Go Real Travel Bewertungen 

478
TrustScore 5 von 5

4.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Myles and the team at Go Real helped planned a large family trip with people coming and going at different times. We needed transportation for this large group to a small ancestral town and they pro... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I chose Go Real Travel to help with our first experience of traveling to Europe and was not disappointed! The expectation was set high and they met in all areas. We had flawless transitions between t... Mehr ansehen

Bewertet mit 5 von 5 Sternen

From planning the trip to taking the trip, everything was extremely easy. The app made getting around Switzerland easy. Communication with the tour guides and people prior to taking the trip made ever... Mehr ansehen

Bewertet mit 5 von 5 Sternen

This was our second vacation using Go Real Travel - first to Austria, Czech Republic and Poland and this most recent trip to Switzerland. We've had great experiences each time, both during the planni... Mehr ansehen

Unternehmensdetails

  1. Reise-Aggregator

Vom Unternehmen geschrieben

Go Real Travel offers custom European vacations, expertly planned by locals. Independent travelers can create easy, personalized travel itineraries to Europe in seconds and, book comprehensive trips inclusive of hotels, transport and guided tours all in one place. Go Real Travel aims to simplify the process of travel and ensure a stress-free experience from beginning to end, complete with on-trip support and compelling travel guides with useful logistical information to help you travel without barriers.


Kontaktinformationen

4.9

Hervorragend

TrustScore 5 von 5

478 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.9

Alle Bewertungen

(478)

56 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Our trip was a complete success

Our trip was a complete success, which begins with Tom Kirby and how well things were planned out. We traveled to 5 countries and every driver, tour guide, train, and boat were exactly as advertised. We seek comfortable rooms without the need for opulence and Go Real had what we sought. The locations of the hotels worked out well as they were centrally located and we could walk out the front door and be directly in the action.
The only glitch was the need to substitute a bus for a train when the tracks were under repair. We got a bit lost, called the hotline and made the bus to Munich. On the spot assistance was directly available even though it was early morning.
Go Real Travel made our travel a great experience. Drivers, guides, directions, arrangements all worked. We would highly recommend this service.

13. Oktober 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Trip to Berlin, Dresden and Prague

I recently returned from a trip to Germany and the Czech Republic. Go Real Travel booked my hotels and several private tours along the way. I was very happy with the hotels, both their locations and their comfort. The guides for all of my private tours were knowledgeable, easy to understand and open to questions. When I needed to make changes to my trip or when I had questions, the staff at Go Real Travel was available. I was concerned about booking a trip through an online company but because of prior Trust Pilot reviews I decided to go ahead with it. I would definitely book tours with them in the future if they had my destinations available.

13. Oktober 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Travel in Eastern Europe with Go Real Travel

There are so many things to write in this review, it is difficult to know where to start.
Firstly, I think the Go Real Travel website is amazing and the personal support that was also provided to help me make my plans was exceptional. Even though I live in a very different time zone from the Go Real Travel staff, the contact I had in order to make my plans was prompt and reliable.
My holiday was fantastic! Every detail was planned to perfection and every transfer and service was on time. My drivers and the guides for walking tours all spoke good English and were interesting and helpful. The hotels were well placed, very good value and the staff were also very friendly and professional. The instructions provided were very helpful, well presented in a booklet - and I really liked the fact that I had so much flexibility in what I could do. Public transport tickets, maps and the instructions provided made me an instant ‘expert’ in finding my way around new cities.
I travelled on my own, which is a new experience for me, but I loved every second of my holiday. I felt very supported by the process and everyone I had contact with. My thanks to Tom and Rosemary for taking care of every detail.

13. Oktober 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic way to travel

I am writing this review to help people like me who are apprehensive about dealing with an online company. Go Real Europe is completely legitimate. We had a wonderful trip with no problems. The hotels were terrific in great locations. The tours we signed up for were very good. We travelled on our terms but the directions and pre-purchased tickets made it stress free. My only advice is we should have paid more attention in the initial planning as we discovered we only wanted to do about 80% of the itinerary. But we easily found other things to do in their place. Highly recommend this company. We will be using it for our next trip to Europe

12. Oktober 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent trip to Poland and Slovakia

My husband and I just spent 3 weeks In Poland and Slovakia. We wanted a customized trip to do it. And we had the perfect one planned by Myles Rieger at « Go Real Travel ». He looked at every details so that it fits our requests and needs. Our itinerary was well balanced between organized/accompanied tours/activities and free time to visit by ourselves. The 145 pages info document that we received by internet 3 weeks before our trip was a great help!

