Gino My Restaurant Bewertungen 

Last night had been booked weeks in advance with our family looking forward to a good night. It was an important night for us. We were placed under an air conditioner which ran along the varying heights of tables placed as a setting for us (I got one of the small tables), making it impossible to hear what was being said and with coats being required to be put on during the cold settings and taken off during the hot settings. It was as though we wasn't expected, being put in front of double doors to the outside. I ordered a lasagne. Simple, straight forward course which was served cold and clearly reheated from a previous sitting. No complaints were made as this was a special night booked and paid for by somebody else. Tonight was my first night at Gino's and it will be my last. Gino's (Leeds 15) should be ashamed of the quality of service it provided and if Gino's feel that, despite what I have given as feedback, we should have complained last night, please feel free to say so and I shall call in next Saturday night and Saturday nights thereafter to make public the quality (or lack of) provided.

Paid £198 deposit for 2 persons for a special night for my daughters birthday. The night was supposed to start at 6.30 and end at 9.30 ish with a four course meal. At 9.30 we still hadn't had our main course!
the whole night appeared to be a presentation for an artist that I can only assume was presenting a portrait to Gino and overtook the evening. I was even told to go to my seat when I stood up to take a picture. I raised a complaint about the whole night and i am still waiting for contact to explain . It was the 1st time i had eaten in one of his restraunts and definitely the last.
Can i just also add that i was billed at the end of the night a further £48 for an orange juice and two glasses of wine and a service charge. Apauling service

Always go to ginos for a nice meal. Good food and service every time!

I go all the time for lunch, dinner and drinks. Highly recommended and I've never had bad service or a bad meal. It is always very friendly and fabulous food. They have the best choice of Prosecco anywhere! I definitely recommend it! The "shared" space for toilets takes a bit of getting used to at first ... but once you've been once and figured out which are for boys and which for girls its great :) On a sunny day you can even sit outside and play ping pong. Recommended the duck, the chicken, the arrancini, meatballs, stuffed courgette flowers, Fantastico meat platter. Its all great and the decor is wonderful :)

Recently visited Gino's in manchester and was very dissapointed. Went for the Crispy Chicken with Pesto. The chicken was overcooked, greasy and not very crispy and ended up leaving over half of the meal. Partner not happy as was her treat. Come on Gino you can do better than this

Gino's My Restaurant Leeds...Arrived a little early to our pre-booked slot and found that our table was actually available. Unfortunately where we were sat was a bit claustrophobic for us but the staff were incredibly attentive and moved us, which we were very grateful for....as it was a Saturday! We were made to feel welcome and had a superb meal. The "Fantastico" sharing platter to start was A-mazing and very filling. Our main:- Fillet Steak medallions and the Artichoke Parmigiana were delicious. Thank you to Gabriella who looked after us and to the rest of the team who made our evening very special. Gino....keep on doing what you are doing, you should be very proud of your team at Park Row! Grazie mille!!

Just had our First experience in one of Gino`s restaurants in Leeds. What a great place for a meal with friends. We went in on the off chance and lucky for us they had a table for four free. Staff were so good here, helpful and very on the ball with service. sat down ordered the Lobster Linguine and the seafood Linguini and to wash it a down a bottle of Bubbly. Drinks order taken and then food order taken. Starters came out quickly and it was so good. The whole experience was simply great. Real Italian food inspired and cooked by Italian chefs. Well done Gino and all your team, we will be going again and the bill put a smile on my face, Not overpriced in any way.

Following my review of Gino D’Acampo ‘My Restaurant’ in Liverpool. Having heard nothing from Shield (their 3rd party food hygiene company) in response to this issue, I called Shield direct. They informed me that despite the serious nature of this issue, the restaurant failed to contact them for eight days!
It is Shield’s procedure to google an address prior to writing, the restaurant had one letter wrong in our address so instead of calling us to clarify, they took a week to contact the restaurant and point this out....Over two weeks on, I have yet to hear anything from either the restaurant or Shield. In total disgust I messaged Gino D’Acampo via Facebook. He sent a direct message via Messenger asking for more information and a promise to keep in touch with updates. Having heard nothing for two days, I went to message again only to find our communication deleted and my contact blocked....? Today I have called the restaurant to speak to the manager Peter. I was told he was busy but would call me back in ten minutes. He has failed to do so. I am nothing short of staggered by the way we have been treated... We have at no point even asked for a contribution towards the additional night we had to stay in our hotel due to illness, all we wanted was for this matter to be taken seriously and to be shown respect and courtesy from the company and it’s representatives. For anyone considering eating in one of Gino’s restaurants, please consider an alternative where, if you are unfortunate enough to have such an experience, you will not be treated in this appalling way. Gino, I ask how you would feel if you were treated this way? Not good enough and a total disgrace....

My husband, his daughters Lucy and Lydia and I visited this restaurant on Sunday 7th April. We arrived at 5.45 and ate at 6.30. My husband, Lydia and I had a starter, Lucy did not and being in training for the London Marathon, refrained from drinking any alcohol.
For her main course she ordered Linguine with Seafood. Upon finishing she said she hadn't enjoyed it much and noted that it tasted 'slimey'...Pretty quickly she started to feel unwell. We left the restaurant and decided to head straight back to our hotel as by this time Lucy was feeling sick. Within 40 minutes of leaving the restaurant, she was vomiting. We got her to her room where she continued suffer from sickness and diarrhoea throughout the night.
At 8.45 the following morning my husband called the restaurant to state what had happened, he was told that such matters are taken very seriously, protocol would be followed and we would be contacted later that day. By 6pm we had heard nothing, so with Lucy still ill, we visited the restaurant again. We asked to speak to the manager, Peter, some basic details were taken and again were told that we would be contacted.
The following day, Lucy was still too ill to travel so we booked another night in the hotel.
On 11th, having heard nothing in response to this matter, my husband called the restaurant, on this occasion Peter was 'unable' to come to the phone. A member of staff called Sophie stated that a company called 'Sheild' dealt with such issues and it was 'their' fault, not the restaurants, that no one had been in contact...She 'promised' that we would hear from them by 17th. On 17th Sophie called and said it would be another 2 days before Sheild would be in touch but assured us that the matter was being taken seriously.
On 19th having heard nothing, I emailed Gino's PR company KIN Partners listing all the information above. I asked them to call or email me as a matter of urgency, to date, no response.
Yesterday morning 23rd, still having heard nothing, my husband sent Gino D'Acampo a direct message via Instagram stating how serious this matter was both in terms of the food poisoning and the companies' failure to take the matter seriously.... So far no response...
Also to date (24th) we have heard nothing further either from the restaurant or from Sheild.
We would not usually publish such a damming review, but taking into account that we have tried repeatedly over the last 17 days to deal direct with this company and its representatives and have been ignored, we made the decision to expose these significant failures in the hope they might in future treat their customers with such serious issues with less contempt and more respect.

From Gino D'Acampo we expected better.....