I hadn't heard of this company and was slightly dubious about using them. No need to worry at all.Very efficient and top notch customer service.They reply within hours to written requests for help.Ha... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great customer service, received a call from Natasha today who was really helpful in advising me on what my options were so i could continue my weight loss journey. Would highly recommend this compan... Mehr ansehen
Unternehmen hat geantwortet
I have never had such a bad company to sell jags. I am disabled and wheelchair dependent I told them this but by god, photos were not suitable, done a phone call but I could not get a word on edge, t... Mehr ansehen
Unternehmen hat geantwortet
Poor poor poor! Followed link in an online ad as offered discount on Mounjaro. Went through the whole process and placed order only to receive an email 2 days later to say that ‘due to some people... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Happen, our mission is to support people on their weight-loss journey with care, professionalism, and a genuinely human approach. We believe healthcare should feel personal, supportive, and easy to understand, which is why we take the time to listen, explain options clearly, and tailor guidance to each individual. From consultation through to treatment and delivery, we aim to make the process smooth, straightforward, and reassuring. Our team is passionate about providing real, responsive support — not automated interactions — and building trust through clear communication and consistency of care. Safety is central to everything we do. As a regulated provider, we have a duty of care to ensure prescribed medications are handled and delivered securely, protecting both our customers and the wider public. Happen operates on a transparent subscription-based model, designed to deliver safe, effective treatment while maintaining fair and competitive pricing. If you’re looking for trusted, supportive care from a team that genuinely puts people first, we’d love to support you on your journey.
Kontaktinformationen
Vereinigtes Königreich
- help@happen.co.uk
- happen.co.uk
3.8
Gut
1014 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Happen
Dear Mr Roocroft,
Thank you so much for your kind feedback! We're delighted to hear that you received excellent service. If there's anything else we can support you with, please don’t hesitate to reach out. We truly appreciate your trust in us.
Kind Regards,
The Happen Team
Antwort von Happen
Dear Patient,
thank you so much for your kind words! We're really glad to hear that Kimel was able to help you today — we’ll be sure to pass along your feedback. If there's anything else you need, don't hesitate to reach out.
Kind regards,
The Happen Team
Great product and lovely customer…
Great product and lovely customer service. Thank you Preston.
19. September 2025
Bewertung ohne vorherige Einladung
Antwort von Happen
Dear Andrea,
Thank you so much for your lovely feedback! We’re delighted you’re enjoying the product and that Preston provided excellent support. We truly appreciate your kind words.
If you ever need anything else, please don’t hesitate to get in touch—we’re always here to help!
Kind regards,
The Happen Team
Personal diet and exercise plan…
Personal diet and exercise plan provided by Juanita which was realistic and achievable. Thanks
18. September 2025
Bewertung ohne vorherige Einladung
Antwort von Happen
Dear Angela,
Thank you so much for your kind feedback!
We’re so glad to hear that you found the personal diet and exercise plan realistic and achievable. Our wonderful health coach Juanita puts a lot of care into creating plans that fit real lives — we’ll be sure to pass your message on to her!
If you ever need further support, she’s always here to help.
Kind regards,
The Happen Team
Great from start to finish
Great from start to finish
Thankyou guys for all your help, I feel like a new man again. And given me a helping hand to a healthy future
17. September 2025
Bewertung ohne vorherige Einladung
Antwort von Happen
Dear Mark,
Thank you for your amazing feedback! We're so pleased to hear your experience was smooth from start to finish. It’s incredibly rewarding to know we could help you feel refreshed and ready for a healthier future. Keep up the great momentum — we’re always here to support you!
Kind Regards,
The Happen Team
Antwort von Happen
Dear Amir,
Thank you for the wonderful review! We're so glad to hear you had a great experience with Farhaad. He truly cares about providing top-notch service, and your feedback means a lot to both him and our team. We appreciate your support and hope to welcome you back again soon!
Kind Regards,
The Happen Team
Great service from customer care
Great service from customer care. Krisham helpful and would recommend.
17. September 2025
Bewertung ohne vorherige Einladung
Antwort von Happen
Dear Jane,
Thank you for your kind words! We're so pleased to hear that you received great service from our customer care team. Krishan will be delighted to know his support made a positive impression.
We truly appreciate your recommendation!
Kind regards,
The Happen Team
Get my order on time
Many thanks to Michael for his outstanding support. He went the extra mile to help, and his effort made a real difference. Truly appreciated!”
12. September 2025
Bewertung ohne vorherige Einladung
Antwort von Happen
Dear DR,
Thank you so much for your kind words and positive feedback! We're thrilled to hear that your order arrived on time and that Mckyle provided such outstanding support. Going the extra mile is what we strive for, and it's wonderful to know his efforts made a real difference.
We'll be sure to share your appreciation with him — it will mean a lot!
Kind regards,
The Happen Team
Great service
Great service changed my order and brought it earlier than usual. They are very polite and helpful.
16. September 2025
Bewertung ohne vorherige Einladung
Antwort von Happen
Dear Mrs Bolton,
Thank you so much for your kind words! We're really glad to hear that you had a great experience and that we could get your order to you earlier than expected. Our team always aims to be as helpful and responsive as possible — it's lovely to know it made a difference.
If you ever need anything else, don’t hesitate to reach out!
Kind Regards,
The Happen Team
Ratings upgraded following phone call
To get a satisfactory response from Happen as to why my latest supply was received two days after injection date is like “pulling
HAVING NOW SPOKEN to Emily at Happen I am amending my rating. We discussed my feelings regarding the delay issues. She is arranging for payments to be rescheduled so that there are no delays in future.
