I ordered a Groove Life thin ring in July. By September 1, the ring had stretched so large that it kept falling off my finger. Since the quality was poor, I attempted to request the warranty credit an... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
You won't find much better than this company. The products are superior, undoubtedly...but for me what makes them stand out is the customer service. I had a very minor issue with my favorite wallet. I... Mehr ansehen
Unternehmen hat geantwortet
I just wanted to share how impressed I am with Groove; it’s truly the best out there. Every product I’ve ordered has exceeded my expectations, and I can honestly say they’re top quality. So far, I’ve... Mehr ansehen
Unternehmen hat geantwortet
For starters, I did not purchase from the Actual website for Groove Life however I did from Amazon and I absolutely love it!! I am a Assistant General Manager of Crunch Fitness and I asked my Senior A... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Groove Life is creating high-quality, durable gear that’s #builtforadventure. Born in the Alaskan wilderness, Groove Life kicked off in 2016 after launching (and selling out) a kickstarter campaign. Today, we employ 250 people, have sold over 7 million products, and racked up 140,000+ 5-star reviews. 💪 Check out our gear at www.groovelife.com
Kontaktinformationen
School Street 1220, 37174, Spring Hill, Vereinigtes Königreich
- groovelife.com
4.3
Hervorragend
402 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 94 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von Groove Life
Hi Corey! Thanks for the solid shout-out! It means a lot to us. Keep Groovin'
There warranty program is amazing!
There warranty program is amazing!! My husband works with his hands and needs a flexible ring, and when he wears through them they make the warranty claims so easy! Thanks groove!
15. September 2025
Bewertung ohne vorherige Einladung
Antwort von Groove Life
Hey Tanya! Thanks for the awesome feedback! We're so glad our warranty program is working well for you and that your husband can wear a ring that fits his lifestyle. Keep Groovin'
I had an OOPS
I had to change sizes because the girl that measured it at the jeweler was incorrect and the owner called us to get resized. Groove Life helped exchange the rings and Gladys was absolutely nice.
15. September 2025
Bewertung ohne vorherige Einladung
Antwort von Groove Life
Hi Bekah! Thanks for sharing! We're so glad we could help get your rings resized, and that Gladys was able to provide such great service. We're here for you whenever you need us! Keep Groovin'
From the first time I ordered it was a…
From the first time I ordered it was a few years ago and I had to do a warranty claim and had not one problem and even today you guys are even better it is so easy to submit a claim and it's great results all the time no matter what it is that warranty can't get any better than that
15. September 2025
Bewertung ohne vorherige Einladung
Antwort von Groove Life
Hey James! Thanks for the solid shout-out! We really appreciate the support! Keep Groovin'
Customer service is great
We had a little but of a hiccup but the customer service was great!
14. September 2025
Bewertung ohne vorherige Einladung
Antwort von Groove Life
Hi Shelby! Glad to hear we could help! We're here for you whenever you need us. Keep Groovin'
Amazing
Amazing! My ring separated and snapped the internal ring. I followed up for a warranty replacement and it was fast and easy! Thank you!
14. September 2025
Bewertung ohne vorherige Einladung
Antwort von Groove Life
Hey Aaron! Thanks for the awesome feedback! Keep Groovin'
Excellent customer service and great…
Excellent customer service and great quality products!!
14. September 2025
Bewertung ohne vorherige Einladung
Antwort von Groove Life
That's what we love to hear, Constance! Thank you so much for the kind words. Keep Groovin'
Awesome product and customer service!
40$ for a silicone band is a lot to swallow at first but the warranty is second to none. I’ve had to replace my ring a few times and all it takes is a message and they take care of it. Appreciate the comfortability and safety of these rings!
14. September 2025
Bewertung ohne vorherige Einladung
Antwort von Groove Life
Hey Decklan! We're glad to hear you're loving our products and that our warranty process has been so easy for you. Thanks for sticking with us!
Super easy to talk too
Super easy to talk too, fast and friendly.
13. September 2025
Bewertung ohne vorherige Einladung
Antwort von Groove Life
We're so glad to hear you had a great experience with our team, Jennifer! Thanks for sharing this feedback. Keep Groovin'
I ordered a ring for my husband…
I ordered a ring for my husband probably 20 years ago and it broke! Took me 2 minutes to submit the warranty claim! No issues at all getting it taken care of! They even had my order on file so I didn’t need to find anything to verify my order!
13. September 2025
Bewertung ohne vorherige Einladung
Antwort von Groove Life
Hi Sarah! Thanks for being such a loyal customer! We're thrilled that we could get your husband's ring replaced so quickly and that our warranty process was easy. Keep Groovin'
Very great products
Very great products, very straightforward warranty service!~
13. September 2025
Bewertung ohne vorherige Einladung
Antwort von Groove Life
Hey D-Town! Thanks for the feedback! We're glad you're happy with our products and that the warranty process was so easy for you. Keep Groovin'
Replacement is super easy
The chat feature was actually helpful and super easy!
13. September 2025
Bewertung ohne vorherige Einladung
Antwort von Groove Life
Hey Sarah! We're so glad to hear you had a great experience with our chat feature! Making things easy for you is a priority. Keep Groovin'
Excellent Warranty
After over 1 year of wear, daily, including construction work, the ring began to wear out. In under 5 minutes, Groove Life provided a voucher to order a replacement. Quick and easy process to replace! My husband loves his ring, says it is incredibly comfortable and can’t wait for his new one! Thank you Groove Life!
12. September 2025
Bewertung ohne vorherige Einladung
Antwort von Groove Life
Hi Jadilyn! Your experience is exactly what we aim for. We're glad we could get a replacement ring to your husband so quickly and easily! Thanks & Keep Groovin'
Good support and products
Very easy to deal with and good customer support
12. September 2025
Bewertung ohne vorherige Einladung
Antwort von Groove Life
Hey Tyler! We're happy to hear that your experience was so positive! We appreciate you! Keep Groovin'
Excellent product, great warranty
Excellent product, and even better customer service when the rings do wear/stretch/tear. They make warranties ridiculously easy.
12. September 2025
Bewertung ohne vorherige Einladung
Antwort von Groove Life
Thanks for the kind words, Rose! We really appreciate your feedback! Keep Groovin'
Thanks GL!
I have several rings, 3 belts and watch bands. They are all very durable and the customer service is excellent.. which is hard to find these days! Highly recommended!
12. September 2025
Bewertung ohne vorherige Einladung
Antwort von Groove Life
Hi Damien! This is fantastic to hear! We love knowing our products are dependable and that our customer service is hitting the mark. We really appreciate you taking the time to share this feedback. Keep Groovin'
Great product
Great products. Ring fits true to size and has plenty of strength.
11. September 2025
Bewertung ohne vorherige Einladung
Antwort von Groove Life
Hey Timothy! Thanks for the awesome feedback! We're so glad you love the ring and that it's a perfect fit. Keep Groovin'
Been using groove rings for awhile I…
Been using groove rings for awhile I like them 😌
3. September 2025
Bewertung ohne vorherige Einladung
Antwort von Groove Life
Thanks for the feedback, Jay! We're glad you like them.
Keep Groovin'
excellent service
excellent service warrantying my torn ring.
11. September 2025
Bewertung ohne vorherige Einladung
Antwort von Groove Life
Hi Ryan! Thanks for the feedback! We're glad we could help with your warranty claim. Keep Groovin'
Great customer service
Great customer service. Quick and very helpful.
11. September 2025
Bewertung ohne vorherige Einladung
Antwort von Groove Life
Hey Christian! Thanks for the feedback! We're glad we could help. Keep Groovin'
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.