I love my bike for the first for 4,000 miles but trying to do basic maintenance or communicate with warranty is not worth it. I've spent a month trying to get my motor replaced. They sent an incomple... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Thank you for a wonderful experience and a great bike. You guys resolved any issue a had quickly and diligently. HappyRun made me a happy customer. I really like my G100 Pro.
The G100 Pro is a beautiful e-bike. It has great styling, comfort, amazingly quiet, Fast and built for road. trail or mountain biking. The four pad hydraulic brakes stop you fast if needed. The du... Mehr ansehen
Excellent customer service, especially amongst the e-bike manufactures. They are always super responsive, and stand behind their warranty. The only complaint I have is that the battery cover latch lo... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Provide a more enjoyable way by electric motor bike, HappyRun Sports!
Kontaktinformationen
802 Echelon Ct, City of Industry, CA , 91744, CA, Vereinigte Staaten
- +1 760 539 2103
- info@happyrunsports.com
- happyrunsports.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 75 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Exceptional bike very quick shipping
I had a good experience very easy and fast I ordered on a Monday had it by Friday no damage everything was in the box . I've had it in off- road and on street and in grass and bike I done exceptional. I would definitely recommend and I will be buying more in future thanks happyrun
My GP70 Pro electric bike is…
My GP70 Pro electric bike is outstanding coupled with super performance and a quality build. Customer service is above excellent.
The bike was shipped right away and was…
The bike was shipped right away and was very well packaged. Awesome product too!
Great experience
I bought the HappyRun G-100 Pro about a month ago and rerally love the bike. I have to say the way HappyRun package the bikes and other items are superior to other companies. The bike did have an electrical issue with the display flickering and bike cutting off. I reached out to HappyRun sending Pictures and a video. After about 5 days the company sent me a replacement controller, battery balancer and even a speed sensor to make sure I had the parts that would may fix the issue. Upon installing the controller and battery balancer, it fixed the issue...my bike it up and running. I also bought the G-100 a few months back with no issues with that one. So anyway I am a satisfied customer and HappyRun customer service is spot-on for now. Hope the company continue the good work.
Customer Service
Happyrun gave me a quick response and solution. They wanted to make sure I was satisfied with their product.
Epic Customer service
Excellent customer service, especially amongst the e-bike manufactures. They are always super responsive, and stand behind their warranty. The only complaint I have is that the battery cover latch lock broke due to improper fitment. A replacement lock and key set way $45. These are typically $6-10 elsewhere. It was annoying to have to pay so much to replace a part that failed due to design flaw. Still a loyalist and big fan though.
I purchased a full warranty and now…
I purchased a full warranty and now your company has sent me to X cotton I wish I would have never bought the $200 year warranty you do not honor it you send me to a warranty company that won't do anything I am very disappointed with your warranty and I would like my $200 return to me since your warranty is nonsense thank you for wasting my time

Antwort von Happyrunsports
The motor on my g100 started making a…
The motor on my g100 started making a grinding noise. I contacted happyruns customer service via email. I also included a video of the issue. Happyrun contacted me within hours of my email. They apologized for the issue and asked for my shipping address. Customer service notified me of my replacement motor would he sent to my address. I was happy with there promt service and solution. Good job and keep up the great work 👍
Very helpful and professional
Always been helpful. Customer service has been straightforward and if I ever had a chance to purchase another bike, I will.
Had an issue with the battery not…
Had an issue with the battery not charging. My grandson was very disheartened. I emailed and they were able to help with troubleshooting and instructional videos. It took me longer than them. I sent videos back of how it did not charge and they responded in less than 24 hrs that battery would be replaced. Update was just given as they are sending new battery via FedEx and FedEx has confirmed it is on the way. Very grateful for their response.
Thank you
The Tank G300 Pro is one amazing bike
The Tank G300 Pro is one amazing bike ! I love it ! I drive it 4 miles everyday to work. Shipping was really fast.
Fantastic
Great price, great bikes, great communication, fantastic overall
The customer service was responsive and…
The customer service was responsive and respectful. Thank you.
This e-Bike has been the best…
This e-Bike has been the best investment & fun ride. HappyRun Sports is an AMAZING company, the Customer Service is beyond EXCELLENT, warranty of bike & repair issues is TOP NOTCH. So pleased & thankful to this company for an OUTSTANDING experience & great prices!
FL e-Bike owners
Great customer service
Customer service was good and kind they responded quickly and didn’t give me problems
I love all 3 models of happyrun bikes…
I love all 3 models of happyrun bikes that I own. The g70 pro is a great grocery getter or hauler, the g100 pro is the ultimate road beast! And the g300 pro is an all-terrain titan!
Awesome
Awesome. Easy. Fun and very powerful. Love it!
I very happy with the preformance and…
I very happy with the preformance and the quality of bike. The. G 300 that I got last year has been amazing. Can’t wait to see how the. G100 pro performs
Thanks again
Disappointed and frustrated with this defective happyrun G70 Bike
**Disappointed and Frustrated with This Defective Bike**
I really wanted to love this bike, but after receiving it, I’m extremely disappointed. The bike arrived with multiple obvious defects that should have never left the factory.
Visually, the problems are impossible to ignore. The frame has several poorly welded joints — the welds look sloppy, uneven, and rushed. Some areas show excessive weld material buildup, while others have gaps and weak-looking connections. The welding job overall is terrible; it looks like it was done by someone in a hurry with no quality control. I’m genuinely concerned about the structural integrity and long-term safety of riding this bike.
Beyond the welds, I found bent parts, misaligned components, and scratches/dents in multiple places right out of the box. Nothing about this bike feels solid or well-built. Every time I look at it, the defects jump out — it’s not something you can easily overlook.
When I reached out to the support team for help with these issues, I was completely denied assistance. They offered no solutions, no replacement parts, and no real support whatsoever. It felt like they just wanted to wash their hands of the problem once the bike was sold.
I expected a functional, well-constructed bike for the money I paid, not a defective product with subpar welding and zero customer support when problems arose. This has been a very frustrating experience, and I cannot recommend this bike or this company to anyone.

Antwort von Happyrunsports
So funktioniert Trustpilot
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







