Fruugo UAE (AE) - fruugo.ae Bewertungen 

874
TrustScore 3 von 5

3.1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Prices of products are very competitive and they delivered as expected. I’m not really sure about the authenticity of the product as it looks slightly different to the one I purchased from the US, but... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I used it first time march 2026 to order my car part which was no where to be found in UAE. received the part in approx 10 days from china despite current regional problems, will be using it regular... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Both times I’ve ordered something on Fruugo it was a seamless, super quick process. Trackable shipping that was so quick and drama free. Never had to follow up with anyone at all. I’ve recommended the... Mehr ansehen

Unternehmensdetails

  1. Online-Marktplatz

Vom Unternehmen geschrieben

Fruugo is a global marketplace that makes cross border shopping easy! At Fruugo you can buy from retailers across the world in your own language and currency, using recognised payment methods without needing to calculate exchange rates or shipping costs. We have millions of products available from hundreds of retailers all over the world. Like all marketplaces we act as the platform provider and commercial agent of our retailers who have authorised us to conclude agreements for the sale of products on their behalf. We're continuously expanding the products available to customers and hope you find what you’re looking for!

Fruugo - The Global Marketplace

Vom Unternehmen geschrieben

Fruugo in other countries
Australia, Austria, Bahrain, Belgium, Canada, China, Czechia, Denmark, Egypt, Finland, France, Germany, Greece, Hungary, India, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, Slovakia, South Africa, South Korea, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, United Kingdom, United States

Kontaktinformationen

  • Fountain Street House, Fountain Street, LA12 7EQ, Ulverston, Vereinigtes Königreich

  • fruugo.ae

3.1

Akzeptabel

TrustScore 3 von 5

874 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.1

Alle Bewertungen

(874)

59 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

No information or reply at all about the order.

Since I placed my order on 22 Jul I have no any information about it and no tracking details. I sent them several messages and request to cancel the order however there are no single reply. My credit card was charged for the full amount and now no reply.
I am not sure if this is a trusted website or spam.

22. Juli 2024
Bewertung ohne vorherige Einladung
Fruugo UAE (AE) - fruugo.ae-Logo

Antwort von Fruugo UAE (AE) - fruugo.ae

Hello,

Thank you for your review.

I am sorry to hear this.

One of our Advisors will contact you soon regarding this.

Kind Regards

Bewertet mit 1 von 5 Sternen

Awful company - awful communication

Delivery was 3 weeks late after an already estimated 2-3 weeks estimated. Even if it was delayed out of their control it is IMPOSSIBLE to get in contact with them and the sellers repones was ‘be patient’
Will never use again

31. Juli 2024
Bewertung ohne vorherige Einladung
Fruugo UAE (AE) - fruugo.ae-Logo

Antwort von Fruugo UAE (AE) - fruugo.ae

Hello, 

Thank you for your review. 

I can see someone from our Customer Care Team has contacted you via your email.

Kind Regards,

Bewertet mit 5 von 5 Sternen

Impressed! 👏🏻

Both times I’ve ordered something on Fruugo it was a seamless, super quick process. Trackable shipping that was so quick and drama free. Never had to follow up with anyone at all. I’ve recommended the website to several others. High quality items as well as efficiency and security. 👍🏻

27. Juli 2024
Bewertet mit 5 von 5 Sternen

I have lost my beloved dog couple…

I have lost my beloved dog couple months ago, it was black pomeranian, so I decided to order a miniature black pomeranian toy from Frugoo, so I can keep as much memories of my dog.
When the toy arrived I was amazed by how similar was to the real pomeranian! Thank you Frugoo! Sincerely, Marija

16. Juli 2024
Bewertet mit 1 von 5 Sternen

Very near expiry date medicines sent

Order Number 158129809, I had ordered 12 boxes and the seller has sent all 12 boxes of expiry date of October 2024, how can anybody consume 12 boxes of 29 tablets in just 4 months, this medicine is for my mother, in anticipation of this order we did not but this medicine locally, now my mother is out of stock of this medicine, so I need to give her this medicine from the ordered 12 boxes , I can keep only 4 boxes if the medicine , so I need to return the remaining 8 boxes, I had to lay the local 5% VAT and customs charges on the whole order, which came first I total 75 dirhams, this is purely cheating on the part of the seller, if seller new the medicine has only 4 month expiry they should communicate this before dispatching, they could have informed you and you could have informed me, in this way I have lost confidence in ordering anything from your web site

14. Juli 2024
Bewertung ohne vorherige Einladung
Fruugo UAE (AE) - fruugo.ae-Logo

Antwort von Fruugo UAE (AE) - fruugo.ae

Hello,

Thank you for your review.

We are very sorry to hear this.

A member of our customer care team will be in touch very soon to help.

Kind regards,

Bewertet mit 1 von 5 Sternen

Ever worst company to deal with, PART 2

Order number 155425870

I did provide you the order number and still no response and no action from frugoo!

Order number 155425870

What else do I need to do you guys taking actions?

Ever worst company! It's not possible to connect anyone at fruugo in UAE. you are left as buyer to deal with the seller and no support is provided by fruugo.
I had ordered early June and now it's mid of July and items worth more than AED 500 are apparently still "in transition" for the past 3 weeks.
The provided tracking number is not even a legit number. Definitely scam
Order number 155425870

27. Juni 2024
Bewertung ohne vorherige Einladung
Fruugo UAE (AE) - fruugo.ae-Logo

Antwort von Fruugo UAE (AE) - fruugo.ae

Hello,

Thank you for your review.

I'm sorry to hear you haven't received your order,

A member of our customer care team will be in touch shortly regarding this,

Kind Regards,

Bewertet mit 1 von 5 Sternen

I think Fruugo is big scammers

I think Fruugo is big scammers, I paid for product around 746AED and never get product and money back

13. Juli 2024
Bewertung ohne vorherige Einladung
Fruugo UAE (AE) - fruugo.ae-Logo

Antwort von Fruugo UAE (AE) - fruugo.ae

Hello,

Thank you for your review.

I am sorry to hear this.

I am happy to see you have received your refund after not receiving your order.

If you need any further assistance please follow the link below and a member of our Customer Care Team will be happy to help:

https://www.fruugo.co.uk/help

Kind Regards

Bewertet mit 1 von 5 Sternen

Refund not yet credited -order automatically cancelled

I am writing to inquire about the status of my refund for order number 156690655, which was automatically cancelled on July 2nd. Vintage Wooden Ceiling Fan Ventilator With No-light 10 Nos x AED2,599.00 Total AED25,990.00. As per your cancellation policy, refunds are typically processed within 2-5 days as per email. However, I have not yet seen the refund credited to my account.
Could you please provide me with an update on the status of this refund?

2. Juli 2024
Bewertung ohne vorherige Einladung
Fruugo UAE (AE) - fruugo.ae-Logo

Antwort von Fruugo UAE (AE) - fruugo.ae

Hello

Thank you for your review.

A member of our customer care team will be in touch shortly.

Kind regards.

Bewertet mit 1 von 5 Sternen

An till now not received my order

An till now not received my order

8. Juli 2024
Fruugo UAE (AE) - fruugo.ae-Logo

Antwort von Fruugo UAE (AE) - fruugo.ae

Hello,

Thanks for your review.

I am so sorry that this has not yet been received.

A member of our team will be in touch very soon regarding this.

Kind Regards,

Fruugo Customer Care

Bewertet mit 5 von 5 Sternen

Arrived earlier than expected!

Order car parts, audio electronics etc. all of the items i have received arrived earlier than expected.

Fruugo has a wide range of listing that are not available in amazon.

i'm sure you can find what you are looking for in fruugo.

4. Juli 2024
Bewertet mit 1 von 5 Sternen

Exception Status for my order 155595045

This is with reference to my order no. 155595045.

The tracking says an exception has occurred and the parcel is returned and picked up by the shipper.

This is sad. When will I get my refund for the same. There seems to be no telephone number for customer service of Fruugo in the UAE. I need help. This does not speak well of the company and the service.

2. Juli 2024
Bewertung ohne vorherige Einladung
Fruugo UAE (AE) - fruugo.ae-Logo

Antwort von Fruugo UAE (AE) - fruugo.ae

Hello,

Thanks for your review.

I am so sorry that this has not yet been received.

A member of our team will be in touch very soon regarding this.

Kind Regards,

Fruugo Customer Care

Bewertet mit 4 von 5 Sternen

Good experience but with reserve....

Item was matching with the description, but the service desk is not helpful. Tracking service also was not working. Finally the item arrived the last day (within the promised time), for this I give 4 star, but please improve the service desk...

1. Juli 2024
Bewertet mit 1 von 5 Sternen

I ordered a car display frame and…

I ordered a car display frame and frugoo application cut 60dhms shipping and 118dhm pcs but I didn't receive any delivery date and contact number, just I received invoice and also I paid all amount, so please deliver my items otherwise I will post on every single social media

22. Juni 2024
Bewertung ohne vorherige Einladung
Fruugo UAE (AE) - fruugo.ae-Logo

Antwort von Fruugo UAE (AE) - fruugo.ae

Hello,

Thank you for your review. 

A member of our Customer Care Team has contacted you with an update on your order.

Kind regards,

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

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