Groove Life Bewertungen 

I ordered a Groove Life thin ring in July. By September 1, the ring had stretched so large that it kept falling off my finger. Since the quality was poor, I attempted to request the warranty credit and (pay the difference) to try the ring they claim "guaranteed not to stretch." The coupon code would ONLY work on the same, poor quality ring previously purchased. I submitted the warranty and was charged just over $7 for "shipping." For $5.99 I ordered a pack of 5 silicone rings from Amazon which were better quality and lasted longer. Nine days later I'm sit here waiting for the order to be shipped. Poor quality, poor service. Groove Life has definitely gone downhill from years past.

Absolutely stay away from groovelife and go with a different brand as there are tons of them now. They used to be an amazing company, and the warranty was excellent with great customer service, however within the last year they have deep dived straight into the ground. They changed there warranties, got rid of the Zeus rings that they were known for, and I cannot say enough about how bad their customer service team is. I recently tried to buy a last Zeus ring since mine had ripped. I checked out as usual and was awaiting my ring, after three weeks I contact them and they tell me sorry we can't help, you need to file a shipping claim. Fill out a shipping claim for them to then say we can't help you again, you need to contact our team. After wasting all this time, I then have to wait days for their team to get back to me, for them to basically tell me my shipment was fulfilled but that they don't sell the Zeus rings anymore so i would need to replace my order. So that's a sneaky lie right there because no my shipment was not "fulfilled" as they told me it was, and not only that, if I never followed up to see where the heck my ring was, I would have never received anything. Upon going back and forth with customer service, they basically said "sorry for your frustration, your gonna have to order a new ring and we will ship it." Needless to say I told them I will no longer be a customer after this, they didn't even offer to send me anything for my troubles. They supposedly reput my next order in, and said I'll get an email whenever it ships and I haven't heard from them since. Looks like it'll be another three weeks. Absolutely ridiculous on their end that I'm walking around without a ring for a month now and they don't even offer anything to try and keep me as a customer. For clarification I've been a part of groovelife for just shy of 7 years now.

Great product- much better wristband than Apple. More comfortable, lighter and no hardware to pinch my wrist. Got the neon green and luv it!

You won't find much better than this company. The products are superior, undoubtedly...but for me what makes them stand out is the customer service. I had a very minor issue with my favorite wallet. I hoped they could make it better, or suggest a remedy at least. But immediately they talked about an upgrade to a new product, ran it through warranty and gave me a reduced price on accessories. Immediate e-mail responses too! I highly recommend them.

horrible warranty. they basically charge you for a new ring when you file a claim

I tried to warranty replacement my rings due to tears and the AI says its already been refunded. I e-mailed customer support twice about it and they do not respond. The no BS warranty is a scam.

For starters, I did not purchase from the Actual website for Groove Life however I did from Amazon and I absolutely love it!! I am a Assistant General Manager of Crunch Fitness and I asked my Senior AGM about the belt and I just had to get it!! And I'm glad I did. I wore a Nike belt and 5.11 belt nothing compared to this style and comfort. Cannot wait to actually wear it to work! I did a test try on I love how it doesn't bunch up my pants like the advertisement says "Just one adjustment" will purchase again from this company thank you!!!

I bought a belt and it’s been amazing. It came scratched though but support gave me credit enough to get another buckle. Great belt. Great service. Great experience.

I loved this ring when I first got it. It fit great and seemed durable until my ring started cracking. The so called lifetime warranty does not exist. I filed a warranty claim but never heard back. After doing research apparently people have been charged for the replacement ring but never received the replacement ring. For a high priced silicone ring you would think the company would have the decency to warranty their product and have decent customer service.

My order was cancelled randomly and I wasn't issued a refund. Their customer support is non-existent and the only way to get any help is to create another account so they can send you more spam emails.

This company has took a huge dump since the founder stopped being involved. They do not want to face reality that their products don’t hold up and then want you to pay to send a replacement for the defective product.

Run & DO NOT buy from this POS company

I just wanted to share how impressed I am with Groove; it’s truly the best out there. Every product I’ve ordered has exceeded my expectations, and I can honestly say they’re top quality. So far, I’ve owned several rings, a brown leather belt (best belt ever and worth every penny, now I need it in black), a tan low-profile belt, and a wallet, and each one has performed exceptionally well. Thank you for creating such outstanding products and for building a company with values that really stand out!

Great product and great and simple process for filing a warranty on a belt!!

The belt came quickly and was a sleek looking easy to use belt

Great marketing but No customer service to talk to and beware that returns can be rejected without anyone explaining why. Truly unhappy with product quality.

Great company, I love the belt, when I lost the belt ring I called and they sent me one free. Awesome

Groove life is the best! I love their merchandise and their customer service is AMAZING!!! My husbands ring messed up and they immediately gave me a code to get another one and I lost the code and by the time I emailed them it had expired. They were super nice about it and gave me a 30 day extension and gave me my code again so I could replace his ring. The whole thing took me maybe 10 minutes, and you get to talk to a real human which is always a plus and way easier. They go above and beyond for their customers and I couldn't be happier with there service. Thank you groove life!!!!

I had one of their silicon rings I wore 95% of the time for almost 5 years and it started to split. I submitted a warranty claim and they immediately sent a coupon for the original purchase amount and I was able to buy a new ring. I found another ring I liked as well and made an error in selecting the wrong size. Even though it was my fault and I submitted a return/exchange, they said keep the previous one and they would ship the correct size at no charge. I really love their products and now I really love their customer service. Genuine company through and through.

I initially had issues placing my order online. I ended up receiving the wrong size belts. I had problems getting a hold of Groove Life to correct the order but after attempts they corrected and shipped me a new order at no charge and responded to my email with an apology for the difficulties in contacting them and the issues with my order.
I’ve since placed an additional order with no issues. I would definitely recommend Groove Life to my family and friends.

My wife and I bought Groove Life silicone rings as our wedding bands. The purchase decision was based on the advertised “lifetime, no questions asked” warranty, not the expectation that a silicone ring would last forever.
Silicone rings fail. That’s expected. The issue is what happens when you try to use the warranty.
What Groove Life calls a lifetime warranty is not a one time guarantee. In my experience, replacements involve shipping charges, credits, and exclusions that turn each replacement into a new transaction. Over time, this results in repeated costs to maintain what is advertised as lifetime coverage.
In practice, the warranty operates as a subscription model rather than a lifetime replacement.
If you are buying with the expectation that you are paying once for lifetime protection, that is not how it actually works.