Service was good and fast product was…

Service was good and fast product was junk better off spending a extra 4 bucks elsewhere for the product I needed. Cheaper clearly wasn't better. China junk

10. April 2022
HexAutoParts-Logo

Antwort von HexAutoParts

Hi,pls accept our apologies.
May I have some pictures to show the problem clearly ?
We have sold many of these spacers for many years and never receive such feedback before.
We will give you a reasonable resolution after the problem confirmed.
Waiting for your reply.

Bewertet mit 1 von 5 Sternen

Tell me it's out of stock before I order

Several days after getting an email with a tracking number I noticed the tracking said the same thing, part ready for pickup or something like that. I sent an email asking if my part had ever left and my answer was that the part I ordered was out of stock. I should have been told that right away so I could order somewhere else. Instead of a week later. I was given a prompt refund tho once I questioned them about the order.

5. April 2022
Bewertet mit 1 von 5 Sternen

I would give them a 0 if I could

I would give them a 0 if I could. Part doesn’t fit my machine when there website does. They tell me it’s a 20% restock yet there website has misinformation. There is no phone number for customer service to hash out this issue. You send an email and you get 1 response a day. Asking to truth this and I’m on day 3 and still have not been told how they want me to return it.

29. September 2021
HexAutoParts-Logo

Antwort von HexAutoParts

Hi,sorry for the unhappy shopping experience here.
You bought an PTO Clutch from us and from the previous emails,we know the shaft you need is 1" and ours is 1-1/8“. When choosing a correct PTO clutch,the specifications are very important. You shoud double check it before ordered. Customer satisfaction is our goal,we have issued you full refund already,have you received it?
Sorry again and any further problem,pls let us know.

Bewertet mit 1 von 5 Sternen

This company doesn't honor return…

This company doesn't honor return warranties.
They only give $15 refund on hundred priced item.
I will not purchase or refer this company to anyone.

28. September 2021
HexAutoParts-Logo

Antwort von HexAutoParts

Hi,sorry for the unhappy shopping experience here.
As a seller,we provide 30-day returns and every customers can return it for exchange if it becomes defective within 6 months in the proper use of the promise and no man-made destruction.
We reached an agreement with you,respected your opinion and accepted your return.Pls help us return it for refund.After receiving your return package,we will issue you full refund.
Sorry again and any further problem,pls let us know.

Bewertet mit 5 von 5 Sternen

The starter I requested was shipped to…

The starter I requested was shipped to the wrong home, through delivery. I reached out to Hex Auto Parts about my missing item, and they set up another to be issued to me. Without a hassle. That's great customer service!

11. August 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I had a great experience with…

I had a great experience with HexAutoParts! They sent a different starter than the one I was looking for, BUT the customer service department remedied the situation promptly. I appreciated my experience and will definitely sho with them again. We all makes mistakes, but its how to resolve the issue that matters most. For this, I am grateful for HexAutoParts!

14. Juli 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Bad Parts

I bought a master cylinder for my pickup truck. It took a month a before i got around to installing it. Six months later and i am buying anther master cylinder. I didnt get much use from the part purchased for Hexautoparts. My truck is driven very little being that it's not my primary vehicle. I would estimate the part malfunctioned with less than two hundred and fifty miles of survice.
I contacted the vendor . I let them know that the seal blew out for the rear brakes. Sorry to hear that was the only response i received. Buy wherever you like. I just wanted you to be aware that the part bought from this vendor may malfunction prematurely.

25. Mai 2021
Bewertung ohne vorherige Einladung
HexAutoParts-Logo

Antwort von HexAutoParts

Sorry for the inconvenience.We only find one sale order from you, which was bought on Oct 26th, 2020 for Brake Master Cylinder fit Chevy Yukon Suburban Avalanche Silverado 1500 19209249 and it has over 6 months.So this item was already out of warranty,hope you could understand. We also write warranty clearly on our listing.We are a realiable and responsible seller, every item under warranty (Six Months) you can return it for exchange if it becomes defective in the proper use of the promise and no man-made destruction. Thanks and have a good time.

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