GEICO Bewertungen 

Si I was having a problem with my sunroof, not a crack or anything and I called and asked if this problem was covered and the agent said yes!! LSS, a whole week of yes,no,yes,no and one agent fromS.C.told me I can't take it to the dealer (MB)..listen, if your going to do business all over the country, you need to know all laws and policies for every state(Massachusetts right to repair law..it's on the books,geniuses!) Anyway, after many good stories and arguments, an adjuster had the nerve to call me and tell me I'm not covered but he also said he NEVER looked at my car!!! Awesome business practice!!! After many words exchanged he had the audacity to call me stupid, he was on speaker and 3 people in the vehicle heard him...bottom line, if you're out to tell stories make sure everyone in the company is on board with the same lies...a simple no at the initial call would have solved all this but I guess belligerence is the order of the day..canceled them for good and went to Amica, where yes the actually spoke to me with respect and Bryan Moore answered my questions and was very clear on explaining everything to me...grow up Geico!!! You need to teach your staff how to be clear and speak to people with respect..

Since the beginning it was a scam and lies.The online quote provided to me was 660 $ with a discount while paying upfront for 6 months. When I got on the payment website and provided my CC info the website got stuck. After a moment I got a notification from my bank that they charged me 780$ !!! Upon calling with the customer service they claim no error was made and no refund will be issued. Then I got a mail saying I need to provide utility bills to confirm my residential address. I LIVE WITH A ROOMMATE who pays all the bills. The agent said if I don't provide it the policy will be cancelled , which is GREAT since I am done with this scam.

My wife and I had an auto/life bundle for a year, having switched from Amica. I wanted to have GEICO be that insurance company I could trust and keep for the long term. However, customer service is pathetic. After finally reaching an agent, you quickly sense that they don’t care and aren’t necessarily interested in resolving your issue. Every issue took multiple calls to resolve. One issue, removing my daughter from our policy, was never done even though we were told it was handled multiple times. Finally gave up after they had a huge premium increase without an accident or ticket. Bad experience…good riddance.

Could reach a live person. Texting agent could or would not provide explanation for 350% rate increase

Geico’s policy quotes vary by the day.. they don’t even have good excuses for this, the company is untrustworthy

Do not trust GEICO's electronic forms!

We insured our granddaughter's car with GEICO, which at one time I trusted, and when our granddaughter was involved in an auto collision on 19 Jul 2023, GEICO stated that we were not covered for collision. We had the PDF file of our policy declaration which was provided by the GEICO system that clearly stated that we had collision coverage. Low and behold GEICO now states that the policy declaration which we downloaded from their website was not their document and that the vehicle was not covered for collision.

The lack of communication from the assigned claims adjuster, (Brittney Willis) and claims investigator (Blake Mays) during this whole incident was obvious and they ended up proving they were worthless in the entire process!

GEICO did nothing but waste our time for the last 60 days! It is a poorly managed and run company. They are only out to rip off the consumer! They spend more on their commercials then they spend on their paying customers!

I did at one time trust GEICO, when I first joined the Army, but they broke my trust and confidence. This company no longer cares about their customers which pay their salaries.

I recommend to all Vets and current service members to avoid GEICO at all costs because it will cost you in the long run. They will abandon you and your family.

Geico is a corrupt inept Insurance company that does not pay out after they make promises to. It then go up the "chain" to supervisors after the adjusters and the front line people who take the claim information and then they deny a legitimate claim. They are honestly the worst insurance company and are in bed with many of the big car dealerships (Land Rover/Jaguar- Portland). Do not use these guys!!!!

In my recent experience with this company, the back office staff here has shown to be extremely unjust, crooked, deceptive, and portrayed evil business ethic, and intentions. My automobile was stolen from me. Geico staff told me to transfer the title to receive compensation for my loss. After I transferred the title, they did not provide compensation. The vehicle was later recovered from the thieve, and Geico staff never told me. They only forced me to keep paying insurance for the stolen vehicle. They later updated my personal information on file with them WITHOUT MY CONSENT. They changed my currently active primarily phone number to another phone number that is no longer active.