16. September 2025
Bewertung ohne vorherige Einladung
Antwort von Happen
Dear Margaret,
Thank you so much for your updated feedback and for discussing your concerns with Emily. We’re glad to hear that she is working with you to reschedule payments and help prevent any future delays.
Your feedback is incredibly important to us, and we truly appreciate you giving us the opportunity to address and rectify any errors on our end.
We understand how frustrating delays can be, especially when it affects your treatment schedule. Please know that we are actively working to ensure this doesn’t happen again, and we’re committed to providing a smoother and more reliable experience moving forward.
If there’s anything further you need, we’re always here to help.
Kind regards,
The Happen Team
Simple straightforward and professional…
Simple straightforward and professional service. I've found the process very easy and reliable
16. September 2025
Bewertung ohne vorherige Einladung
Antwort von Happen
Hi Julian,
Thank you so much for your kind feedback! We're really pleased to hear that you found the process easy and reliable. Providing a simple and professional service is exactly what we aim for, so it’s great to know we met your expectations.
If there’s anything you ever need in the future, we’re always here to help.
Kind Regards,
The Happen Team
Antwort von Happen
Thank you so much for your review, Malka! We truly appreciate your support and are glad we could assist you. If you ever need anything in the future, we’re here to help!
Kind Regards,
The Happen Team
Great customer service very helpful
Great customer service very helpful
Mckyle was great!!!
12. September 2025
Bewertung ohne vorherige Einladung
Antwort von Happen
Dear Nanty,
Thank you so much for your kind words! We're thrilled to hear you had a great experience — and we'll be sure to pass along your praise to Mckyle. If there's anything else we can help you with, don’t hesitate to reach out! 😊
Kind Regards,
The Happen Team
AVOID AVOID AVOID
Worse company ive ever dealt with
Called me when I answered treated call like ive called them, occurred frequently and called 4 times asking same information do mot allow you yo speak & tine is extremely rude
1. September 2025
Bewertung ohne vorherige Einladung
Antwort von Happen
Dear Sarah, we’re very sorry to read your experience and that you’ve been left feeling this way. That’s not the standard of service we aim to deliver. We’d really like to investigate this further so we can understand what’s gone wrong and put it right. As we’re unable to locate your details from this review alone, please could you email Emily at emily.singh@happen.co.uk so we can look into this for you directly.
Kind regards
The Happen Team
I’m so happy with what I’ve achieved .
I’m so happy with what I’ve achieved .
Unfortunately this is going to be my last order due to your price increase .
11. September 2025
Bewertung ohne vorherige Einladung
Antwort von Happen
Hi there, we’re really pleased to hear how happy you are with your results – that’s fantastic! We’re sorry to hear you’re thinking of stopping due to the price increase. We’d love the chance to look into your file and see if there’s anything we can do to support you further, but we can’t locate your details from this review alone. If you wouldn’t mind emailing Emily directly at emily.singh@happen.co.u, she’ll be more than happy to help.
Kind regards,
The Happen Team
Kaz from Happen customer service
Kaz from customer services does an excellent job if you have any issues they are dealt with quickly always rings back when she tells you excellent service
11. September 2025
Bewertung ohne vorherige Einladung
Antwort von Happen
Dear Gary,
Thank you so much for your wonderful feedback! We’re thrilled to hear that Kaz from our Customer Services team provided you with excellent support and timely assistance. We pride ourselves on delivering reliable service and it’s great to know Kaz is consistently meeting those standards.
If you ever need any further help, please don’t hesitate to reach out. We truly appreciate your kind words and your trust in Happen Pharmacy.
Kind Regards,
The Happen Team
Diviki Pillay was quick to respond and…
Diviki Pillay was quick to respond and very helpful answering my query efficiently.
10. September 2025
Bewertung ohne vorherige Einladung
Antwort von Happen
Dear Patient,
Thank you for your kind feedback! We're delighted to hear that Diviki Pillay was able to assist you promptly and efficiently. At Happen Pharmacy, we’re committed to providing excellent service, and it’s always great to know when our team members make a positive impact.
If there's anything else we can help you with, please don’t hesitate to reach out.
Kind regards,
The Happen Team
Sorted quickly
Had a slight problem but it was resolved very quickly thanks for your help Emily
8. September 2025
Bewertung ohne vorherige Einladung
Antwort von Happen
Dear Christine,
Thank you very much for your kind feedback. We’re delighted to hear that your issue was resolved quickly and to your satisfaction. Providing excellent customer service is very important to us, and we’re glad Emily was able to assist you effectively.
If you have any further questions or need assistance in the future, please don’t hesitate to get in touch. We’re always here to help.
Thank you for choosing Happen Pharmacy.
Kind regards,
The Happen Team
Juanita is a credit to Happen!!
I spoke with a lovely lady called Juanita. She was most helpful, understood my issue and took steps to resolve the matter.
5. September 2025
Bewertung ohne vorherige Einladung
Antwort von Happen
Dear Geraldine,
Thank you so much for your kind words and for taking the time to share your experience!
We're absolutely delighted to hear that Juanita was able to assist you so effectively. She truly is a valued member of the Happen team, and your feedback will mean a lot to her. We'll be sure to pass this along!
If there's anything else we can help you with in the future, please don't hesitate to reach out.
Kind Regards,
The Happen Team
Antwort von Happen
Dear Carli,
Thank you — we truly appreciate your kind words.
We’ll be sure to pass your message on to Kimel. Your feedback means a great deal to our team, and it’s always a pleasure to hear from patients like you.
We're so pleased to hear you had a positive experience with our service. If there’s ever anything else we can help with, please don’t hesitate to reach out.
Kind regards,
The Happen Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.