Gravells Bewertungen 

171
•
TrustScore 4.5 von 5

4.5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Once again, an absolute pleasure to deal with and buy a new Renault car through Nick Shepherd at Gravells Hereford. As always Nick is just so professional, friendly, understanding and helpful. I can... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Have been purchasing from Gravells Kidwelly for many years. Always had perfect customer service, stress free service each car I have purchased! I would not go anywhere else. Thank you Gravells for you... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Our Sportage went into limp mode the day before we were due to drive home from our holiday in Herefordshire. We limped into this dealership/garage at 3pm, our 2 dogs in tow, and very worried. They... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

12 yr old car failed for MOT on windscreen jets. Told major fail could not take car away despite being within existing MOT dates. Informed could take 2 weeks to get parts. All completely wrong and n... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Autohändler
  2. auch in
  3. Fahrzeugservice
  4. Fahrzeugzubehörgeschäft
  5. Gebrauchtwagenhändler
  6. Karosseriewerkstatt
  7. Kia-Händler

Vom Unternehmen geschrieben

NEW AND USED CARS FOR SALE IN SOUTH WALES AND HEREFORD QUALITY AT GREAT PRICES At Gravells, we've been providing excellent service since 1932 and have the full range of new Kia, Renault and Dacia cars and vans. We also stock more than 600 quality used cars and vans across the group with prices regularly checked to ensure you're getting excellent value for money. We have locations across South Wales in Kidwelly, Narberth, Swansea (Llansamlet), Bridgend, Abergavenny and Hereford which sell new and second hand cars as well as performing MOTs, servicing and repairs on all makes and models. We also have our own insurance approved, accident repair centre in Kidwelly which carries out body repairs, smart paintwork repairs, resprays, alloy wheel refurbishments and fits a range of vehicle accessories such as tow bars, sensors, dash cams and reversing cameras. Our top-class customer service and after-sales service has seen us build excellent relationships with our customers time and time again. People come from far and wide to get great deals on new and used cars that meet and exceed their expectations – our customer reviews speak for themselves!


Kontaktinformationen

4.5

Hervorragend

TrustScore 4.5 von 5

171 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 75 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.5

Alle Bewertungen

(171)

35 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Such friendly people!

The people here are so nice, I haven’t been a customer here for long but I already feel so looked after and can’t see me going anywhere else! Thank you!

6. November 2023
Bewertung ohne vorherige Einladung
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Antwort von Gravells

Thank you very much for your lovely review. We really appreciate your business and are glad that you were looked after. Thank you for coming to Gravells.

Bewertet mit 5 von 5 Sternen

I took mine and my sons car to the…

I took mine and my sons car to the gravells garage in abergavenny/Llanfoist for our mot.
They were very friendly and professional.
They contacted me as soon as they had been done to let me know they both passed.
Amazing service for £40 they even wash your car before you collect it, definitely recommend and will always go back there for our mot's.

25. Oktober 2023
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Antwort von Gravells

That's great to hear! Thank you so much for your review and for coming to Gravells!

Bewertet mit 5 von 5 Sternen

Well had my car serviced today waiting…

Well had my car serviced today waiting appointment took a hour 10 mins fantastic service from them the service team are very polite and good communication look forward to many more dealings in fact told all my taxi mates to have they service here

30. Oktober 2023
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Antwort von Gravells

Thank you so much for your review and for coming to Gravells! We're delighted that you told your friends too! Thank you!

Bewertet mit 5 von 5 Sternen

Ellie and the service department

Wonderful service from the service department, helpful, courteous with excellent pre and post service communication.

20. Oktober 2023
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Antwort von Gravells

Thank you so much for your review and for coming to Gravells! The service team will be delighted!

Bewertet mit 5 von 5 Sternen

5* :-)

This dealership provides the best customer service I have experienced. They have a fantastic choice of cars on display and their staff are not pushy or your typical sales people. They go above and beyond to make sure you are happy. Thank you Gravells Kia Bridgend!

