Prices of products are very competitive and they delivered as expected. I’m not really sure about the authenticity of the product as it looks slightly different to the one I purchased from the US, but... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Stay away order shows delivered but never arrived and no one to contact or complain to a big scam
Unternehmen hat geantwortet
I used it first time march 2026 to order my car part which was no where to be found in UAE. received the part in approx 10 days from china despite current regional problems, will be using it regular... Mehr ansehen
Both times I’ve ordered something on Fruugo it was a seamless, super quick process. Trackable shipping that was so quick and drama free. Never had to follow up with anyone at all. I’ve recommended the... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Fruugo is a global marketplace that makes cross border shopping easy! At Fruugo you can buy from retailers across the world in your own language and currency, using recognised payment methods without needing to calculate exchange rates or shipping costs. We have millions of products available from hundreds of retailers all over the world. Like all marketplaces we act as the platform provider and commercial agent of our retailers who have authorised us to conclude agreements for the sale of products on their behalf. We're continuously expanding the products available to customers and hope you find what you’re looking for!
Fruugo - The Global Marketplace
Vom Unternehmen geschrieben
- Fruugo in other countries
- Australia, Austria, Bahrain, Belgium, Canada, China, Czechia, Denmark, Egypt, Finland, France, Germany, Greece, Hungary, India, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, Slovakia, South Africa, South Korea, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, United Kingdom, United States
Kontaktinformationen
Fountain Street House, Fountain Street, LA12 7EQ, Ulverston, Vereinigtes Königreich
- fruugo.ae
3.1
Akzeptabel
874 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Still My Problem is not resolved even i…
Still My Problem is not resolved even i paid AED 34.50 for delivery which is additional and now a person name Methew is making drama and asking me invoice which emirates post did not give me, i shared him SMS Transaction image which was rcvd after i paid but Methew is making drama and asking proof of payment even i shared video and picture also of packaging so please never trust Fruugo.ae they are 100% Scammer
16. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Fruugo UAE (AE) - fruugo.ae
Hello,
Thank you for sharing your feedback with us.
Looking into your details, we can see we are awaiting information from yourself to be able to carry out the customs charge refund.
A member of the team has reached out with further information.
Kind regards,
Fruugo Customer Care.
item arrived very late and not working…
item arrived very late and not working properly
11. Juni 2024
Antwort von Fruugo UAE (AE) - fruugo.ae
Hello,
Thank you for your review.
I'm very sorry to hear this.
A member of our customer care team will be in touch with you shortly.
Kind regards,
Ordered a "Panama Hat".
Ordered a "Panama Hat".
What a joke !
"Cotton" was 100% paper .
Ordered my head size in cm.....received an extra small...so not even close.
Feels like plastic.
Return option but No Pick Up service , so I throw it away , because its rubbish.
7. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Fruugo UAE (AE) - fruugo.ae
Hello,
Thank you for your review.
I am very sorry to hear that you have receieved an item that is not the same as the one advertised on the products listing.
A member of the Fruugo customer service team is looking into this issue for you now and will be in contact regarding further assistance as soon as possible.
Kind Regards.
I am really fed up!!
I am really fed up. Prior to placing the order, it was written on your site that delivery is within 3 days and I would get my products on Friday 7th June but to my surprise you are telling me 18th to 24th June. If you had no the products in the nearby stocks why mislead people! This is crazy cause in UAE most orders we get them the next day. Why mislead people? I could have found alternative sites to buy the things from. This is ridiculous and worst experience ever!!!
6. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Fruugo UAE (AE) - fruugo.ae
Hello,
Thank you for leaving a review.
I'm very sorry to hear this.
Unfortunately we cannot deliver items overseas within such a short period.
A member of our Customer Care Team will be in touch to help.
Kind Regards,
Excellent service
Excellent service! Great prices, fast delivery to my doorstep in Abu Dhabi, tracking was provided step by step, product received was very well packaged and in reality exactly as described on the website! I'm impressed. Recommended!
4. Juni 2024
Bewertung ohne vorherige Einladung
Excellent customer service
"At first, I had a frustrating experience with my order not arriving. However, after reaching out directly through customer service, I received exceptional assistance through
Matthew H (Fruugo.com). The items I ordered unfortunately got lost, but I am pleased to say that Fruugo promptly issued a full refund, demonstrating their commitment to customer satisfaction. I would like to commend them for their efforts in resolving my issue promptly and professionally."
Suggestion for Improvement:
"I suggest that Fruugo improve accessibility to their customer service contact details on their website. Clear and easily accessible contact information would greatly enhance customer confidence and make it easier to resolve issues.
And I also want to commend Trustpilot for their assistance in resolving this issue.
17. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Fruugo UAE (AE) - fruugo.ae
Hello,
Thank you for your review.
I'm very sorry to hear your order hasn't been received.
In order for us to assist you, please can you update your review with your Fruugo order number.
Our Customer Care Team will then be in touch to help.
Kind Regards,
Ellie she is the one who contact me at…
Ellie she is the one who contact me at 28th may after my reply to her she didn't reply me. i asked her for my money but still didn't get any reply. please don't buy anything from this site this is totally fraud.
i need my money back send me please
30. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Fruugo UAE (AE) - fruugo.ae
Hello,
Thank you for your review.
I am sorry that you feel this way.
A member of our team contacted you and asked you to confirm your address after your claim that your order had not been received, as this is part of the process we follow.
We have contacted you and await your response.
Kind Regards,
Fruugo Customer Care
Product provided is a scam
Product provided is a scam! What mentioned in the product information is iphone 13 pro with magsafe compatibility. However, what I received is a cheap case and worst case, not a magsafe compatible! I paid for almost 35USD for it but judging from what I received, this can be bought for less than 5USD! I tried to raise concerns to the retailer and also to fruugo customer service, they left me hanging! No response from them! I will never trust fruugo again!
10. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Fruugo UAE (AE) - fruugo.ae
Hello,
Thank you for your review.
I'm sorry to hear you feel this way.
Please be reassured that we are working as quickly as possible to assist you.
Kind regards,
No update at all regarding order…very…
No update at all regarding order…very poor service and communication!
Impossible to track.
20. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Fruugo UAE (AE) - fruugo.ae
Hello
Thank you for your review.
I am sorry you feel this way.
I can see that you have contacted the retailer regarding your enquiry.
A member of our Customer Service team will look into this and will assist you further
Kind regards
Great customer support experience for…
Great customer support experience for my request. Highly recommended and appreciated 👍🏽
15. Mai 2024
SCAM
SAME NEGATIVE FEEDBACK FROM ME NO UPDATE FOR MY ORDER WHICH I ALREADY PAID,
3. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Fruugo UAE (AE) - fruugo.ae
Hello,
Thank you for your review.
I'm very sorry to hear this.
To assist you further, a member of our team has reached out via Trustpilot for further information.
Alternatively, please could you update your review to include your Fruugo order number.
Thank you.
Kind regards,
I love the quality of the print matches…
I love the quality of the print matches the price; I like that they keep you updated with your order status also they delivered earlier :)
Was my first purchase and certainly will not be my last.
12. Mai 2024
Delivered as mentioned or described but…
Delivered as mentioned or described but all were individual so it took time to schedule each and every delivery.
11. Mai 2024
The product is good quality
10. Mai 2024
Nice Prodect
3. Mai 2024
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