Throughout the process Geico staff did several things to portray acts of evil, crookedness, and bad business ethic including the following:
- Geico falsely accused me of selling my stolen vehicle causing defamation, and deception of my name, as a nationwide business owner, and philanthropist, in what showed to be racial profiling, and racial discrimination. This was after exclusive evidence was shown that I was the victim of the auto theft.
- Geico staff committed concealment, withholding all important information regarding my stolen vehicle including the recovery of it, who stole it, they withheld personal documents for several months, after I asked several times to receive documents regarding my loss that were requested by legal advisors.

THE MOST RECOGNIZABLE FACT OF THIS MATTER IS if Geico can knowingly, nonchalantly, lie, and falsely accuse me, a successful nationwide small business owner, and known philanthropist of 13+ years, as if it was their routine, who else has Geico lied on, falsely accused, and even wrongfully imprisoned in the past, and who else with they do this to in the future. This is not about me, or my race. This is more about injustice in our U.S. communities, and the allowance of it.

Overall a shady business. Local signs on a repair shop at a main thoroughfare in Corpus Christi, Tx. If you are insured with GEICO, dont stop here for repairs.

My experience cancelling with GEICO by phone, further supports this business’s assertion. They did not cancel my homeowner’s affiliate insurance associate coverage on the date I called in making excuses the affiliate insurance associates wouldnt refund to the date of the cancellation call.

I bottomed out on a hidden median during a snow storm and needed a new transmission. I worked with the dealership and filed my claim with Geico. They sent the adjuster out right away and settled my claim within a week. Geico provides a rental if needed but my dealership gave me a loaner. Everything was quick and easy and Geico paid all but my deductible and the cost of fluids (which wasn't much). I've had Geico for over 10 years and this is my first claim.

I got in accident March 9 2023
On GWB upper level New York side. I was driving evening 8:30 and got hit from someone from rear and then i hit to someone.
I was waiting my police report 3 weeks and i got it 31st March. I sent to my insurance company with who I didn’t have had collision coverage and they sent to Geico which one was fault driver’s insurance company, They called me very quick I sent all documents what they requested on March 31 and they promised to come adjuster in 5 working days.from accident 27th day’s decided to rent cat for me and they gave me reservation number but i went to 5 rental offices and not any had car for me. Adjuster with name Babcock Scott came on 5th working days after sent police report and 29th day of accident. He checked broken car and showed us paperwork with valuation summary of my car and asked to sign on tittle and send instructions too by email.
When I asked him is that amount is firm? He said no, because we would like to check another involved car’s expenses. I told him okay, first you check and we can discuss.
Om the second day after car inspection called me from Gaico and they cancelled rental car reservation and now I am calling and calling and don’t have any updates. They don’t care that i seat home and no idea what to do.

I got in accident March 9 2023
On GWB upper level New York side. I was driving evening 8:30 and got hit from someone from rear and then i hit to someone.
I was waiting my police report 3 weeks and i got it 31st March. I sent to my insurance company with who I didn’t have had collision coverage and they sent to Geico which one was fault driver’s insurance company, They called me very quick I sent all documents what they requested on March 31 and they promised to come adjuster in 5 working days.from accident 27th day’s decided to rent cat for me and they gave me reservation number but i went to 5 rental offices and not any had car for me. Adjuster with name Babcock Scott came on 5th working days after sent police report and 29th day of accident. He checked broken car and showed us paperwork with valuation summary of my car and asked to sign on tittle and send instructions too by email.
When I asked him is that amount is firm? He said no, because we would like to check another involved car’s expenses. I told him okay, first you check and we can discuss.
Om the second day after car inspection called me from Gaico and they cancelled rental car reservation and now I am calling and calling and don’t have any updates. They don’t care that i seat home and no idea what to do.

My issue with Geico is due to their DriveEasy program. They claim while driving that the app monitors your driving / speed, braking, turning, and if you are picking your phone up and having a conversation.

The issue I have with this is the program / app is bs! I have never once slammed on my brakes, never once had to turn sharply or hard and if I ever did it was to avoid an accident, but this app claims I do it frequently.

What I find hilarious about this is I am a former LEO and have taken driver courses, but this app claims otherwise. The app is not accurate and does not provide accurate feed back to Geico period.

Me and my wife plan on leaving Geico all together soon as theirs a list of reasons why we are fed up and it wasn't just the drive easy app to save a measly 40 bucks. The customer service can disconnect on accident or a drop call and they don't call you back, so basically you have to explain yourself all over again to a new rep.