Drivers for transfers were on time and very cautious. Hotels were well chosen, located very centrally.

Guides were very professional, knowledgeable and pleasant company. We learned a lot about these 2 countries and their people. The guides made us appreciate and love their country. Simona in Bratislava, Anita in Krakow, Arek in Worclaw, Agnieszka and Piotr (Peter) in Warsaw were very generous with their time and the information they gave us was so pertinent...very interesting guided tours. Anita reserved in advance the entrance at Schindler Museum in Krakow so that we avoid waiting in line.

We greatly recommend « Go Real Travel » and we would use them again if we travel where they provide services.

11. Oktober 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

GoReal Europe Exceeded My (High) Expectations!

This company did an absolutely wonderful job planning our trip to Prague, Vienna and Budapest! My husband and I typically plan our own trips, but for this trip we were travelling with a relative that has limited mobility. We had at least one guided tour in each city and the tour included just the four of us, so we could go at whatever pace was comfortable for all involved. All of the guides were SPECTACULAR...personable, professional and very knowledgeable! The hotels were fantastic and in great locations. GoRealEurope's explanations about public transportation made it easy to get around all three of the cities and it was practically impossible to get lost, using their detailed guides. We had some issues with the contracted transportation companies. On our last day (Friday) we did not get to the airport in time and missed our flight home. GoRealEurope sent an employee to the airport to help us with the process of re-booking a flight home (Monday). That left us stranded in Prague for the weekend. GoRealEurope booked hotel rooms for the weekend, at their expense. They offered to reimburse us for meals and sent us a refund to cover the additional airline ticket purchases. WOW...can you get any better customer service than that? I have already been spreading the word to other people and will definitely use them again in the future!

8. Oktober 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

would recommend

Had a good experience using this service. We worked with two travel consultants and the second one, Anna was very responsive to questions/concerns. The trip involved Berlin, Prague Nuremberg and Munich. All was organized very nicely and ran smoothly.The hotels were located quite nicely always close to public transit. The only concern we had was one of the suggested places in Prague had been closed for a year( outdoor beer garden) and we spent at least an hour walking to get there. Also breakfast was not included for all parties in all the places. This seemed to be dependent on who they booked the hotel through. Other than that all was good! Would recommend this travel service.

7. Oktober 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Go Real Travel set up the perfect trip…

Go Real Travel set up the perfect trip for us and provided us with a detailed guide for every day of our trip. The guide provided directions for travel and daily excursions that provided such phrases as "with your back to the cathedral, walk to the right and take the second street to the left". We could not get lost. They also responded quickly to email questions and made immediate changes to our itinerary as requested. For example, just days before our trip, we decided that would like to see Vatican City in Rome, and within a few hours, Anna sent us an updated itinerary with those changes. We highly recommend Go Real Travel.

7. Oktober 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Highly recommend

We would recommend this group 100%. Every one of our hotels was centrally located, as requested; and came with breakfast as requested. We are older and cannot keep up with most tour groups. Using gorealtravel.com allowed us to have a private half day walking tour in each location we visited. The guides were all outstanding, personable and knowledgeable. They accommodated our needs and walked at a pace we could keep up with. Most enjoyable. Our package included tickets for all the public transportation systems in each city and we had leftover tickets from each city. We also had private transport from each airport or train station to our hotel with return included. All the drivers were outstanding and helpful. Additionally, the company booked first class train tickets for us between two different cities and that was a fun way to travel. They booked every venue we requested and told us when it would be cheaper for us to book our tickets.
We saved money using this company; but, more importantly, we were able to enjoy our trip and the venues we visited without being rushed.
We did have one minor problem connecting with our driver at the Vienna train station so I called the emergency number gorealtravel.com had provided. My call was answered immediately and we were connected with our driver within 5 minutes. It was really nice to find out the help was there as promised.

4. Oktober 2019
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Be very wary!

I would give this 0 stars if I could. DO NOT waste your money with this group. They do not listen to what your requests are. They do not let you know your costs, its all in a lump sum. It is always bait and switch, and then tell you “it’s too late it’s already booked”. Thinking I am getting a 5 star hotel, then switched to another hotel, no where near the original hotel location where I was expecting to be and then get into a 2 star hotel. This happened in 2 cities. Then being way over charged for the 2 star hotel because they charge the 5 star price with no reimbursement. The private tours that you pay for are charged at private rate but then you are with 50 other people.
Be very wary, you would be better off doing this all on your own. You also have to manage trips because the times on your agenda change the day before you are scheduled to go so if you plan anything else then you are screwed.

