My cleaner has being every week on time or early. She is very friendly, approachable and fun. Although she speaks little English only Portugese, but somehow were managing. The quality is very good a... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Easy way to find local cleaners - with no strings attached! We loved using Helpling to find a cleaner for our home, and found one quickly by selecting the days and times we wanted cleaning. You are th... Mehr ansehen
Unternehmen hat geantwortet
Scheduled a cleaning through Helpling UK, but the cleaner canceled last minute. I had to scramble to find an alternative.Very inconvenient and unprofessional!
Unternehmen hat geantwortet
Great place to get cleaners in London and I like the reviews as it helps you choose the best person for you. The only downside if you need to book at least 48 hours in advance (even if there may be av... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Helpling is an online marketplace that helps match you with reviewed and insured, local cleaners. Payment is all done online too, so you'll never need to worry about cash again. To book, all you need to do is pop in your postcode, choose the time that works best for you and browse the cleaners available in your area before booking. Simple.
Kontaktinformationen
Teddle Limited 86-90 Paul Street London , EC2A 4NE , London, Vereinigtes Königreich
- info@helpling.co.uk
- helpling.co.uk
3.7
Akzeptabel
3521 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Best cleaning website I used
We are having weekly cleanings from Helpling with one of the most experienced cleaners around our area and it has been a great experience so far! Customer service is quite responsive on Whatsapp too. I cannot really compare the service quality to one of the other cleaning service websites I used, which was a horrible experience… Definitely go with Helpling.
2. November 2021
Antwort von Helpling UK
Hi Begum,
Thanks for your review.
We're pleased to hear that you're enjoying the service.
Kind regards,
Your Helpling Team
A very good way to get in touch with…
A very good way to get in touch with people to help clean in your place.
1. November 2021
Antwort von Helpling UK
Hi Rasmus & Anne
Thanks for your review.
We're happy to hear that you're enjoying the service.
Kind regards,
Your Helpling Team
Quality service provider - would recommend
Efficient, reliable, secure platform that I have confidence in
Service I received was friendly, reliable and efficient
31. Oktober 2021
Antwort von Helpling UK
Hi Francis,
Thanks for your review.
We're delighted to hear that you're enjoying the service.
Kind regards,
Your Helpling Team
Great company
27. Oktober 2021
Bewertung ohne vorherige Einladung
Antwort von Helpling UK
Hi Villislava,
Thanks for your review.
We're pleased to hear that you're enjoying the service.
Kind regards,
Your Helpling Team
Very good service!
26. Oktober 2021
Antwort von Helpling UK
Hi Hanna,
Thanks for your review.
We're pleased to hear that you're enjoying the service.
Kind regards,
Your Helpling Team
Antwort von Helpling UK
Hi Tigran,
Thanks for your review.
We're happy to hear that you're enjoying the service.
Kind regards,
Your Helpling Team
I'm very good cleaner
17. Oktober 2021
Bewertung ohne vorherige Einladung
Antwort von Helpling UK
Hi Andreea,
Thanks for your review.
We're pleased to hear that you're enjoying the service.
Kind regards,
Your Helpling Team
Great and efficient service
Easy to use, thanks to a user friendly interface and cleaners' reviews, booking done very easily, with fast confirmation. The cleaner who came to our house was very efficient. Would definitely recommend using Helping.
17. Oktober 2021
Antwort von Helpling UK
Hi Hubert,
We're so pleased to hear that you are really enjoying the Helpling service.
Don't forget that you can earn £20 credit with our referral scheme - share your code with your friends and they'll also receive £20 off their booking*. You can find your referral code on your Helpling dashboard.
Have a great day!
Your Helpling Team
*Only applies to new customers.
Very useful app
Very simple and easy to use app. Needs to improve functionality for 5 stars
13. Oktober 2021
Antwort von Helpling UK
Hi Gavin,
Thanks for your review!
We're pleased to hear that you're generally happy with the service.
Many thanks,
Your Helpling Team
good to find a cleaner
12. Oktober 2021
Bewertung ohne vorherige Einladung
Antwort von Helpling UK
Hi Pedro,
Thanks for your review!
We're delighted to hear that you're happy with the service.
Many thanks,
Your Helpling Team
Great service for finding a reliable quality cleaner
Great service for finding a reliable and professional cleaner. I was worried about finding someone good, fast, but I would really recommend this service.
Jess
8. Oktober 2021
Antwort von Helpling UK
Hi Jessica,
Thanks for your review!
We're delighted to hear that you're happy with the service.
Many thanks,
Your Helpling Team
Excellent process
Excellent process, great communication. It's not cheap at £16 ph but you get what you pay for. The best cleaner we've ever had!
4. Oktober 2021
Antwort von Helpling UK
Hi Elisha,
Thanks for your review!
We're delighted to hear that you're happy with the service.
Many thanks,
Your Helpling Team
Antwort von Helpling UK
Hi Mirela,
Thanks for your review!
We're happy to hear that you're happy with the service.
Many thanks,
Your Helpling Team
The first time I tried to set up a…
The first time I tried to set up a clean I got no responses, however doing it through the app was much better than the website and I now have a wonderful cleaner!
28. September 2021
Antwort von Helpling UK
Hi there,
Thanks for your review!
We're pleased to hear that you're happy with the service and now have a great cleaner - we're sorry it didn't work for you on your first try.
Many thanks,
Your Helpling Team
A useful platform
A useful platform, I needed a one off clean and was able to find someone for my second choice of date. It was very easy to make the initial booking but I found it difficult to edit it afterwards. The cleaner that came was very friendly and did a good job.
26. September 2021
Antwort von Helpling UK
Hi Rebecca,
Thanks for your review!
We're pleased to hear that you're happy with the service. Unfortunately, customers are only able to edit requests by contacting customer support.
Many thanks,
Your Helpling Team
Easy platform to use ...found a cleaner…
Easy platform to use ...found a cleaner very quickly
Great to have ratings and several choices too
24. September 2021
Antwort von Helpling UK
Hi Julie,
Thanks for your review!
We're happy to hear that you're happy with the service.
Many thanks,
Your Helpling Team
Amazing service!
23. September 2021
Antwort von Helpling UK
Hi Milena,
Thanks for your review!
We're pleased to hear that you're happy with the service.
Many thanks,
Your Helpling Team
Great experience once i managed to get…
Great experience once i managed to get a cleaner booked it was easy to use .. only point i would mention is that there seems to be a shortage of cleaners if sometimes takes a couple of booking before your job gets picked ... but once allocated a very easy experience
23. September 2021
Antwort von Helpling UK
Hi Jay,
Thanks for your review!
We're pleased to hear that you're happy with the service, unfortunately, yes there are a shortage of cleaners and we have found that most cleaning companies are experiencing the same difficulties.
Many thanks,
Your Helpling Team
Reliable cleaning service
I found a great cleaner through this service. The first was not so good but it was easy enough to find someone new.
23. September 2021
Antwort von Helpling UK
Hi David,
Thanks for your review!
We're pleased to hear that you're happy with the service.
Many thanks,
Your Helpling Team
Good experience with helpling over the…
Good experience with helpling over the year Years. Have noticed a steep increase in fees but that’s understandable
23. September 2021
Antwort von Helpling UK
Hi Anuj,
Thanks for your review!
We're glad to hear that you're happy with the service.
Many thanks,
Your Helpling Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.