30. September 2023
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Antwort von Gravells

Thank you very much for your review. We're delighted that you are happy with the service at Gravells Bridgend. Thank you for coming to our dealership! We hope to help you again!

Bewertet mit 5 von 5 Sternen

Dan is the man

Picked my new car up this week from Grvells this week, the service from Dan was excellent, he explained everything I needed to know regarding the purchase options of the car. I would highly recommend to my friends and family to visit them when they are ready for a new car.
Thanks again Dan

21. September 2023
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Antwort von Gravells

Thank you very much for your review of 'Dan the man'! We're delighted that you are happy with the service at Gravells Hereford. Thank you for coming to our dealership! We hope to help you again!

Bewertet mit 5 von 5 Sternen

Brought a used car from Gravells…

Brought a used car from Gravells hereford Dan was great very helpful very pleased with my new purchase .

8. September 2023
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Antwort von Gravells

Thank you for your lovely review. We appreciate you taking the time to tell us about your experience with us. Happy motoring!

Bewertet mit 1 von 5 Sternen

Bought a car and was given in a bad…

Bought a car and was given in a bad condition.
1. Mat not provided
2. Door makes noise
3. All grease were on doors
4. Car was not properly cleaned
5. Fuel was not top up.
6. Service History warning not reset

31. August 2023
Bewertung ohne vorherige Einladung
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Antwort von Gravells

I'm sorry to here about this. We are investigating these issues.

Bewertet mit 5 von 5 Sternen

Best car buying experience yet

Best car buying experience yet!

Helpful, informative relaxed yet attentive customer service from Dan which installed confidence in our purchase.

We will for sure be returning soon when we replace the second car in the household.

9. August 2023
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Antwort von Gravells

Thank you very much for your review of Dan! We're glad you're happy with the service. Hope to see you again!

Bewertet mit 5 von 5 Sternen

Great customer service means valuing…

Great customer service means valuing customers' time, having a pleasant attitude, and providing knowledgeable and resourceful resources, but also take things a step further to exceed — rather than just meet — expectations.
Good customer service starts at the moment you walk through the doors and this was definitely the case at Gravells KIA Dealership Kidwelly over the last Eleven Years.
One particular staff member Kevin Williams who made an amazing first impression and by coming up first every time with a solid and tailored greeting.
Taking the time to find out what I needed and meticulously taking me through the different details and options the KIA range had on offer.
This month July being my Ninth new KIA vehicle supplied by the Kidwelly Dealership and worth every moment of the sixty four mile round journey to do so.
Following on with outstanding customer service of this company at Kidwelly my thanks is also extended to the service department at the Swansea Dealership to its Service Manager and his team who showed they are committed to offering customers support when its needed most …..ensuring your purchase is serviced to the highest standard.
Importantly these Gravells members of staff left the customer with the confidence and reassurance you will always receive the very best attention of after sales and service every step of the way.
In conclusion…..A very willing Company friendly staff with a good product and no hard pressure sales.
A sincere Thank You Gravells.

6. Juli 2023
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Antwort von Gravells

Thank you very much for your review of Kevin and the Gravells team! We're glad you're happy with the service. Hope to see you again!

Bewertet mit 5 von 5 Sternen

Best experience ever

I have never received such fantastic service at a car dealership as I did at Gravells.
The whole team are amazing. So professional and no hard sell.
They treat their customers with the greatest respect and go out of their way to help in any way they can.

Well done the whole team. I would highly recommend buying from this company. 10/10

5. Juni 2023
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Antwort von Gravells

Thank you very much for your review! We're glad we reached our target of high standards! Thank you for coming to Gravells!

Bewertet mit 3 von 5 Sternen

Resale value not great!

