Ginger Energy Bewertungen 

Marwaan Suufi provided excellent customer service over the past few days. Very helpful and professional.

Following almost a year long of wrangling backwards and forwards with a major well know energy company. With the assistance of Leminh Tran and her team at Ginger Energy we were finally able to resolve the outstanding issues on billing. Leminh and her team responded to all of our concerns and played a key part in resolving the issues with the supplier.

Massive thank you to Mars for being so patient and informative whilst helping me set up my account. He put me at ease by addressing all my questions and made all complex processes very simple and smooth unlike other suppliers I’ve previously dealt with

La Chere Barrow dealt with my problem
and my queries promptly and courteously. She was outstandingly helpful and efficient. Ginger should be proud of her. A example of a first rate employee.

All of our questions were answered quick and thoroughly. The person we spoke to was kind and helpful and explained everything perfectly.

Kia Gates responded so quickly to my request that I had to do a double take! I don't think I have ever received such a prompt and helpful reply to an email. Kia was super efficient, courteous and got the job done. If only all customer service personnel were like that!

the customer service agent provided a clear and prompt response to my question.

Kia has been very professional … very knowledgeable … very thorough … very efficient … and very helpful

Special thanks to La Chere Barrow who assisted me with my issue. She was friendly and gave me all the advice that was necessary for me in a professional way. Keep it up!

Adam at Ginger Energy was very helpful and answered all my questions. I felt all my queries had been dealt with.

La Chere Barrow answered what I needed to know swiftly and gave me reassurance with the switch in energy provider.

it was a normal day i just licked my cats balls clean and i got on your website and then caesoh jumped out of my screen and licked me clean i give this exsperience a 1 out of 10

I haven't received any correspondence from Ginger Energy since I moved into my property 3 years ago. In fact, I didn't even know they existed! It seems that all previous bills were sent to my old rental address which the management agency, should have, but failed, to update (despite multiple requests).

I have just received a hand delivered letter to tell me that my heating supply is being turned off due to me not paying my bills I am shocked that this has happened.

No effort has been made to try and get in touch any other way, even though I know the managing agent they work with holds these details.

Avoid at all costs!

As a business owner/manager, Ginger is a joy to work with as they remove all the hassle of ensuring your electricity provider’s giving you the best possible deal.

Ginger Energy has truly outdone themselves, and I must say, their unique approach to customer "care" deserves an award – if only there were accolades for turning bill payment into a game of memory and guesswork.

My adventure with Ginger Energy began with a throwback to the simpler times of July, when I paid my bill with the innocence of someone who thought transactions ended when the money left their account. But no, Ginger Energy, in their infinite wisdom, decided to revive the matter in October. Imagine my sheer joy at being asked to pay again, with the added excitement of a debt collection thriller twist. It's the kind of double-billing fun you don't often get to experience.

When I tried to resolve the issue, I had the pleasure of dealing with Chris from Utilidebt – a true maestro of customer service. He performed a spectacular piece entitled "Ignoring the Customer's Logic," making me almost nostalgic for the bygone days when companies used to send bills or notifications. Chris's talent for overlooking the fact that I received no such notification about the change in billing was simply breathtaking. Not many can carry the tune of threat and intimidation with such panache, promising to cut off my energy and grace my account with a £100 fine, in addition to the £60.2 encore performance fee.

In the end, under the spell of Ginger Energy's unique brand of intimidation, I found myself paying the £60.2 "just for funsies" fee to keep the lights on – because who doesn't enjoy a bit of unplanned generosity?

Let's give a slow clap for Ginger Energy, who has managed to transform mundane bill paying into a most thrilling high-stakes drama, complete with plot twists and unforgettable characters. I'm on the edge of my seat wondering what they'll think of next – but I'm hoping it doesn't involve a sequel.

This business has ripped me off on my energy, on the reviews below they blame the agent Centrick, which is complete rubbish, as centrick confirmed to me that Ginger manage the energy for centrick!

If I could leave 0 stars I would, they are extortionists

I have had to move out as the price they were charging was complete guesswork, their portal is horrendous and I am now in another apartment through another agent, who uses another provider and it is simple, easy to use and they are actually friendly!

I’ve had to move out of my flat which is owned by E&J in Worcester because ginger have charged me 4 times the annual cost of the energy price cap amount of electricity!! I’ve spoken with EDF who finally confirmed that Ginger have inflated my prices so much they thought I was lying!

Someone here is taking massive commission and they are in bed with Centrick. Ofgem are aware of there operation and are actively INVESTIGATING

On behalf of Moseley Golf Club, Kings Heath, Birmingham (Nick Freeman Chair of House)

I would like to offer my Thanks to Ginger for their outstanding service levels.

After being broached by numerous Company's all making promises of varying service levels and pricing, we elected to use Gingers Services, and have not been disappointed.

We've found their friendly, professional and knowledge of the market place invalubale in managing our Utilities.

On behalf of Moseley Golf Club, I would highly recommend their serices.

Ginger energy have taken over my billing for tenants, and sorted a great supplier rate, extremely knowledgeable and friendly staff, wish I had been recommended to them years ago.

I recently requested my electricity and water usage from GingerEnergy. Within 2 working days, they sent me a few descriptions and graph regarding my water & electricity usage. I was incredibly happy with the outcome as it showed me everything that I need and outlined explanations for each graph. This is important for me to know as I thought I was using a lot more electricity and water than before but it was just a change in price.
Overall, great customer service and structured, simple analysis given. In future reference, if they could have given me information on other metrics, it would be good. But I was still very happy as I got the expected outcome for what I asked for.