Useless customer service. Booking website tells you if you can't find a slot online to call this number for help - they are using the exact same calendar and will not find any slots that aren't showin... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Our annual boiler service had been arranged, the night before we got a message the service would be in the morning, in the morning the engineer phoned to say he was on his way, the engineer "#538"... Mehr ansehen
Unternehmen hat geantwortet
Had a fault with my boiler which was under warranty. Called the help desk. They had an engineer out next morning at no cost, replaced the parts and had everything back up and running in under an hour.... Mehr ansehen
Unternehmen hat geantwortet
First time having to call out Glow worm & service was excellent from initial phone call to fitting of parts. Lady on phone was very efficient & explained process well. Brent engineer 620 did fantastic... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Glow-worm
Vom Unternehmen geschrieben

- Efficient Central Heating and Hot Water
- When it comes to your home central heating system we all know that being able to rely on your boiler, cutting your fuel bills and using less energy are all high up on everyone’s wish list. This is why we aim to create innovative and dependable boilers which can help you to use fuel efficiently to provide reliable home central heating and to lower your carbon footprint, looking after both the environment and your pocket.
- History
- Glow-worm is a foundation of the UK energy industry, having originally begun producing boilers back in 1934 at the Derwent Foundry in Derbyshire. For the past 80 years, our entire drive has been focused towards offering you, our customers, reliable and highly efficient products. It’s this drive which has led us right to the top as one of the leading heating manufacturers in the UK.
- Products
- We pride ourselves in offering exceptional and durable energy solutions, manufacturing all our boilers at our state of the art production facilities in Belper, Derbyshire. Our revered range of products includes domestic gas boilers, such as combi, system and heat only options.
Kontaktinformationen
Nottingham Road, DE56 1JT, Belper, Vereinigtes Königreich
- glow-worm.co.uk
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Das haben sich andere Leute angesehen
Good experience and friendly engineer
Good experience and friendly engineer, all work done perfectly, I am very happy.

Antwort von Glow-worm
New boiler
This is new boiler and so far been pleased with it ,just hope it lives up to our expectations time will tell

Antwort von Glow-worm

Antwort von Glow-worm
When I booked an appointment to have my…
When I booked an appointment to have my glowworm boiler fixed, I was asked my name address and phone number.
I waited in all day, eventually calling them at 540pm to ask if the engineer was still coming. I was told that the engineer had gone to a different address and didn't have my mobile number! When I registered my boiler all the correct information was given then! So why didn't he call the office! This is my first time using this service and these boilers. I certainly would not recommend the after care ! No thought for correctly checking my information or contacting me so I don't waste a whole day !

Antwort von Glow-worm

Antwort von Glow-worm
The man who fitted the boiler was very…
The man who fitted the boiler was very nice and done his job very well

Antwort von Glow-worm
We were recommended this boiler by our fitter what a good choice
We were recommended this boiler by our specialist who was fitting it for us, he said this was the best boiler for us as the right size for our needs and would fit well in the place we had to put it.

Antwort von Glow-worm
Delighted with Installation of Glow-worm boiler
My boiler of 35 yrs was replaced recently. Although it had been well worth its cost, I was absolutely delighted to find how much easier and quickly responsive the replacement Glow-worm boiler has proved to be. The handheld control that can be used anywhere in my house is another plus. Also very pleased by removal of the now unnecessary tanks etc. Finally, have been told the new boiler will be cheaper to run than the old. All round good result.

Antwort von Glow-worm
Ticks all our boxes
We had a conventional boiler replaced by a glow worm combi. The boiler was fitted in the same place using the flue hole that already existed. The pipework was adjusted by the engineers with minimal fuss and all tanks removed. I've had a combi before and had forgotten how quiet, efficient and ease of use was. The glow worm is brilliant and can be controlled with a salus thermostatic display which has a very easy app so heating can be adjusted remotely. We are not technically minded but this boiler ticks all our boxes!

Antwort von Glow-worm
It’s a ok boiler and does the job it’s…
It’s a ok boiler and does the job it’s meant to do give us plenty of hot water A very good guarantee of 10 years

Antwort von Glow-worm
Gas Safety Failure by Recommended Glow worm install
Relative is replacing an 8 year old Vaillant / Glow worm boiler. She recently moved into the property. Originally we tried calling Vaillant but there helpline is useless as they don't answer. New boiler is being fitted and engineer says one of the issues (poor ignition, stability and lack of heat) relates to original installation (by Glow worm recommended installers) as gas pressure is not sufficient and a wider gas pipe should have been added. This may have reduced life of the boiler. not only do Vaiillant (Glow worm engineers) not answer their helpline, they don't seem to be able to install their boilers properly or safely.
I contacted the previous property owner about the gas pipe issue and she said she had called out VAILLANT ENGINEERS in the guarantee period and they never siad anything about the gas pipe disaster.
I have never come across a Glow worm boiler before, clearly a BTEC / Mickey Mouse boiler as seems completely useless, given up ghost and only 8 years old. Pre-check before new install took place was today and our gas engineer re-iterated the poor previous install.

Antwort von Glow-worm
Really pleased with our glow worm…
Really pleased with our glow worm boiler we had one years ago &was really pleased with it then

Antwort von Glow-worm
New boiler
New boiler and flue fitted with no fuss, no mess and the guys doing it very helpful and happy to answer any questions l had. The boiler is easy to operate and practically noise free. Very happy customer indeed!

Antwort von Glow-worm

Antwort von Glow-worm
Boiler Replacement Service
We used the boiler replacement service, where Glow Worm contact 3 installers in the local area. All 3 got in touch with us in a timely manner and we chose one who carried out the work.

Antwort von Glow-worm
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