Healthysupplies Bewertungen 

38'201
•
TrustScore 4.5 von 5

4.5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I love the range and variety on offer, I get things here I can't find anywhere lese - and it's always top quality. I usually pick up from the warehouse, which is a great option if you are in the area... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I have been purchasing the same product range for a while from Healthy Supplies and it has been consistently extremely good. I want to purchase other products from this company and look forward to doi... Mehr ansehen

Bewertet mit 2 von 5 Sternen

I was sent pumpkin seeds with only 4 months bbe date on them. Some of the bags had most of the air expelled while other were full of air. This coupled with the short bbe does not make for a good bul... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Every single item I have bought from Healthy Supplies is the best - simply delicious and fresh. And anyone with whom I have shared your products has commented! Also your deliveries are quick and I r... Mehr ansehen

Unternehmensdetails

  1. Reformhaus
  2. auch in
  3. Online-Bestellservice
  4. Supermarkt

Vom Unternehmen geschrieben

Hello, we are Healthy Supplies! We stock the widest range of organic and eco-friendly food, drink and lifestyle products online. Our selection includes free-from, vegan and gluten-free foods and you can make massive savings with our economy sized bulk packs. We’re committed to enhancing the overall health and wellbeing of our customers. That’s why, on top of health foods, we offer sports nutrition, eco-friendly home and ethical beauty products. All of our products are selected by our team, we have made it our goal to bring healthy food to everyone. High quality products, at competitive prices all delivered directly to your door! Healthy Supplies is an online health food & health products store based out of Sussex, England. International delivery is also available for our overseas customers.

Vom Unternehmen geschrieben

Our Eco-Friendly Mission!
It is our mission to operate in the most eco-friendly way possible. As an online retailer, we have a responsibility to reduce our carbon footprint and practise environmentally friendly processes. We only have one planet, there is no planet B. So we want to ensure that we leave as little behind as possible. We also want to help our customers do the same! We are keen to enrich the market with a plethora of eco-friendly products and alternatives to make your eco-friendly journey as easy as possible! For more information on how we operate please visit Healthy Supplies: https://www.healthysupplies.co.uk/eco-friendly-healthy-supplies.html

Kontaktinformationen

4.5

Hervorragend

TrustScore 4.5 von 5

38'201 Bewertungen

5 Sterne
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Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 90 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.5

Alle Bewertungen

(38'201)

204 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Fermented and Inedible Figs

Fermented and Inedible Figs
I recently ordered dried figs (Batch Number 137517) from Health Suppliers, and I'm extremely disappointed with the quality.
When the bag arrived, I tried one fig but immediately noticed it tasted odd and was excessively dried out - so hard I couldn't chew it properly. Concerned, I opened several more figs to check, and discovered they were all fermented. There was a spider web-like substance inside them (likely mould), and every fig I checked had the same problem.
I contacted Health Suppliers immediately, providing the batch number. They took several days to respond, and when they did, they simply said they'd checked the product and found "nothing wrong with it." This response was incredibly disappointing - clearly something was very wrong with this batch.
Whilst I'm not bothered about the £11.95 refund, I am concerned about food safety and quality control. These figs were clearly not fit for consumption, and the dismissive response from customer service was unacceptable.
Warning to others: Please check your figs carefully before consuming. If you notice any unusual smell, texture, or webbing inside, do not eat them.
I cannot recommend this supplier based on this experience. The product quality was poor, and their unwillingness to acknowledge the problem or offer any resolution is concerning.
I wish I could upload the photos here.
Would not purchase again.

8. Dezember 2025
Bewertung ohne vorherige Einladung
Healthysupplies-Logo

Antwort von Healthysupplies

Dear Erman,

Thank you for your review.

When you got in touch initially, you raised concerns about the batch of figs you received. We keep samples from every batch we send out, and although we received no other complaints at all about these, we ran some tests on our samples from this batch and found no quality issues at all. We asked for photos clearly showing the issues you had, but you sent photos of the figs looking entirely normal. We've tried to help you, but haven't been able to see any of the issues you have raised. We're sorry you weren't happy with these figs, but these are premium organic figs certified by the Soil Association, the UK's biggest and most well-respected organic food certification body, and the quality is superb.

Kind regards,
Dom
Healthy Supplies

Bewertet mit 5 von 5 Sternen

Super service

Super service; delivered on time today in bad stormy weather.
Very large order, over 40kg, including Kimchi; this was very well protected and kept cool by special wrapping. All in fine condition and well packed, as expected.

9. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

slow and unhelpful response to non delivery

On Friday last week the courier for my parcel left it at the wrong house outside in the rain and then emailed me to say it had been delivered. I had no way of finding it as I was not sent the delivery photo. I sent messages and left phone messages to both the courier and Healthy Supplies on Friday and over the weekend and then again today. The response has been very slow and not helpful at all. The issue is still unresolved. I have been a customer for a long time but this experience has been very disappointing.

You have asked for an order number and this is the only way I can see to give it to you as your company email for problem resolution is totally unresponsive. The order number is 1467069

8. Dezember 2025
Bewertung ohne vorherige Einladung
Healthysupplies-Logo

Antwort von Healthysupplies

Hello,

Thanks for your review.

I'm really sorry to hear this. Our customer service team is always here to help! Please can you let us know your order number so we can look into this immediately?

Kind regards,
Dom
Healthy Supplies

Bewertet mit 5 von 5 Sternen

Quality food

Quality food , safe and well packed,quick delivery.
Healthy supplies care and help save the oceans and our planet. Thankyou'

19. November 2025
Bewertet mit 3 von 5 Sternen

Old stock 6 days shelf life won’t be…

Old stock 6 days shelf life won’t be ordering again. Contacted them and apparently I ticked a box to say I would be happy with a short shelf life. I don’t remember that. But usually when I buy vegan products they have excellent life span. Not from here really disappointed. Emailed them and not bothered have too many customers to be concerned about me. Thanks for the voucher but I won’t be using and I gave the joint to the fox on my field as she was hungry.

3. Dezember 2025
Bewertung ohne vorherige Einladung
Healthysupplies-Logo

Antwort von Healthysupplies

Dear Maxine,

Thanks for your review.

We really do everything we can to get across to customers that chilled goods, by their nature, have significantly shorter lives than longlife whole foods. We state this on the website, repeat it in the Terms & Conditions, and ensure a pop-up box appears at checkout too, which asks customers to click to confirm they are aware chilled goods will have shorter shelf lives. I can see you clicked this.

We don't like having unhappy customers, so as a gesture of goodwill, we've given you a voucher for the full value of the food.

Kind regards,
Dom
Healthy Supplies

Bewertet mit 5 von 5 Sternen

Healthy Supplies are just great

Just wanted to say how great Healthy Supplies have been. I love their products, which always arrive fresh and in the best condition. Recently my order was lost by Evri and was immediately re-supplied by the company at no extra cost. It's just so good to receive such incredible customer service - every interaction was promptly dealt with and it's great to communicate with real human beings!! Thank you so much!

27. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I ordered some cashew nut

I ordered some cashew nut. The courier left them in a puddle in the rain and the snow, leaned up against my rubbish bin. The box and the content were soaked and smelled of cat urine. I contacted them. Explaining what had happened, with photo. About 5 emails later and a suggestion that I shouldn't be bothered if the bag wasn't broken. I've decided to throw them away any use a different company.

25. November 2025
Bewertung ohne vorherige Einladung
Healthysupplies-Logo

Antwort von Healthysupplies

Dear Remy,

Thanks for your review.

We're sorry that the courier left your box by the bin. We asked for photos showing the damage to the product, but haven't received them. Not to worry; we've sent you a voucher for the entire order amount and have upgraded future orders made with your email address to a premium courier service.

Kind regards,
Dom
Healthy Supplies

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