FurnitureOnline.co.uk Bewertungen 

Antwort von FurnitureOnline.co.uk

Vor 16 Stunden

Hi Linda

Thank you for your wonderful 5-star review! We're so pleased to hear that James was able to assist you promptly and provide a friendly, professional service.

We always aim to respond to our customers as quickly as possible, so it's great to know your experience reflected that. We'll be sure to share your kind feedback with James.

Thank you for choosing Furniture Online. We truly appreciate your support and hope to assist you again in the future!

Kind regards,
Furniture Online

Antwort von FurnitureOnline.co.uk

Vor 16 Stunden

Hi Christine

We're very sorry to hear that your order has not yet arrived, and we completely understand your frustration.

Unfortunately, we're unable to locate your order from your review alone. Could you please email us directly at sales@furnitureonline.co.uk with your order number so we can investigate this as a matter of priority? Once we have your details, we'll check the status of your order, identify the cause of the delay, and provide you with an update as soon as possible.

We sincerely apologise for the inconvenience caused and look forward to resolving this for you.

Kind regards,
Furniture Online

Antwort von FurnitureOnline.co.uk

Vor 16 Stunden

Hi Doug

We're delighted to hear that you're so pleased with your purchase. Thank you for taking the time to share such thoughtful feedback about your experience.

It's especially rewarding to know that James and Liam provided the prompt, professional service you deserved. We'll be sure to pass on your kind comments to them—they'll be delighted to hear they made such a positive impression.

We truly appreciate your support and hope you enjoy your new furniture for many years to come. Thank you for choosing Furniture Online!

Kind regards,
Furniture Online

Antwort von FurnitureOnline.co.uk

Vor 3 Tagen

Hi Phil

Thank you for your fantastic 5-star review! We're delighted to hear that you found the product information helpful and informative. We always aim to provide clear and accurate details to help our customers make the right choice, so it's wonderful to know this made a difference. We truly appreciate your feedback and hope to welcome you back again soon.

Kind regards,
Furniture Online

Antwort von FurnitureOnline.co.uk

Vor 3 Tagen

Hi Sharkinado

Thank you for your wonderful 5-star review! We're delighted to hear that James provided exceptional customer service and made such a positive impression. We'll be sure to pass on your kind words to him, as we know he'll really appreciate the recognition. Thank you for choosing us, and we look forward to assisting you again in the future.

Kind regards,
Furniture Online

Antwort von FurnitureOnline.co.uk

Vor 4 Tagen

Hi Tracie

Thank you for your fantastic 5-star review! We're delighted to hear that you found the ordering process quick, straightforward and affordable. Providing great value alongside a hassle-free shopping experience is exactly what we strive for.

We really appreciate your support and hope to welcome you back again in the future.

Kind regards,
Furniture Online

Antwort von FurnitureOnline.co.uk

Vor 4 Tagen

Hi Lorna

Thank you for taking the time to share your experience and for your understanding throughout the process. We sincerely apologise for the initial disappointment caused by the stock issue, but we're pleased we were able to keep you informed and process your refund promptly while awaiting the new shipment.

It's wonderful to hear that you decided to order the Chester chair once it was back in stock and that you're happy with it. Knowing it's living up to your expectations and doing exactly what you needed makes it all worthwhile.

We truly appreciate your patience and your kind feedback, and we hope you enjoy your new chair for many years to come.

Kind regards,
Furniture Online

Antwort von FurnitureOnline.co.uk

Vor 4 Tagen

Hi Alan

Thank you so much for your wonderful 5-star review. We're delighted to hear that ordering was straightforward and that our team was able to answer your query quickly and efficiently.

It's also fantastic to know that your riser recliner and manual recliner arrived promptly and that Furdeco kept you well informed throughout the delivery. Most importantly, we're thrilled that both chairs are comfortable, sturdy and have been such a welcome improvement over your previous furniture.

Your kind feedback means a great deal to us, and we truly appreciate you choosing Furniture Online. We hope you enjoy your new chairs for many years to come!

Kind regards,
Furniture Online

Antwort von FurnitureOnline.co.uk

Vor 6 Tagen

Hi Shirley

Thank you so much for your wonderful 5-star review! We're delighted to hear that you had such a positive experience from the moment you placed your order through to the delivery. It's great to know our two-man delivery team provided a quick and efficient service, and we're especially pleased that you're loving your Tewin bed frame. Your kind words mean a great deal to us, and we're thrilled that you're happy with your purchase. Thank you for choosing Furniture Online, and we hope you enjoy your new bed for many years to come!

Kind regards,
Furniture Online

Antwort von FurnitureOnline.co.uk

8. Juli 2026

Hi Jill Lock

Thank you for taking the time to leave us such a lovely review. We're so pleased to hear that James was able to help resolve the issues you experienced and keep you informed throughout the process.

Providing professional, friendly service is something we take great pride in, so it's wonderful to know James made a positive difference. We'll be sure to share your kind words with him and the wider team.

Thank you again for your support, and we hope to have the opportunity to serve you again in the future.

Kind regards,
Furniture Online

Antwort von FurnitureOnline.co.uk

8. Juli 2026

Hi A Ross

Thank you so much for your wonderful review and kind words. We're delighted to hear that James was able to resolve everything quickly and make the process as straightforward as possible for you.

We'll be sure to pass your lovely feedback on to him – he'll be thrilled to know his friendly and helpful service made such a positive impression. We appreciate your patience while we arranged the collection and replacement, and we're grateful that you chose Furniture Online.

Thank you again for your support, and we hope you enjoy your new item!

Kind regards,
Furniture Online

Antwort von FurnitureOnline.co.uk

7. Juli 2026

Hi KM

Thank you so much for taking the time to leave such a thoughtful review. We're delighted to hear that your first experience with us was a positive one and that our delivery updates and service met your expectations.

We're sorry there was a manufacturing fault with part of your garden furniture, but we're pleased we were able to find a resolution that worked for you. Your understanding throughout the process was greatly appreciated.

James will be especially pleased to hear your kind words. We'll be sure to pass on your feedback and recognise him for the helpful and professional service he provided.

Thank you again for your recommendation. We truly appreciate your support and hope to have the opportunity to serve you again in the future.

Kind regards,
Furniture Online

Antwort von FurnitureOnline.co.uk

3. Juli 2026

Hi Margaret and Ronald

Thank you so much for your wonderful review. We're delighted to hear that James was able to help resolve the issue and provide the support you needed. We always aim to go the extra mile for our customers, so it's incredibly rewarding to know that this was reflected in your experience. Your recommendation means a great deal to us, and we'll be sure to pass your kind words on to James. Thank you for choosing us!

Kind regards,
Furniture Online

Antwort von FurnitureOnline.co.uk

3. Juli 2026

Hi Jackson

Thank you for taking the time to share your experience with us. We sincerely apologise for the delay and for not keeping you better informed about the additional time needed, as your chair had to be collected from another location. We understand how important clear communication is and appreciate your patience while we resolved this. We're pleased we were able to upgrade your delivery service and that everything worked out in the end. Thank you for your understanding, and we hope you're enjoying your new chair.

Kind regards,
Furniture Online

Antwort von FurnitureOnline.co.uk

3. Juli 2026

Hi MrsGeorginaTarplee

Thank you so much for your lovely review. We're delighted to hear your sofa arrived quickly and that our delivery team were so helpful. It's wonderful to know you're enjoying how comfortable it is and that the reclining function is smooth and easy to use. Your kind words mean a lot to us, and we hope you enjoy many years of comfort in your new settee. Thank you for choosing us!

Kind regards,
Furniture Online

Antwort von FurnitureOnline.co.uk

3. Juli 2026

Hi Amanda

Thank you so much for taking the time to leave such a wonderful review. We're delighted to hear you're pleased with the quality of your Letchworth bed and mattress, and that your delivery went smoothly. Although we're sorry there was a fault with the bedpost, we're really pleased James was able to get everything sorted quickly for you. Your kind words about both our products and service mean a great deal to the whole team. We truly appreciate your continued trust in us and look forward to helping you with your next bed and mattress order. Thank you again for your support!

Kind regards,
Furniture Online

Antwort von FurnitureOnline.co.uk

3. Juli 2026

Hi Tina

Thank you so much for your kind review and recommendation. We're delighted to hear that your first experience ordering furniture online was such a positive one. It's great to know our team was able to make the process easy and reassuring for you. We truly appreciate your trust and hope you enjoy your new furniture for many years to come. Thank you again for choosing us!

Kind regards,
Furniture Online