Foundation Bewertungen 185

TrustScore 4.5 von 5

4.5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I am a broker and was assisting another adviser with their case while they were on holiday, working with very limited information. After several exchanges between the lender and the client to g... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Great lender when it come's to criteria, and for specialist cases. Underwriter's lack a little on the knowledge to underwrite such specialist cases, but when you have a BDM like Cheryl, it just m... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Made the process so easy. I had a client who wasn't a homeowner and didn't currently rent but was purchasing a limited buy-to-let. I received a call from Emma Lewis, which was a surprise to hear fro... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Our experience with FHL has always been great. The team are very hands on, problem solvers and have a commonsense approach to work. Let down on this case in particular as the case had to be referred t... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

Vom Unternehmen geschrieben

At Foundation, we're built to support brokers with the clarity, structure, and real-world insight specialist lending demands. Backed by over 25 years of experience, our breadth, flexibility and expertise bring structure to complex cases. Through our strong heritage, we build trust and lasting relationships, putting brokers and their clients at the heart of everything we do. We make complex lending clear. We make it easier to navigate and to move forward. We make it work for you. We make mortgages happen.


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4.5

Hervorragend

TrustScore 4.5 von 5

185 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 66 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Bewertet mit 5 von 5 Sternen

Great experience always great to work…

Great experience always great to work with and able to communicate too!

20. September 2024
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Antwort von Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Bewertet mit 5 von 5 Sternen

Another good case through with…

Another good case through with Foundation. This one had all the stops. Ltd company, Ex-Pat buy to let re-mortgage. Great underwriting and team to make this relatively painless. Big thanks to the BDM team when i talked thorough it.

11. September 2024
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Antwort von Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Bewertet mit 1 von 5 Sternen

Proceed With Caution

Our mortgage broker recently put us forward for a product with Foundation Home Loans only for them to reject our application after taking our valuation fee and application fee. The reasoning was that the property was still arranged as a single dwelling, not as an HMO, something that was known from the outset. The valuation should never have been booked in the first place. Furthermore, Foundation Home Loans also highlighted the lack of HMO demand in the area, something that could have been easily identified before commissioning the valuation report. Having now read through similar reviews, this seems to be a common issue with Foundation Home Loans – they take the application and valuation fee with no intention of providing financing.

Our experience with Foundation Home Loans not only caused significant delays to our financing but also left us considerably out of pocket due to the various fees we have paid. I strongly advise others to proceed with caution when dealing with this company.

30. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Foundation

We are sorry to learn that you feel the service you have experienced from us does not meet the standard of service we aim to provide. If you would like to discuss this in further detail please do not hesitate to contact us by email at customerrelations@foundationhomeloans.co.uk or alternatively call us on 0344 770 8032, weekdays 9am to 5.30pm.

Bewertet mit 2 von 5 Sternen

Foundation provide competitive rates…

Foundation provide competitive rates and products for a specialist lender. The thing that could improve is their underwriting and lead times with surveyors. I have had cases delayed 3-4 weeks due their response time when it comes to underwriting. Their panel of surveyors are limited for a large specialist lender and their SLA with the surveyors are too long. From getting a application to offer, in my experience with FHL can take up to 8 weeks. That is too long.

13. September 2024
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Antwort von Foundation

Thank you for your review and we apologise for any inconvenience caused. We are sorry to learn that you feel the service you have experienced from us does not meet the standard of service we aim to provide.

Bewertet mit 5 von 5 Sternen

Jack was Great!!

Fantastic as always. Jack at Foundation Home loans and the telephone team are always available to help, and Jack has a wealth of Knowledge on the lenders criteria!!

12. September 2024
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Antwort von Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Bewertet mit 5 von 5 Sternen

Great as always.

Great, quick service.

5. September 2024
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Antwort von Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Bewertet mit 4 von 5 Sternen

Would deffintely use again

Overall, a very good experience. My only negative would be that they could communicate better on what the supporting documents required are. The offer could have been issued at least 2 weeks sooner if the additional documents they needed was communicated better, the format they required and had a specific upload button for each document.

4. September 2024
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Antwort von Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Bewertet mit 5 von 5 Sternen

The service and good communication was…

The service and good communication was brilliant

5. September 2024
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Antwort von Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Bewertet mit 5 von 5 Sternen

Limited Co BTL

Helpful and kept to SLA's

4. August 2024
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Antwort von Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Bewertet mit 5 von 5 Sternen

Really easy to t dry I business with…

Really easy to t dry I business with for complicated portfolio landlords. Common sense approach. Offers generated quickly. My favourite specialist lender by a country mile!

5. September 2024
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Antwort von Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Bewertet mit 5 von 5 Sternen

Semi-Commercial. Rick Davey to the rescue!

Submitted a semi-commercial. They have competitive rates and having used them before, I understood that they had a common sense approach, which is what I needed.

Underwriting was smooth from Andy Thursby. Good communication and clarity of requirements.
Valuation came back and case was declined according to property criteria. Bummer.

Gave Rick Davey a call to discuss the outcome of the case, as we did discuss prior to submission. Rick genuinely wanted to help and was as disappointed as I was. He made the time to come out and see me so that we could go over the finer details.

Lo and behold! A few days later, the case was reinstated and offered! Just goes to show, when BDM’s have a proactive approach, are open to having discussions and apply common sense, a lot is to be achieved ! If this didn’t happen, the case would have gone to an alternative lender. Honestly, if you see this Rick, thank you! An asset to FHL.
Client was super impressed and so was I ! It’s a win for everyone.

Will be back with the next one.

13. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Bewertet mit 5 von 5 Sternen

Great for buy to let lending, fast turnaround

I've submitted a number of limited company buy to let applications within the past couple of months as rates and fees have very competitive. Each time the service has been great, with fast underwriting turnaround, minimum hassle, and being kept updated via email and courtesy calls. Would recommend.

7. August 2024
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Antwort von Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Bewertet mit 5 von 5 Sternen

Outstanding service

My client's mortgage requirements fell outside Foundation's standard policy, but my BDM, Rick Davey, did everything in his power to make the mortgage work, and thankfully was successful. It's great to deal with a lender that offers this level of flexibility. I'll be submitting another case to them in the next couple of days, and I would have no hesitation recommending them to other brokers.

7. August 2024
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Antwort von Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Bewertet mit 5 von 5 Sternen
Foundation-Logo

Antwort von Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Bewertet mit 5 von 5 Sternen

Always keep in contact which is all…

Always keep in contact which is all that you can ask for

30. Juli 2024
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Antwort von Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Bewertet mit 5 von 5 Sternen

This is the second time I have used…

This is the second time I have used this lender for my clients, and still impression by their common sense underwriting and smoothness of your system and processes.

31. Juli 2024
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Antwort von Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Bewertet mit 5 von 5 Sternen

Foundation is easy to deal with

Foundation is easy to deal with, personal with a flexible criteria to accommodate quirky cases.

2. August 2024
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Antwort von Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Bewertet mit 5 von 5 Sternen

Very helpful staff

Very helpful staff, guided me through the system whilst i was keying in the application. Will surely use foundation home loans again.

25. Juli 2024
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Antwort von Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Bewertet mit 5 von 5 Sternen

Very quick process.

25. Juli 2024
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Antwort von Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

Bewertet mit 4 von 5 Sternen

BTL remortgage

The underwriting part of the process was very good. The service level to that point was slower but I guess down to workload. If that had been better then it would have been a 5 star review.

16. Juli 2024
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Antwort von Foundation

Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.

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