Glisshop Bewertungen 

Great service and great contact. Great products at amazing prices

Excellent all round. Customer service very responsive and quality is great

Madshus Endurace skate. Great skis at a good price in the sale. Great service and prompt delivery with Evri that run an efficient service with good communication.

The customer service is very friendly and quick and helped me well, thank you!

Great, early delivery.

Delivered in a week to Finland. Delivery was fast, it just took three days to send the order.

I just had to write a review because I have never experienced just incredible customer service that went above and beyond what could be expected.
I had ordered an item for my son - in the wrong size. Entirely my mistake. Nothing wrong with the product.
I telephoned to see if I could exchange it for the correct size - fearing that I probably wouldn’t and worrying about having to fund a new item.
Not only was the refund process explained in the kindest and most patient way - I was sent a follow up email explaining the process step by step. This proved to be perfect and took me through so easily. The lady I spoke to was called Joanna. Such a star! I am of mature years and have had a stroke so don’t always process as quickly as I once did. Joanna’s calm and considerate manner made the whole process a pleasure. Who knew a customer services call could ever be a pleasant experience.
Thank you so much

Great product . Fast and efficient delivery. Really pleased with my order . Would highly recommend.

Delivered on time. The skis were packaged well and just how advertised. Evri Delivered them on the day specified, happy with the purchase.

Goods arrived in time and were of high quality.

I actually never received the skis I ordered, but Glisshop were not the problem, Evri are. Glisshop dispatched my order within the week, with Christmas in the middle, which was excellent considering the time of year. Unfortunately Evri are the only delivery option to the UK, and it was their job to get the skis to me. On New Years Eve I got an update from Evri saying they were at the local depot, but an issue meant they couldn't be delivered, but would be on the next working day. That was the last update I got, and after a couple of weeks of being fobbed off by Evri's various chat bots I contacted Glisshop to chase the delivery. Glisshop were very responsive on the email, which was much appreciated, and after another week of no tracking updates from Evri they admitted to Glisshop that the skis were lost. At this point Glisshop offered me a replacement order, or full refund. Within a few working days I was fully refunded, with good email communication from Glisshop staff. So in short, Glisshop are good, with great pricing, but do not order from them if your ski holiday is in the next few weeks because even if Evri don't lose your parcel it can take a couple of weeks to arrive from France, but it's worth it for the savings on offer.

Not yet - as haven’t received the boots and no emails from Evri to even say they have received them??!!

Good communication, prompt delivery

Item never arrived

Excellent service, price and delivery

0/5, I've not received an update on my order since the day I ordered 2 weeks ago. The courier status has been stuck at "received parcel info but awaiting your package" for 2 weeks. I've even completed the contact the contact form asking for an update but had to reply. Avoid at all costs

Not going for a quick sales but really good advice and explaining. Good shipment. Really a buy with a good feeling.

Awful service
Ordered a pair of sunglasses on 17/12/2024 and I am still yet to receive anything in regards to delivery! I received order confirmation and nothing else. I have reached out two the company twice by email and am still yet to even receive a response!
Now I understand it is the holiday period but the service provided as been very unsatisfactory and disappointing to say the least and therefore I would not recommend using this company.

Paid extra to have package to be delivered to my home.

-- Received an email indicating that if I am not home at the time they try to deliver package it will be sent back to France and I will have to pay extra fees.
-- There were 0 attempts to deliver it to my place and instead package was delivered to a pickup location that is closed for the holidays.

Comments regarding response: I just checked my invoice and I did pay extra for delivery to the house. The response is dishonest.