4. Oktober 2019
Bewertung ohne vorherige Einladung
Go Real Travel-Logo

Antwort von Go Real Travel

Hello KJ,

Thank you for your feedback. We are very sorry to hear that you were not fully satisfied with your trip. Even when our clients have a rare negative experience we always appreciate their thoughts and honesty, so thank you for taking the time to write your review.

With regards to the price of the trip, our billing is listed in total on the page of our website - as we sell package itineraries we are unable to indicate certain specific costs without violating contracts we have with our partners.

We tried our hardest to accommodate your needs and make your travel experience a great one, but certainly we should have done a better job recommending hotels, as we did not recommend hotels that you were happy with. We would just like to note that your hotel in Paris was indeed a 5 star hotel, with a 4.5 star rating on Tripadvisor, but again we understand that it did not meet your expectations, for which we apologize. Our operations team did contact the hotel to investigate the issues you faced during your stay in Paris and they had informed us that you were not charged directly for the stay and that it had been paid by Go Real Travel. The additional cost you were billed for was the city tax, which most cities charge. We would also like to point out that your itinerary notes that a small additional tax may be billed to you upon your arrival at some of your hotels.

In regards to your hotel in Krakow, please accept our apologies for the double booking that was made during your stay. However, we did confirm with the hotel that this was a system error and you had not been charged for the extra rooms in your package price. The hotel was also 5 star, with a 4.5 star rating on Tripadvisor.

We’d also like to apologize for the Neuschwanstein tour in Munich. We were in contact with your private tour guide and he had to go away for a family emergency, however, we informed you before you embarked on the tour that this would be the case and tried to reschedule the tour for another date. I understand that you were frustrated with not having a private guide but we still wanted you to experience Neuschwanstein, thus we booked the alternate tour as you were not able to change your dates. We apologize that we did not book you the 4 additional people that you had requested for this tour. While we did reimburse you for the cost, this should not have happened and we are truly sorry for the inconvenience and stress caused by this.

The issues you faced are rare and we are were very sad to hear that you were disappointed with our services overall, as we always strove to address your concerns in a timely and professional manner.

Thank you for traveling with us and for your feedback. We will take it into consideration as we continually work on improving our services.

Bewertet mit 5 von 5 Sternen

we enjoyed a 2 week trip to europe that…

we enjoyed a 2 week trip to europe that included the cities of prague, vienna, and budapest. we don’t like to travel on a tour because there isn’t a lot of flexibility. i decided to hook up with go real travel. we could design our trip according to how many days we wanted to spend in each city. we were given a list of hotels for each city. they were very good. we chose each one according to our preferences. we upgraded to first class train tickets. they made all the arrangements. gave us more than enough transportation tickets for each city. we were also given a print out of every city’s things to do with detailed directions. it was easy for us to flip flop some excursions to other days or times. they provided personal tour guides for each city that were very knowledgable and a pleasure to spend time with. all in all it was a wonderful trip and we were glad that we chose go real travel. myles rieger was my main contact throughout the process. he provided the best customer service. joan mawby, cleveland, ohio

1. Oktober 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fabulous trip to Italy

My husband and I had a fabulous trip to Naples, Sorrento and Venice
GRE guides were amazing. Prompt, knowledgable, friendly, fun to be with..Our driver was on time and very nice in Naples. Our hotel rooms were awesome in every city. The hotel locations are strategically located to aid you in maneuvering through the cities...I suggest booking only superior rooms..we had a major glitch in Venice but Grace immediately solved our reservation issues and we ended up having a wonderful time there. The attention to detail with instructions was amazing. Very helpful as we journeyed through many cities. We will definitely use GRE again..

1. Oktober 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Everything top notch

The trip was better than we anticipated! The tour guides and drivers were wonderful and knew just how to navigate us so we avoided crowds. The hotels were very nice and well situated! Everything seemed to run like clockwork, yet the trip was flexible and relaxed. When we got home, my husband was ready for the next trip with Go Real Travel! Thank you for making this Anniversary celebration perfectly memorable!