I asked for more information about the break down of how drive easy works, never received it. Numerous reps give different vague answers about the drive easy. Why did my insurance rate go up by 3 different people with 3 different quotes, none are the same!

You also have to constantly request your new insurance cards from them and when it boils down to asking about accidents and what not they are clueless!

Example, I asked if someone totaled my vehicle how would Geico assist versus other insurance companies and verbatim I was told "it depends on whose fault". I told them if another driver hit me and totaled my vehicle and again "it depends on whose fault".

Generic response from a rep!

They tell you to get the quote for insurance online, however I tried and at the end of quote they tell you call us when you call them they tell we don't offer information over the phone, despite the automatic answer they have in their number I was unable to be connected with a sales representative.

A highly unsafe and unethical precedent set by GEICO auto insurance.

-> I have been a GEICO customer for around 15 years.
-> I have had No Insurance claims for the past 15 years with GEICO
-> Clean Driving record
-> After a brief break where I didn’t need insurance as I was overseas, I returned to United States and restarted my plan with GEICO in September 2022.
-> At the time of activation of policy I CLEARLY provided answers to the question of additional drivers in house hold as not needed at this time as there were none.
-> My policy got activated at the provided rate.
-> According to GEICO customer service GEICO received approval to raise insurance rates on September 15th 2022.
-> GEICO sends mails ( obsolete method) as king for information on additional drivers which I had already clearly provided at time of registration of policy.
-> GEICO plays the technical loophole of not calling the customer or even bothering to send an email for the information needed, which had already been provided at time of policy activation.
-> GEICO silently cancels the policy without any call or email which any ethical company would know is what the customer checks .
-> Customer is left without coverage and is unaware of the cancellation of policy done without a simple call or email notification.
-> couple of weeks later I notice the premium didn’t get deducted so logged in to account to find out to my horror the policy had been cancelled without me knowing that.
-> I call GEICO to find out the reason of cancellation and I am told it was due to information on additional drivers requested via post mail. Not to forget I had already provided this clearly at the time of policy activation as this is a mandatory question.
-> I ask for the policy to be restarted , this time I am given a quote 60% higher .
-> at this time I realize this sleazy act was to have customers assigned the new rates, specifically the customers that had signed up just before the rate hike approval GEICO received from the government on September 15 2022.
-> the customer service tells me I had just sneaked in time for my policy to get the pre hike rate.
-> this sleazy , scammy and unethical act by GEICO has caused me high anxiety after learning that I was not covered until I logged into my account and saw the cancellation.
-> to add insult to injury I have received civil penalties for the period I didn’t have insurance which was a very unprofessional and scam act by GEICO to target revised rates for customers.
-> this is a very cheap act for a company which otherwise had a betting reputation.
-> I hope higher executives at GEICO take notice of this to prevent long term loss of reputation for the company as well as damages to customers mental health.

Bullying, harassment, and awful customer service.

The saved payment method (credit card) expired for my auto and renters insurance. They sent me multiple emails and letters threatening to cancel my policies. I updated the payment method, made the payment, and yet the emails and letters threatening to cancel my policy continued to come. I sent in a check, double paying and still the threats come. I tried to call customer service, but had a 40+ minute wait, I tried the online chat option and was number 93 in line. It's like they do this on purpose so you get too frustrated to talk to customer service. I'll be writing negative reviews EVERYWHERE that I can.

Scott Rumple, an auto damage adjuster, fought me on an $11 payout when I paid GEICO to get payouts for accidents – and I was in an accident. After I got off the phone with him where he fought me, I was incredulous. And I still am. Rumple also said he would make the payout and then I didn't hear from him. It was when I called to follow up that Rumple then fought me.
Rumple’s behavior was the last straw among many other issues with GEICO in general that resulted in me switching to a new company for auto insurance.
In a separate incident, GEICO customer service also hung up on me and I don’t understand why.

If you only can afford basic coverage and not collision and comprehensive go somewhere else because there's a reason they're the cheapest. I had a lady hit me and although it's easily proven that it wasn't my fault they still paid her without even investigating and I have to sue her insurance which is Progressive. All other companies are better than Geico and they don't deserve anyone's business. Also, why do you think they have to advertise so much if they're so good?

Great coverage for a great price. Easy to get started. I bought a vehicle and in 20 minutes I was covered! That is smart insurance.

It’s good insurance and customer service it the cheapest though... very difficult to cancel lol