Happyrunsports Bewertungen 

Terrible company to deal with.

I purchased a G300 Pro and it came with a dead battery. I had to go over hoops to get them to send me a working battery. That one was dead and I could tell it was used. Long story short, they ended up sending me 3 dead batteries. I had to go an purchase a new battery on my on. Then it takes forever to get a refund and they refunded it incorrectly. They sent the refund to the people I financed the bike through. I purchased the new working battery from a dealer, I found. I provided them with my receipt and everything. You can never get anyone on the phone. There is no contact number. You have to email back and forth and their responses come in, during the middle of the night. By the way, my purchase was made in October 2025 and I am still dealing with this mess on getting my correct refund, January 2026. DO NOT PURCHASE ANYTHING FROM THEM!!!

So far everything has been great. A few little issues out of the box but nothing Happyrun wasn't able to help fix at no cost.

I value the customer service that I've been receiving from happy run. They're very diligent and responding and helping out when there's a problem.But there is one thing I'll have to say is a lot of the accessories are a little pricey🤔

I bought my wife a brand new G50 tank e bike from this company and I am disgusted by how we were treated. Bike showed up, we assembled it and nothing worked. Took it to an E bike repair shop to get it fixed and they couldn't figure it out. We then called HappyRun customer service and they were nice at first then they told me they would replace it if we paid the shipping that was almost as much as buying a new e bike. They failed to ever send me the shipping info so it never got replaced or resolved. I have reached out to them numerous times and have been ignored. Take your time and money somewhere else. Chinese garbage products.

The bike outta the box is not working. Error code 30 and I bought this bike for my daughter for Christmas and the fact that she still has not been able to ride it. It’s very disappointing.
I contacted customer service put my order number in and I’ve waited. This is my third day and I’ve heard nothing back from the company. I tried to call them. Did not get any answer. I actually wanna put the bike right back in the box and ship it back. However, my my wife says I need to wait and get the company a chance. All the reviews were so wonderful and here I get the bike and it doesn’t work.Very disappointing for my daughter.

The bike arrived with a flat rear tire, I emailed support 3 days ago and have not recieved a response

At first I didn’t know what to expect from this company, seeing a lot of paid advertising made me want to get one because it has pedals. They all say the brakes are weak for the weight of the bike, unfortunately I got mine delivered in December so it’s too cold to even try myself. Overall good company, good customer services.

Satisfied with the delivery. Can hardly wait to assemble the bike.

Follow up review
Bike arrived quickly ( 7 days Vancouver Canada )
The bike was well boxed no visible damage to any part chargers battery’s wheels safely foam packed
Seat well made Good quality components
Had one issue quickly resolved by quality customer service support
To this stage the customer service has been excellent if the bike is a s good as the customer service I will be happy to ride a happy run .. lol
One possible issue In my opinion is that those with very long legs may have an seating issue
No intial quality issues
The weather is poor here now may be months before I can compare and test the e-bike properly
I will review at that time
Hope this helps another like myself looking for a strong hill climber good for long rides

Happy Run was quick to respond when I had an issue and covered the problem under warranty. I was back on the road quickly. Highly recommend

I received my bike and it looks and works great. The only issues I had was that the front tire was warped and kept coming off the inner tube which eventually led to a blow out, and the brake light signal was torn. Thankfully, the HappyRunSport team provided a way for me to replace the tire and inner tube as well as the brake light. They provided tracking numbers and communicated throughout the whole process. It can be frustrating when you get a new product and can’t use it the way you want but it’s even more frustrating to have customer service that won’t help, and I can’t say that about this team. They were helpful throughout every step and I’m grateful for the positive customer service provided. Would HIGHLY recommend you get you a bike from them if you don’t already. Thanks again!!!

I rode bike for the first time today very comfortable.It was everything I expected

The process was easy and fast.

The gt300 pro arrived ahead of schedule. I have had no problems at all with it from day one. It runs as good now as it did when I received it 5 months ago. And the customer service has always responded in a timely manner.

These locks are junk after one use notice the numbers are disappearing!!!! So I rubbed them and like chalk!!

Haven’t really been able to ride it yet, because the rear tire that was shipped with the bike won’t fill up with any air. I suspect it is an issue with the tube, as I can’t inflate the tire past 6 psi. I tried ordering a new tube and they don’t even have any in stock to purchase. Cool looking bike and i think we’ll be worth the money. Just frustrating to not be able to use it bc of the condition it was shipped to me in.

Happyrun G300 pro: I have to say, after a short panic when my bike arrived, Happyrun customer service was fast to react. They sent everything that was needed to make the repair. Once the bike was rideable, I put a quick 100+ miles on it. I have to say that it rides excellent. At this price point, I don’t think anyone could find a better deal. The battery is very capable. The motor delivers good torque for a hub motor setup. It’s a solid E bike. satisfied customer.

I have now owned my G-100 for four months. My overall experience is that this E-bike is totally awesome. I live in the Tampa Bay Florida area and get the pleasure of being able to ride every day. i get asked about this E-bike all of the time. There are nice bike lanes and trails so I can ride at various speeds. The bike is well balanced at 1 mph as it is at 35 mph. It definitely rides more like a motorcycle then it does a bicycle. The G100 is made with great quality materials and craftmenship. The price is unbeatable for the quality bike you get! The Customer Service Department was a pleasure to work with and responded quickly. I would not hesitate to buy this bike again. Go ahead and get it you'll be happy you did!

delivery was 3 days awesome .rear fender was scraped up and missing phone holder and gloves charger was damaged , gloves and phone holder delivered within a few days still waiting on rear fender and charger my son absolutely loves his new dirt bike

Solved my problem immediately