GEICO Bewertungen 

I chose to trust them because I saw a million ads on TV for them. the process to sign up with them was pretty easy. when my car got stuck in the road, they handled it and paid most of the money. Thank you!

Their roadside assistance is non-existent. Last summer I asked if I had roadside service on my motorcycle and they verified yes I do so I let me AAA Premier membership cancel. Today March 1st I broke down on the way to work and requested their service at 12:30 pm. After two hours nobody came so I called again and they said nobody was dispatched. After 4 hours the towing company who said they'd come told me they wouldn't take me all the way to my address so I called Geico again and they couldn't find anyone. I had to call an outside company and face a $225 towing bill because of this. I will be sending in this bill for reimbursement along with a BBB complaint against their company for this. I will be going back with AAA which is only $150 a year. I also lost a whole day's wages over this ordeal. Thank you, Geico.

Good evening to everyone that work for the Geico Car Insurance Carrier Company Customer Center. I do hope that all of yous are doing ok smile. Also I do hope that all of yous will have a very very good day at work on Monday ok smile. Please tell eveyone that I said hello and yes job well done ok smile. In ending I want to tell all of yous that one of your very wonderful Staff members name Shawn and when I called in to have a very small matter checked out Agent Shawn told ownership and gave me the results that I was looking for and yes I am a very very very Happy Camper ok smile. Last of all I say that he"s a very very Professional Helpful and very very Caring to me all the time and yes he has very very Excellent Communication Skills yes he loves and knows his job so very well and I always say Agent Shawn Job Well Done ok smile. Now last of all from all of us to all of yous God Bless.
Sincerely,
Angela K Hansen
Anne Schleef
Morris W Conway Jr

I cannot believe how rude Richard in the chat was. I wish I had his last name so I could be more clear. He wasted my time with short answers until I finally got him to explain why he was denying me a discount, that a previous agent explained to me existed but I couldn’t have. He then told me it didn’t even exist and that I wasted HIS time. Terrible service, now I remember why I stopped using them years ago. Cancelling again. Worst company.

After ten years of Geico MC insurance I had to file a claim, and they doubled my rates. I went from 800 to 1600 a year for one 2300 claim.

I've had GEICO for 10 years, they have been a great company for us. We had severe hail damage, Geico covered it no questions. We had an accident several years ago, our fault and our car was totalled, rates not raised (accident forgiveness), and most recently we broke down and they dispatched a tow immediately. I can find cheaper, but not better.

I've been with Geico since 2014 and had no complaints.
Now things have changed. Washington State has made
it illegal to use credit scores to calculate rates. So the
net effect for me with an 800 score is I have to pay $25
more every 6 months now, to pay for the deadbeats
getting a break. Geico used to reward good behavior,
now I'm getting punished for paying my bills on time.

This is the most unprofessional group of people I’ve ever had to experience, Their client hit my car and since calling them they have kept me on hold over an hour and hung up on me when I would ask for a supervisor. Would say they are going to email me but never do , the accident happened on the 09/14 and between them and the police I’ve been getting the run around it’s Oct1 I’ve been hung up today four times . I can’t get my car fixed because they won’t do their job . Don’t trust these people get a lawyer because that is my next step . The customer service is no where to be found period . I hope this help someone else because I wouldn’t even want them to insure me at this point , would they give you the run around if you were their client?

I absolutely love Geico! The rates are the lowest I could find, and I shopped around. The app is easy to navigate, and is extremely helpful. I am very happy with my policy, and the Geico representative was very nice and professional.

Geico customer service agents, Kelsey and Chloe, and a customer service agent who mumbled his name just lied through their teeth. I am a disabled senior citizen. I recently renewed my renters insurance for coverage of my rental unit. Geico is the agency-agent for travelers insurance. My policy payment was mailed early, to travelers ins. I called travelers customer service directly to make sure the check payment was applied and confirm my policy would not lapse. Concerned that my check was lost, I made a online payment. I continued to call travelers and geico. I finally learned that they took two payments and had no care in the world. I found one service agent who agreed to reimburse me for the online payment, within 4 days effective 7.24.21. Yesterday, 7.26.21, they again agreed to reimburse me promising me it was set online according to Chloe. She assured it would be in my account by today 7.27.21. It was not. I called again and spoke with the inebriated male male who said he would help me, then transferred me April in Virginia. She placed on hold then said check was mailed yesterday. She referred me A Supervisor at my request (Jillian). She is in Buffalo. She did not careen ounce that I am elderly, disabled, and on fixed income. Shame you agents at Geico. I gave this company Ten zeros: 0000000000. She said the check is in the mail, but I will call you tomorrow. They doubled paid my account and had no intentions of telling me. Is it a crime to abuse elderly and disabled customers in the USA?

Trust everything you hear about how horrible this company is. Granted, they are an insurance company and could care less about reviews, so that gives reviewers the all clear to go in on them and just how bad they are. Horrible at everything from dealing with customers, lying claims adjusters who could care less about how something negative in the process affects you. Have approved locations for repair work but don't follow through on anything. Management who is non existent because they don't care. Period.

I GIVE IM 4-5 STARS -VERY HELPFUL ,THEY explain facts , their deductibles - and are very helpful , they mail me a credit report ,that i was not at fault -for a hit and run --and a parked car ---ill reveiw the company who screwed up -- les --- exp --comming soon

We had a vehicle theft. The claims department at Geico left us with 0 satisfaction. Out of 5 phone messages and 2 email messages, we received 2 replies. The 2 replies that we received were days after messages were sent. We received next to no information on how to proceed.

This used to be an amazing company, now they just are error prone and they waste your time.

You can tell the intelligent's of the company by there commercials. Maybe first or second grade.
There still in denial. Reetards. They killed 900 million trees and haven't replaced one....

I was with Geico for three years before I had my first car accident and their support took care of it admirably. It took a week for them to verify the claim, organize a repair and provide me with a courtesy car in the interim. A further ten days before my car got fixed, and a refund of my $250 deductible in a further month once they verified that it was a no-fault accident on my end.

I'd been with them 5 years. Needed a tow and waited 4 and a half hours in the cold snow - they didn't keep me updated with cancellations and late contractors. I had to call every fifteen minutes. No apology - even from the supervisors. Abominable customer service. Run, don't walk.

All and all this company has treated me right. My rates are always the lowest with them. Not to mention after 3 yrs of being insured through them they added accident forgiveness onto my policy for FREE.

My car was recently stolen as in "a real car-jacking" and Geico stepped in and took care of everything. With special thanks to my claims adjuster Traci Allen. Also, to Robin. They were just awesome during a time I was very shaken up. Lana Jane

Been using them for Car Insurance for years! Very satisfied