I came to HeartInternet because our pre-existing server hosting company began to drop service standards, slow to respond and not always helpful. All rather offhand. Then we suffered a sharp risk to... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I've been a customer of Heart Internet for many years. Customer Service is always on hand to help with any queries and keep my sites online. Recently I received a call to follow up on a support tick... Mehr ansehen
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Had a very responsive and empathetic experience given our hosting plan had changed completely and there were lots of new tools to learn about. Our Support adviser was very helpful and consistent in... Mehr ansehen
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Great, prompt service I have had several accounts with Heart over about 15 years, however, recently I'd needed to cancel one. I didn't manage to do it correctly, and after logging a ticket, their... Mehr ansehen
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Unternehmensdetails
Vom Unternehmen geschrieben
Heart Internet – A Trusted Name, Now Better Than Ever Over 20 Years of Excellence. A Future of Innovation. Since 2004, Heart Internet has been a trusted provider of domain names, web hosting, VPS, and reseller hosting, supporting businesses, developers, and IT professionals across the UK and Europe. We’ve built our reputation on affordability, reliability, and expert support, and now, we’re taking things even further. In April 2024, Heart Internet was acquired by Your.Online B.V., marking a major milestone in our journey. Since then, we’ve been investing heavily in improvements across every part of our business to deliver an even better experience for our customers. What’s New? Enhanced Customer Support – We’ve grown our expert UK-based support team and extended service hours, ensuring faster, more responsive help when you need it most. Infrastructure Upgrades – We’re rolling out higher-performance, more secure hosting environments, reducing downtime and increasing reliability across all services. 100% Renewable Energy – We’re committed to sustainability, our services are now fully powered by wind, solar, and hydro energy, reducing our carbon footprint. Better Products & Features – We’re launching new tools, improving our VPS and reseller hosting platforms, and introducing industry-leading security enhancements to protect your sites. Customer-Focused Innovation – We’re listening to your feedback and continuously refining our services to ensure affordable pricing, powerful features, and seamless hosting experiences. Whether you’re a small business owner, a developer, or a reseller, we know your online presence is critical. That’s why we’re dedicated to making hosting simple, secure, and stress-free. Thank you for trusting us with your websites and businesses. The new and improved Heart Internet is here, and we’re just getting started.
Kontaktinformationen
Unit 4-5, Tristram Centre, Brown Ln W, Holbeck,, LS12 6BF, Leeds, Vereinigtes Königreich
- sales@heartinternet.uk
- heartinternet.uk
4.6
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3991 Bewertungen
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Very helpful with my VPS renewal
My VPS was up for renewal and spoke to sales regarding my options. They were very helpful and advised I upgraded to a more up to date server and was able to reduce the renewal price as well. I was kept up to date via their support tickets whilst my website was being migrated to the new platform and is now up and running and very pleased with the service.
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Heart Internet
Hi Craig,
Thank you for taking the time to leave a review. We're pleased to hear the team was very helpful when renewing your VPS and upgrading your server.
We're always on hand to help.
Kind regards,
Mike
Setting up a new account
Have just moved our charity email account directly to Heart, having previously been part of a package which was managed by a 3rd party. I'm a trustee of a charity and needed quite a bit of help to set things up properly. Alexandria Maria was particularly efficient and helpful in answering a series of questions that I had.
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Heart Internet
Hi,
Thank you for your kind words. It's good to know Alexandria was able to efficiently set up your new account and answered your questions thoroughly!
Kind regards,
Mike
Always great response to help me run my…
Always great response to help me run my business. I depend on Heart Internet.
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von Heart Internet
Hi David,
Thank you for your review. It's great to hear you are always happy with the service provided by Heart Internet!
Kind regards,
Mike
Andrew was really helpful in sorting…
Andrew was really helpful in sorting out our issue.
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von Heart Internet
Hi Mandy,
Thanks for your kind words. We're glad to hear Andrew was helpful in assisting with your issue.
Kind regards,
Chris
Thanks for the help in resolving ssl
Thanks for the help in resolving the issue with the installation of the
SSLKey
Alex Simileanu was very helpful in looking at the issue - made a bit more complex as alex reported:
The SSL you are seeing as Installed, is the old SSL from our old
SSL provider, Starfield Tech, which is no longer needed as it does not work.
All resolved by Alex
Great work
Many thanks
29. April 2026
Bewertung ohne vorherige Einladung
Antwort von Heart Internet
Hi Eric,
Thank you for your review. It's great to know that Alex was able to resolve the SSL issue!
Kind regards,
Mike
The Best Support
As usual with Heart, their support is amazing. The speed of their response was great and they sorted my issue immediately. The best support I have ever had on any hosting package.
28. April 2026
Bewertung ohne vorherige Einladung
Antwort von Heart Internet
Hi Paul,
Thank you for your review. We appreciate your kind words and we're glad you received great support!
Kind regards,
Mike
Carmen C got on the case and pointed me…
Carmen C got on the case and pointed me in the right direction and having lost all email and company website, through no fault of Heart am now all sorted
Thanks Carmen
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von Heart Internet
Hi Chris,
Thank you for your great review. We're pleased to hear Carmen C was able to fix your website and email issues and that you're back up and running!
Always here when you need us.
Kind regards,
Mike
Robert and his team
Robert and his team assisted me with upgrading my servers. They were incredibly helpful throughout the entire process, I’d highly recommend them.
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Heart Internet
Hi Jonathan,
Thank you for your review. It's great to hear that the team were able to help you upgrade and that the entire process was smooth and stress-free.
Thank you for your recommendation!
Kind regards,
Chris
Friendly and responsive customer…
Friendly and responsive customer support. I've been with Heart Internet for many years and customer support as being one of my favourite things about them from the beginning.
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von Heart Internet
Hi Victor,
Thank you for your review. Friendly and responsive support is exactly what we aim for! We appreciate your support over the years.
Kind regards,
Mike
Very impressed
Carmen responded very quickly and was extremely helpful. Very impressed.
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von Heart Internet
Hi Karen,
Thank you for your kind words. We're pleased to hear Carmen responded quickly and was helpful in solving your query!
Always here when you need us.
Kind regards,
Mike
Fantastic customer service from Andi C
What fantastic customer service from Andi C today. I needed help with an error I made and it was sorted quickly and painlessly. Can't recommend Heart enough - their customer service has really improved.
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von Heart Internet
Hi Claire,
Thank you for your review! It's great to hear Andi C provided excellent support and we appreciate your recommendation.
Kind regards,
Mike
How can you not love Heart Internet?
How can you not love Heart Internet.
Really responsive customer service. Thank you VERY much to Carmen for your help today. Got us up and running in no time. No nonsense... just fast and friendly service.
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von Heart Internet
Hi Lee,
Thanks for the brilliant feedback! We’re really pleased Carmen was able to get you up and running quickly with no fuss, just how support should be.
Kind regards,
Mike
Prompt
Prompt, clear advice. Thank you. And inside the site very easy way to handle html..great
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Heart Internet
Hi Richard,
Thank you for the great feedback! It's great to hear you found the advice prompt and clear.
Kind regards,
Mike
Exemplary Technical Support
I recently had to contact Heart Internet regarding their hosting of my client's email and website, with a view to transferring management to Heart from a third party, and also some website re-direction that we wanted to put in place. Heart Internet's support has been exemplary from start to finish. The process took several days due to all the different parties involved, and many messages to Heart Support, but their responses have always been quick, comprehensive, polite, and in many cases above and beyond what was expected. I have been very impressed with the service that I have received, and would recommend Heart Internet without reservation.
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von Heart Internet
Hi Bryan,
Thank you for such a detailed and thoughtful review. We’re really pleased to hear that our team could support you throughout what sounds like a complex process involving multiple parties.
Your recommendation truly means a lot to us.
Kind regards,
Chris
Had trouble sending company emails from…
Had trouble sending company emails from phone and laptop. I raised a support ticket and within a couple of hours received a helpful response telling me certain things had been updated, to leave it a while then reset and the situation was resolved and all working perfectly, no dramas.
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Heart Internet
Hi Ross,
Thanks for the great feedback! We’re really pleased the team was able to step in quickly and get your email issue sorted without any fuss. It’s great to hear everything is now working perfectly, just how it should be.
Kind regards,
Chris
Years of service handling hosting and…
Years of service handling hosting and domains with Heart was a very good experience with excellent support from the support team on many occasions.
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Heart Internet
Hi Mike,
Thank you for your continued support over the years, it really means a lot to us. We’re so pleased to hear you’ve had such a positive experience with our services, and that the support team has been there when needed.
Kind regards,
Chris
Absolutely and utterly delighted with…
Absolutely and utterly delighted with the support Carmen gave us today. We have a very complex domain ownership query which was increasingly urgent, for a customer in CNI, and they managed this flawlessly. Perfect service, am incredibly thankful on behalf of my customer.
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von Heart Internet
Hi Amrit,
Thank you for the fantastic feedback! We’re really pleased Carmen was able to handle such a complex and urgent domain query so smoothly, especially with a customer depending on it.
Kind regards,
Chris
Domain forwarding issue…
I had an unusual request from a customer on domain forwarding to there new website which was not straight forward. I have been dealing with Alexandru a member of the Heart support team who has helped us get to a successful solution. Thanks Alexandru!
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Heart Internet
Hi Duncan,
Thank you for the great feedback! We’re really pleased Alexandru was able to help work through the complexities of your domain forwarding request and reach a successful solution.
Kind regards,
Mike
Fast response, fast fix
Fast response and dealt with my problem immediately. Very impressed and would happily recommend this support team very highly.
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Heart Internet
Hi Ray,
Thank you for the fantastic feedback! We’re really pleased to hear your issue was handled quickly and efficiently.
We truly appreciate the recommendation - it means a lot.
Kind regards,
Chris
Great work!
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Heart Internet
Hi,
Thank you for taking the time to leave a review! We appreciate your kind words.
Kind regards,
Mike
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