I worked with Conner N. He is a straight shooter: warm, compassionate, concerned, flexible, and detailed. I couldn't ask for a better communicator to help me through the labyrinth of purchasing a whe... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Communication is key. Especially when dealing with Freedom Motors and the VA. We were not kept informed during the long process. Our free gift came broken. But we are very happy with our vehicle! Aft... Mehr ansehen
Everything moved along nicely until a recall happened prior to shipping of vehicle. Suddenly communication came to halt. Then received a phone call from sales manager stating approximate tim... Mehr ansehen
Unternehmen hat geantwortet
I spent $85,000 for a 2022 Toyota Sienna conversion. We realized too late that Toyota dealers won't service the conversion van. We have had multiple electronic problems with blind spot monitors, c... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Freedom Motors USA, Inc. (FMI) has been building and selling the safest, most affordable, and reliable wheelchair vans, mobility cars, and accessible SUVs for over 30 years. We offer a completely FREE, at-home product demonstration program to ensure quality customer satisfaction and a tailored consultation process at your convenience.
Kontaktinformationen
740 Watkins Road, 49015, Battle Creek, Vereinigte Staaten
- 800-625-6335
- marketing@freedommotors.com
- freedommotors.com
Beautifully designed rear entry vans...
Beautifully designed rear entry vans. Their design has proven itself over many years.
Just took delivery of my second van in the last seven years.
Unfortunately, there appear to be organizational disconnects that result in repetition, confusion and diminished quality control.
In summary, the product they sell is one of the best while the company itself could really benefit from a thorough organizational review.
8. Juli 2017
Bewertung ohne vorherige Einladung
Excellent workmanship, poor customer service!
Work was performed well on my own chassis. Very professional, but not to the specs we discussed. Follow up with staff post conversion is very poor with no responses, call backs or solutions. Not very pleased with service, but workmanship was excellent.
7. Juli 2017
Bewertung ohne vorherige Einladung
Love This Company!!!!
Love This Company!!!!! I tell everyone about Freedom Motors!!!!!! Love Our Van!!!!!
7. Juli 2017
Bewertung ohne vorherige Einladung
This is my third rear entry minivan …
This is my third rear entry minivan conversion since 2000. All three vehicles were done perfectly and have provided reliable wheelchair transportation. We take our daughter everywhere we go.
5. Juli 2017
Bewertung ohne vorherige Einladung
They took extra work day to make it …
They took extra work day to make it right. Out of their way to make my van right.
30. Juni 2017
Bewertung ohne vorherige Einladung
Communication is key
Communication is key. Especially when dealing with Freedom Motors and the VA. We were not kept informed during the long process. Our free gift came broken. But we are very happy with our vehicle! After purchase we couldn't get any response from anyone from Freedoms Motors about floormats, the 2nd key, or about switching out the wheelchair locks in the van. I would recommend Freedom Motors if u are local in MI where u can reach someone there but not long distance.
30. Juni 2017
Bewertung ohne vorherige Einladung
Not terribly impressed
Looking back, I wish I would have gone through a different company. The people were nice, and helpful when I asked, but...
- they told me the car would take 2 months and it took nearly 5
- the car took so long, I had to re-apply for the loan... the second time around they wanted $2,000 additional down, and my interest rate was higher.
-the car arrived with many scratches and nicks... it's a brand new car!
-the cars interior was dirty upon arrival... running my fingers across the dash... black!!!
- the car had no directions on how to use the locking system or tie down systems that were actually useful. It took me 3 hours to figure out the tie downs and I'm still unsure... I feel like they should provide a YouTube video link or something.
-the guy who delivered it didn't check an ID or anything... the cars battery was dead when it got here!!!
A lot more went wrong than right in my opinion.
27. Juni 2017
Bewertung ohne vorherige Einladung
Robbie's van
The service we received getting our van here was great. The after delivery service from our salesman not so much. I have messaged this salesman on June 9th, 12th, 15th and 21st with the same questions and he has NOT returned my messages. It's sad to have one individual ruin the experience for us. I would however hightly recommend the product they put forth.
23. Juni 2017
Bewertung ohne vorherige Einladung
We are very pleased with our 2014 Kia …
We are very pleased with our 2014 Kia Soul from Freedom Motors. The staff were courteous and very helpful! They went above and beyond with the local Kia dealership to correct an errant warning light. The rear entry accessible ramp is easy to use and easy on backs, legs and arms since it is spring loaded. We love our Freedom Motors Kia! And they delivered it right to our door in Pennsylvania! Thanks Britteny!
22. Juni 2017
Bewertung ohne vorherige Einladung
Antwort von Freedom Motors USA
Hi Gwen,
Thank you so much for taking the time to give us a review! We are so glad to hear you are enjoying your accessible Kia Soul. Thank you for being an amazing customer.
Vehicle met my expectations
Vehicle met my expectations. A couple of minor fit and finish issues. Over all a excellent value for the money.
22. Juni 2017
Bewertung ohne vorherige Einladung
Antwort von Freedom Motors USA
Hi Philip,
Thank you for your review! We greatly appreciate you not only as a customer but as someone who took the extra time to let us know how we are doing. Wishing you a great day.
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