Changed my mind about this company. I initially found it extremely stressful to get the correct documentation. I don’t think people are knowledgeable enough about these things and we have busy lives.... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Changed my mind about this company. I initially found it extremely stressful to get the correct documentation. I don’t think people are knowledgeable enough about these things and we have busy lives.... Mehr ansehen
Unternehmen hat geantwortet
Lauren was our “ shining Angel’! I’m a complete techniphobic… realising something was very wrong.. Lauren phoned me & got our insurance documents e-mailed & is posting the originals.. A very BIG THANK... Mehr ansehen
Unternehmen hat geantwortet
The worst experience i have had other than the fact of paying a beginning drivers fare due to moving from non eu country. Read the fine print i bought comprehensive voverage but doesn't cover towin... Mehr ansehen
Unternehmen hat geantwortet
Found this company for my daughter. Paid an intial fee of over 1800 pounds. Signed a DD form and was told she insured by AXA. Only to find out that AXA had no record of the insurance. I became su... Mehr ansehen
Unternehmen hat geantwortet
Its' time to GetSetGo!! A fresh approach to insurance With no branches and few overheads, we can cut to the chase and give you a great deal on your insurance. You can arrange your insurance policy online right away, without having to wait to speak to anyone.
Vom Unternehmen geschrieben

Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Changed my mind about this company. I initially found it extremely stressful to get the correct documentation. I don’t think people are knowledgeable enough about these things and we have busy lives. It was an extremely stressful week as the documents kept not being accepted. The email with red words stating 7 days or cancellation were very worrying. Susanna phoned me and got it sorted today finally and I’m delighted it’s all sorted. Just waiting on the v5c form. Thank you so much Susanna. If someone had done this on day 1 I would have given 5 stars but I couldn’t possibly after the stress I went through this past week. I will never understand why car insurance has to be so complicated or expensive!

Antwort von GetSetGo Insurance (Northern Ireland)

Antwort von GetSetGo Insurance (Northern Ireland)
Cancelled my car insurance as got a cheaper quote recieved cancellation from lets get go 4 weeks.ago still no refund yet

Antwort von GetSetGo Insurance (Northern Ireland)
Found this company for my daughter.
Paid an intial fee of over 1800 pounds. Signed a DD form and was told she insured by AXA. Only to find out that AXA had no record of the insurance. I became suspious when the delivery for the black box didnt arrive. They kept sending emails saying policy was at risk due to black box not being delivered ( which is the companies job to do). Thankfully my daughter didnt drive her vechile as she no black box. Absoutle conn and you cannot get into touch with anyone for a refund!!!!

Antwort von GetSetGo Insurance (Northern Ireland)
If I could give the a 0 star I would. Got the insurance paid the deposit then got email after email asking for documentation. They got all the information they requested then come back to me saying my no claims on a van didn’t count as named drivers experience. They then proceeded to try charge me another £1800 on top of what I was paying them being bringing my insurance to over £3000. Not only that when you do cancel you have to wait 45 days for your refund. The company is joke and just scam people to get their deposit then hit you with charges while providing the bare minimum. When 26% of their reviews are 1 stars it should be indicator to stay clear. Would not advise anyone to go with company ever.

Antwort von GetSetGo Insurance (Northern Ireland)
If I could leave 0 stars I would , stay away from this company , I was dissatisfied with my policy , paid 370 to start it , my car wasn’t insured and axa had no recollection of me at all , I found it extremely difficult to find someone to help me cancel my policy , they will return to me £300 and here’s the best part , in 45 days time !!! Absolutely unacceptable ! Stay clear of these con artists

Antwort von GetSetGo Insurance (Northern Ireland)
cheapest car insurance i could find for my young driver. also very helpful staff and easy to access portal

Antwort von GetSetGo Insurance (Northern Ireland)
I needed to change my address which is completely fine but £336.04 for an address change which is only down the road.
I paid it all fine and I get an email to say upload the old certificate of motor insurance within 14 days or my insurance will be cancelled.
As my insurance company you should already have access to my old certificate.
I have checked all correspondence and have proof that my old one for the year 2025-26 was not even emailed to me nor was it sent out.
Last year I had the same problem and I got charged the guts of £500 because one of my documents didn’t meet the criteria and my insurance policy was cancelled so to start this up I had to wait a few weeks then pay the £500 odd.
I am sick of feeling like this is a way to get more money from me!
Not to mention no number to contact them on only a portal which is available Monday to Friday 9-5 they should be having a bit more guidance or maybe an emergency team that work out of office hours to help their customers.
I have emailed and will not be letting this go until it’s been sorted!
Uploaded the old certificate that I recieved but I’m sure I’ll not be too long getting told it was wrong to provide the other one which I don’t even have and didn’t get!!!
Infuriating to deal with in times like these.

Antwort von GetSetGo Insurance (Northern Ireland)
By far the worst customer service I have ever received. Whilst I was insured by this company, I had to do all of the work. Following this i realised I had a years no claims to use, and when the company learned of this, they tried to then charge me an extra 600 pounds on top of my existing quote?? No claims should reduce the cost right?? Not with this company. This company is an utter joke. I paid then 370 off pounds in total, to then be informed when I cancelled that I was only entitled to 101 back and that the remaining minus the cancellation charge had gone to someone's commission, when I did all the work...outrageous, I could never ever express my disgusting I want my 234 after cancellation fee of 40 and the monthly cost. Apparently I have to wait 45 days for the 101 they did offer me, a refund as standard takes 3 to 5 working days. Quick enough to take your money but not to pay it back. Never ever use this company

Antwort von GetSetGo Insurance (Northern Ireland)
Insurance price has increased again though we have no claims and increased our no claims bonus.

Antwort von GetSetGo Insurance (Northern Ireland)
Straightforward to renew, and was contacted beforehand by phone. Still good value. Only downside was that the "optional" £1 donation to Action Cancer was not obvious, as it was way down below the oayment button. I initially thought it was a credit card charge.

Antwort von GetSetGo Insurance (Northern Ireland)

Antwort von GetSetGo Insurance (Northern Ireland)
Well insurance has gone up!! Got quotes from other companies, phoned Get Set Go, although they couldn't match quote, they did give a new quote 😉 which I went with as they are a great company to be with and they make sure you get the right cover for your needs.

Antwort von GetSetGo Insurance (Northern Ireland)
Chatted with them via the online chat feature and got renewal insurance reduced by a further £50

Antwort von GetSetGo Insurance (Northern Ireland)
I rate this company very low and any company that punishes the poor/needy for not being able to buy their insurance outright by charging an extra 400/500 quid for the year. Disgusting, No matter how easy it was to do.

Antwort von GetSetGo Insurance (Northern Ireland)

Antwort von GetSetGo Insurance (Northern Ireland)
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