30. September 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Four Satisfied Travellers

My husband, myself and two close girlfriends of mine just completed our second trip to Europe with GoRealTravel - moving slightly more east to take in Croatia (Dubrovnik and Split), Hungary (Budapest), Poland (Krakow and Warsaw) and then a swing back to Amsterdam.
Everything planned for us in terms of travel, pickups, guided walks and hotels was excellent, as it was on our previous trip.
The information about, and suggestions of, places to visit and things to do and see was also excellent and really helpful in terms of routes and transport.
All our accommodation was great. One place even had a lovely swimming pool to use, another a spa, pool and sauna we could access. If a hotel wasn't in the immediate downtown or old city area, it was on an easily accessible public transport route with clear instructions for train or bus use plus, in 3 cities, the actual tickets needed. It was in fact nice sometimes to leave the 'touristy' main areas and escape back to our peaceful hotel after a crowded day.
Everything ran like clockwork in terms of what had been organised by GRT for us. It really is the perfect way of travelling in a mostly independent way but with all the hassle of booking accommodation and travel, tours etc taken away. We look forward to our next trip with the company.
Louellen

28. September 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Go Real Travel really enhanced my…

Go Real Travel really enhanced my traveling experience.

I traveled through Budapest, Vienna and Prague and Go Real arranged everything so that it was painless from my end.

The information they provide is very detailed, it tells you exactly how to navigate the European rail system, for example, and helps you figure out how to customize your trip to get the most out of your time abroad.

I personally prefer not to do guided tours so I can go at my own pace and focus on what interests me. With the support and assistance Go Real provides, I felt confident traveling on my own.

However, if I had wanted to do guided tours, I could have - the company can hook you up with vetted locals, and there is a lot of flexibility. I would imagine if someone wanted a completely guided experience, they would be taken care of as well.

The representatives of Go Real that I dealt with were all very professional and courteous and quick to offer me solutions whenever I had a request or an issue.

The driver they arranged for us from Vienna to the Czech Republic provided us with much of the history of the areas he took us through.

In each city we were provided with detailed maps and descriptions of interesting sights. We always had a phone number we could call for help. Also, Go Real was able to get us train tickets, bus passes, etc., up front, which saved us hassle, and in some cases also saved us money as Go Real was able to get discounted fares.

Having Go Real involved made it easier and more fun to travel in Europe. I would definitely recommend Go Real to friends.

26. September 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Avoid the tour group but get professional help!

My husband and I have taken three European trips with GoReal Travel. Each time, we have been extremely happy with the service they provide. They have consistently provided us with great hotels, wonderful private guides (as needed), and friendly, reliable drivers. Of course, they also make travel arrangements for trains and buses, as needed. To top it off, they supply us with a very detailed itinerary, so it’s easy to find that train station, museum, beach or monument! After years of planning our vacations on my own, I feel that GoReal is the perfect mix of avoiding tours yet getting professional help.

23. September 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I was travelling for the first time as a 'solo traveler'.

I was travelling for the first time as a 'solo traveler' and was impressed with the setting up and handling of my trip. My trip did not start off very well, but to no fault of Go Real Europe, my airline at first delayed the flight three times before cancelling it altogether. I just stayed in touch with my agent and Myles and Paul made sure that my driver was there to pick me up twelve hours later. The rest of trip went wonderful. My guides were all knowledgeable and made me feel like two friends were out for a stroll. I also enjoyed the fact that the guided trips were all one on one. The hotels were all close to the train stations and old town cities I was interested in seeing. Any questions I had, were quickly answered. Very good trip and will definitely recommend.

19. September 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Completely Satisfied

Excellent customer service (Justin always replied to me quickly, even after our trip was over), exceptionally detailed itinerary (step by step directions to every where). We would definitely recommend this company to family & friends and use them again.

18. September 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The trip was fantastic

The trip was fantastic. The hotels were great, the tour guides were knowledgeable and helpful and the trip was well organized with the pickups and drop-offs from airport to hotel etc. A few minor items such as taxi coming at 5 in the morning instead of 5 in the evening and mistyping of train numbers on the typed itinerary versus the ticket and I wasn't able to get any email response on the trip but whenever I made phone calls to the company then I did get call backs.

13. September 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Our Trip with Go Real Europe was exceptional from start to finish

Our Trip with Go Real Europe was exceptional from start to finish. I received great advice and booking help from my trip adviser. Every hotel and tour guide was wonderful. The detailed trip instructions were tremendously helpful and made navigating each destination easy. I've already started booking our next trip with them!

8. September 2019
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr