Gravells Bewertungen 

Excellent Customer Service with Gareth. He provided everything we needed. This is the fourth car we've purchase over the last few years for my family and Gareth has dealt with everyone of them.
Excellent team, highly recommend Gravells Kidwelly 👍

What an amazing experience from start to finished with Daniel Thomas in Gravells Bridgend. I recently purchased a Kia Sportage and Daniel’s service was 10/10. He was polite and friendly from the offset. His knowledge was next level and there was no pushy salesman pitches. Daniel made sure our experience was one to remember and he is a massive asset to Gravells Bridgend. He went above and beyond with all communication and made sure to keep us up to date with everything all the way to driving the car off the forecourt. Thank you for the best customer service I’ve ever experienced and I would highly recommend if you’re considering buying a car from Gravells Bridgend that you ask for Daniel Thomas you will not be disappointed.

I recently became eligible for Motability and was fortunate enough to be able to choose from several different options, including some premium makes.
What made the difference in making my final choice of a Kia Sportage was the Friendliness, Honesty and Communication of Jason at Gravells Narberth.
Not only was he extremely knowledgeable about the Motability scheme, he also allowed us a test drive in his own Sportage !
Even though there was a long lead time, Jason kept me informed throughout the process and provided honest updates about when the vehicle would be available.
His recent appointment as General Manager bodes extremely well for the continued success of the dealership.

We popped over to Swansea in September looking to upgrade our Sportage 3 to a Sportage 3 Hybrid, while there talking to Mr Bilal Rass, We had a chance to Test Drive a EV 6 GT line S. It was WOW WOW WOW, we went back and changed our minds. Bilal took us all the way though from start to Driving away today in our New EV 6 GT Line S, we are very very happy. Bilal is an Asset to Gravells of Swansea, No way pushy but a very Helpful Gentleman.
Many Many Thanks.

Can’t thanks Josh and Gravells enough for everything they have done for us. Collecting our new sportage today. Customer service has been excellent. Always feel well looked after and up to date. Big thanks to Josh.

Collected our new Kia Xceed 1.5 GT Line today from Gravells Swansea . Bilal the excellent Sales Executive guided us through the purchase process from start to finish was outstanding throughout.
Have been a Gravells Swansea for a number of years customer serve has always been excellent. I would highly recommend.

Always great service especially from Natalya

What an experience! From start to finish the team at Gravells Swansea went above and beyond with their customer service. No question went unanswered and every detail of my new car was carefully explained. I will 100% return in a few years time to exchange my car. Once again, thanks to all at Gravells Swansea!

I have just collected my new motability vehicle from Kia Swansea.
Josh Phillips was extremely helpful from the first day we met right up to the moment we drove off the forecourt.
He kept in touch by telephone throught the process and made me aware of timescales for collection.
Josh not only explained how the the car worked he took the time to go through EVERYTHING, demonstrating each feature ensuring our full satisfaction before we left.
Thankyou Josh you made the experience with Kia a great one.
Well done Kia, we will be staying put with Kia now.

good service from salesman Tom, walked me through every detail of the car, delivery on time, felt comfortable in the showroom where all staff greeted me,

Bought a used Kia Ceed
Sam was most helpful showing me the different models, sending me the brochure and booking a test drive.Handing over the car he explained everything for me. I couldn’t wish for better service.
Sally Harris

Dion Robins Gravells Hereford was great in explaining the process of how to use the Kia Niro electric vehicle i purchased from him in Gravells Hereford. Dion spent time explaining the functions of the vehicle. This was brilliant as i have not driven an electric vehicle before. Many thanks Dion you are brilliant! Naheed Sarwar

The process from start to finish was fantastic. Lewis and Ian made it so easy. We will return to the best Kia garage on the planet!

Another faultless dealing with Kia thanks to Rob and Leanne today! We’ve come back to upgrade the car and they have really been amazing with making it happen! It does pay to keep going back to Kia as customer service is key with them to be fair! Thank you all it’s appreciated!

The service I have received from Gravells is sub standard. The staff don't seem to know what one side of the garage is doing. Record keeping is not done, no record of car being to the garage, supposed to have ordered a new dashboard for my Kia been waiting since December 2023 for part.
Car has been back to the garage, mechanic's were supposed to have sorted saying the fuse was the problem sorted. Went to use car still same problem with dashboard no display. What a waste of fuel that's twice now! This has been on going since Dec 4th. I was asked to take the review off, or there could be a problem with the warranty with regard to the car being fixed.

I picked up my new car today and received brilliant service from start to finish. Josh was amazing, professional, knowledgeable and friendly. Always keeping me updated. When picking the car up today, Josh sat with me to explain everything inside the car which was extremely helpful. Very pleased with the experience.

5* service

I recently had the pleasure of purchasing a car from Gravells Kia Swansea, and I couldn't be happier with the experience. From the moment I walked in, I was greeted warmly and felt immediately at ease. The salesperson who assisted me went above and beyond to ensure I found the perfect vehicle.

Their knowledge about the cars was impressive, and their patience as I asked numerous questions never wavered. They took the time to understand my needs and preferences, guiding me through the options with genuine care and expertise. Their professionalism and friendly demeanor made the entire process enjoyable and stress-free.

The entire team at Gravells Kia Swansea is exceptional, providing top-notch customer service and a welcoming atmosphere. The dealership itself is modern and well-organized, making the car-buying experience smooth and efficient.

I am thrilled with my new car and grateful for the outstanding service I received from the team at Gravells Kia Swansea. If you're in the market for a new car, I highly recommend visiting them – you won't be disappointed!

Fantastic customer service from sales & service, Great choice of cars. Can’t wait to see the showroom once it has been completed *****

Great experience with part exchanging my old kia car for a newer model. Josh has been amazing, kept me updated throughout all the paperwork. He even sorted out the tax and insurance for me before I even left. Number one worker thanks Josh