We were importing our cars into the UK and needed a car till this process was completed. I asked at Gravells Abergavenny if it would be best to hire or buy a car. I was advised that it would be very expensive to hire a car. The staff were very helpful and we bought a 2015 3 door 1.4 litre Kia Rio which had done about 40,000 miles for £8495. About 2 months later we no longer needed the car which was in perfect condition and had only done 400 miles since we bought it and we sold it back to Gravells for £6000, considerably less than we had expected.

17. Januar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Many thanks to Callum.

Many thanks to Callum in the Seansea branch, who made the whole process straightforward. He even paired my bluetooth device when he delivered the car. I am delighted with my Kia Picanto.

13. April 2023
Bewertung ohne vorherige Einladung
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Antwort von Gravells

Thank you so much for your review and for your kind words. We'll pass these on to Callum. Happy motoring in your new Picanto!

Bewertet mit 5 von 5 Sternen

Excellent Service!

I purchased a vehicle through Sam, Sam was polite, professional, who made me feel comfortable, listened to my needs and give me options within my budget. There was no 'hard' sell, no pressure to purchase or make a decision. From choosing the vehicle through to collection i felt Sam went above and beyond and nothing felt to much to ask.

I was unfortunate to run into a few problems with the vehicle within the first few days, but Sam and everyone in service were quick to act on my problem. I found everyone extremely helpful and reassuring.

Having experienced sales and aftersales it has given me the confidence i choose the right dealership to purchase from.

21. März 2023
Bewertung ohne vorherige Einladung
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Antwort von Gravells

Thank you so much for your review. We're delighted that you were happy with the service and look forward to seeing you again.

Bewertet mit 5 von 5 Sternen

Excellent customer service

Dealt with Sam at Kia Bridgend who was very knowledgeable and professional.He was never pushy and made everything about the experience easy.

7. März 2023
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Antwort von Gravells

Thank you for your review and we're delighted you experienced what we strive for every time. Many thanks for coming to Gravells!

Bewertet mit 5 von 5 Sternen

Fabulous customer service

I brought a Kia Sonic from Sam. Our experience was exceptional with nothing being to much trouble. Couldn't recommend a better garage to help you receive the best customer service I’ve ever had from phone to sales to aftercare. Thank you every member of staff that work there especially Sam Fitzer

2. Februar 2023
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Antwort von Gravells

That's great news. Thank you so much for taking the time and for coming to Gravells. We will forward this to Sam!

Bewertet mit 5 von 5 Sternen

Goes above and beyond

Just bought our second car from this highly recommended company. Lewis Gravell is both professional and approachable. Always kept in the loop with our car's journey with no 'salesman' pressure. Even stayed open late to accommodate my shift pattern. Ian, Lewis and all the Narberth gang - thank you.

12. Januar 2023
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Antwort von Gravells

Thank you for the lovely review of the Narberth gang! We really appreciate your business.

Bewertet mit 5 von 5 Sternen

Highly recommend!!

Just got my 2nd car from Gravells in Kidwelly and cannot fault them. Gareth Postlethwaite was great in keeping me up to date and very helpful. Everything went smoothly and hassle free

4. November 2022
Bewertung ohne vorherige Einladung
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Antwort von Gravells

Thank you so much for the lovely review.

Bewertet mit 5 von 5 Sternen

Just bought our new car.

Just collected our new Sportage hybrid from Gravells in Morriston. Our salesman Tom Hiley was exceptional. He was both friendly and professional and went above and beyond, in explaining both package and the instrumentation in our new vehicle. I can’t how welcoming we were made to feel and put at ease when purchasing the new car.

14. Oktober 2022
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Antwort von Gravells

Thank you so much for coming to Gravells Kia Swansea.

Bewertet mit 5 von 5 Sternen

Car Purchase

Carwyn at the Abergavenny dealership has made buying our car a very pleasurable experience. From the very first enquiry to delivery of the the car he has handled everything in a friendly and professional manner and has been extremely helpful and reassuring. I can’t rate the service he has provided high enough. Thank you again Carwyn.

26. August 2022
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Antwort von Gravells

Thank you so much for coming to Gravells Kia Abergavenny.

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