Greenlight Bewertungen 5'850

TrustScore 3.5 von 5

3.5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Thought I had a free account through a bank promotion but didn't set it up correctly so was being charged without realizing it. Customer service was excellent to work with and even refunded the money... Mehr ansehen

Bewertet mit 1 von 5 Sternen

My son had outright fraudulent charges totaling well over $800 to his Greenlight account, wiping out two years of allowance, birthday money, and dog walking money. Greenlight was evasive, said they co... Mehr ansehen

Bewertet mit 1 von 5 Sternen

The service works well enough and the cards and children account works as advertised. The problem with Greenlight is closing your account which is EXTREAMLY difficult to do and getting you funds back... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I am teaching my 13-year old grandson good money habits. He receives an allowance from me for good grades; cleaning his room; and being an honest and honorable young man. I will allow him to enjoy... Mehr ansehen


Kontaktinformationen

3.5

Akzeptabel

TrustScore 3.5 von 5

5850 Bewertungen

5 Sterne
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1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 17 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Terrible service

Terrible service, said free trail 30 but still got charged. Then card doesn’t come in mail 7-19 business days.Which give you two weeks to actually use the app or card. Doesn’t give you time to actually judge the service. Customer service people rude as guy wouldn’t let me speak.hung up on me. No definitely not service id like for me and my kid

17. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Greenlight

Hi Antonio, we would like to look into this for you, but can’t locate an account connected to your username. Please reach out to us at support@greenlight.com or give us a ring at 888-483-2645 and reference this review.

Bewertet mit 5 von 5 Sternen

Easy app for kids and parents alike

Easy app for kids and parents alike. I originally got debit cards for my teens from my local bank but they weren’t able to easily see and monitor their transactions. Greenlight illustrates where and how kids spend money which has been quite eye opening to my kids.

7. Juni 2025
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Antwort von Greenlight

Thank you for taking the time to share this with us, Brooke!

Bewertet mit 1 von 5 Sternen

Both of my children’s cards were frozen…

Both of my children’s cards were frozen at the same time after my daughter tried making a $39 purchase. They’re with their grandparents and I’ve spent over 45 min trying to resolve this and I keep getting transferred…. Absolutely not acceptable especially when paying a subscription fee! Will be cancelling this service and using a different company

14. Juni 2025
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Antwort von Greenlight

Hi, we would like to look into this for you, but can’t locate an account connected to your username. Please reach out to us at support@greenlight.com or give us a ring at 888-483-2645 and reference this review.

Bewertet mit 1 von 5 Sternen

If you are under 25 and have a nice car…

If you are under 25 and have a nice car I wouldn’t recommend so rude to me on the phone basically laughing at me because I wanted to insure my skyline. Horrible customer service very rude wasn’t even polite.

13. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Greenlight

Hi Kerris. We pride ourselves in providing a safe and easy-to-use product to help families manage their finances. We're sorry about the experience you had with Greenlight and we'd like to make this right. Please reach out to us at support@greenlight.com so we can take a closer look into your account.

Bewertet mit 1 von 5 Sternen

Greenlight is horrible!

Greenlight is horrible!! Their requirements to provide highly sensitive personal and financial documents to open an account is ridiculous!! And being blasted with weekly surveys and marketing emails is obnoxious. Our daughter is a very mature and responsible young lady so I don’t need to track her spending habits. I just want a simple way to help her earn and save money and to occasionally add money to her wallet. I don’t need investing tools. Our daughter is 15 and works a part time job. She doesn’t have any money to invest!! Had I known about Apple Pay and Apple Cash I would have gladly used these tools since we both have iPhones. And Apple Cash doesn’t require you to submit highly confidential personal and financial documents to use their app.

16. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Greenlight

Hi, We’re sorry to hear about your experience. To protect the security of our customers, please reach out to us at support@greenlight.com or give us a ring at (888) 483-2645 with any questions or concerns, and we will be happy to look into this for you. The Greenlight Team

Bewertet mit 5 von 5 Sternen

Love it-Works great-suggestions

We love this. Works great. Would be very helpful if the notes I put in when I transfer showed in the transaction. Would also be great to be able to attach chores to dollars that transfer upon approval.

2. Juni 2025
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Antwort von Greenlight

Thank you for sharing this with us, Jacquelyn. We'd like to look into this for you, but need a little more information. A Greenlight team member will be in touch with you shortly.

Bewertet mit 4 von 5 Sternen

So far so good

So far so good, only one glitch, problem trying to sync my son's location finder 🙋🏽

2. Juni 2025
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Antwort von Greenlight

Thank you for sharing this with us, Guy. We'd like to look into this for you, but need a little more information. A Greenlight team member will be in touch with you shortly.

Bewertet mit 1 von 5 Sternen

Cost way to much

Cost way to much

2. Juni 2025
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Antwort von Greenlight

Thank you for sharing this with us, Christian. We are always working to improve our Greenlight experience and will be sure to pass your feedback along to the team.

Bewertet mit 1 von 5 Sternen

App didn't work when I needed to send…

App didn't work when I needed to send money within the hour to my daughter in a different city. I alerted customer service and they said they would call me back with an update and they never did.

31. Mai 2025
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Antwort von Greenlight

Thank you for sharing this with us, RU. We're sorry about the experience you had with Greenlight and we'd like to look into this for you. A Greenlight team member will be in touch with you shortly.

Bewertet mit 1 von 5 Sternen

Charged for over a year with my account being frozen

They were charging me multiple times per month for over a year AFTER I was notified my account was frozen and would be deactivated if I didn't resolve it within 30 days. I intentionally didn't unfreeze it because I didn't care to continue the service. Then I was told the most refund they could give me was 3 months worth --- even though they shouldn't have been charging me in the first place. It's been 35 min and I'm still sitting on hold. The worst customer service experience ever. I would not recommend them to a single freaking person!! So frustrating.

**UPDATE*** They issued a refund for the 14 months they "mistakenly" charged me. Guess it was worth the 45 minutes on the phone.

11. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Greenlight

Thank you for sharing this with us, Kelsie. We're sorry about the experience you had with Greenlight. A Greenlight team member will be in touch with you shortly.

Bewertet mit 5 von 5 Sternen

Easy to use the app

Easy to use the app. User friendly and easy to keep up with my daughter's spending.

31. Mai 2025
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Antwort von Greenlight

Thank you for your review, Laura!

Bewertet mit 5 von 5 Sternen

Intuitive, affordable and effective

Intuitive and affordable tool to teach kids basic money management. We use this to distribute allowance, offer payment for additional chores and make other one-time distributions. The kids monitor their own transactions and balances and transfer funds to each other as payment for items or services. We have one child in particular who has shown considerable growth in understanding the value of saving since using this service.

9. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Greenlight

Thank you for taking the time to share your experience with us, Tina!

Bewertet mit 1 von 5 Sternen

I cannot say enough bad things about…

I cannot say enough bad things about green light. We thought it was the perfect solution for our 5 kids to learn how to manage money. But within the first 24 hours i should have know it was not. When the kids first used their cards after the initial set up, it froze all their cards for fraudulent activity because I had funded too many cards in one day. Then we got that released, which took well over a week. Then t said I couldn’t fund all of the cards with a bank account that for faster transfer of money we need to use debit card so I uploaded all the debit cards. Then they said we couldn’t use the debit cards for funding because the kids names were on the account, even though I am the parent and i am on the account but because my kids name was on the bank account that it couldn’t be used for funding. The bottom line is I’m trying to use my money to put on this card and they would not allow that to happen and now that I have canceled the service I asked for all the money to be put back into my bank account. They’ve already removed all the funds from greenlight with no proof of how much was taken out of each of their accounts, so I have no way of knowing how much was in each account and what amount to expect back into my bank account. There’s no history there at all on green light ap. They have removed at all, so definitely not customer friendly do not use if you have more than one kid.

9. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Greenlight

Hi Natalie, We’re sorry to hear about your experience. To protect the security of our customers, please reach out to us at support@greenlight.com or give us a ring at (888) 483-2645 with any questions or concerns, and we will be happy to look into this for you.

The Greenlight Team

Bewertet mit 1 von 5 Sternen

Scammers/fraudsters

They only tell you want you want to hear. I recently transferred funds to my child’s account. The next day I reversed it and put it back to my account I used to fund it with. Greenlight sent it back as a debit then in the same day credit my account. The money was not in Greenlight nor in my funding account. Poof disappeared. No sign in either account. Even after providing proof they washed their hands and only offered an apology. Don’t use Greenlight, there’s no branch to go to, they don’t speak clear English and they are not in the USA. You will regret it, if you use it. Heed the warning.

20. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Greenlight

Hi, we would like to look into this for you, but can’t locate an account connected to your username. Please reach out to us at support@greenlight.com or give us a ring at 888-483-2645 and reference this review.

Bewertet mit 4 von 5 Sternen

My phone call was helpful but I don’t…

My phone call was helpful but I don’t don’t understand why the fees are so high?

28. Mai 2025
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Antwort von Greenlight

Greenlight has a number of valuable money management and financial education tools that allow parents to send children money, help them save, oversee spending, manage chores, automate allowances and more. Greenlight families enjoy the flexibility and safety of managing their family finances together. It even has a kids app version so that kids can manage their money, monitor their spending, create savings goals and learn to be financially smart. More on all the features and plan options can be found here: https://greenlight.com/plans

Bewertet mit 3 von 5 Sternen

Good, but way too much upselling

Good tool, easy for kids and parents.
But there is way too much up selling from green light. The app and the emails are constantly inundating you with ads to upgrade

28. Mai 2025
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Antwort von Greenlight

Thank you for sharing this with us. We are always working to improve our Greenlight experience and will be sure to pass your feedback along to the team.

So funktioniert Trustpilot

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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

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