FlowersDirect.ie Bewertungen 441

TrustScore 4 von 5

4.0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

mi sono trovata benissimo, sono italiana ho spedito dei fiori e dei cioccolatini a Dublino, tutto è stato recapitato puntuale e con la massima cura, i fiori e i cioccolatini corrispondenti alle immagi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I thought I messed up my order with the billing address, and I contacted customer service in which they answered so quickly, Joan was the lady who helped me and put my nerves at ease. she was so frien... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

If I could leave 0 stars i would. V poor customer service...even from the manager. I ordered twice ...mistakes in both orders. Flowers direct blamed courier service and wouldn't commit to any g... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Your Easter Tulips were very beautiful, delivered in good time, and your Customer Service was both professional and genuinely warm! My order had an issue which you resolved promptly and appropriately... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Haus & Garten

Vom Unternehmen geschrieben

Flowersdirect.ie is an online flower store that offers a delivery service throughout Ireland. At Flowersdirect.ie we have gained a reputation for the quality of our customer service delivering beautiful flower arrangements and our delivery service. On Flowersdirect.ie, customers can order flowers from a large selection of arrangements and bouquets. Each flower arrangement contains fresh cut flowers expertly hand-tied by experienced florists. At Flowersdirect.ie we provide flowers for all occasions and our website is easily navigated which makes finding the perfect bouquet simple. Flowersdirect.ie also provides flowers for corporate and social events, weddings, funerals, birthdays and anniversaries. At Flowersdirect.ie we also cater for different price ranges and bouquets are available for all budgets.


Kontaktinformationen

4.0

Gut

TrustScore 4 von 5

441 Bewertungen

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Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Bewertet mit 5 von 5 Sternen

Fabulous flowers

The most beautiful hat box of flowers I could have hoped for!

26. Januar 2025
FlowersDirect.ie-Logo

Antwort von FlowersDirect.ie

That’s lovely to hear, June! Delighted you were happy with your hat box of flowers. Thanks a million for your kind words – we really appreciate it! 🌸

Bewertet mit 2 von 5 Sternen

Failed to deliver on time but refund given

Edit: FlowersDirect.ie gave a full refund for missing the delivery date. This was done promptly and without fuss. It doesn't mitigate the disappointment of failing to deliver on the confirmed date but it does show they took the complaint seriously and made an attempt to make amends.

Original review: Ordered flowers to be delivered for my wife's 40th birthday. They did not arrive on the day despite tracking confirming they were out for delivery. I called customer service. They said they would check with the courier and email me an update. I heard nothing back. Less than useless. The flowers I ordered were not cheap and were ordered well in advance. Even if they are delivered after her birthday it will be pointless. Her birthday is over. I'm appalled by how bad this is. How can you take an order and not fulfill it with the prices you are charging? Woeful. Will NEVER use again.

8. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von FlowersDirect.ie

We're truly sorry for the disappointment and frustration this has caused, Rob – that’s not the experience we want for our customers. We will reach out, and we’ll do our best to make this right.

Bewertet mit 5 von 5 Sternen

I ordered the sunflower basket for my…

I ordered the sunflower basket for my granddaughter for her 15th birthday.
I know by the feedback from her and her mother the presentation was beautiful.
Delivered on time and very much appreciated.
As I live in Australia it is important for me to be able to trust the florist for an international delivery.
I will definitely use them again.

25. Januar 2025
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Antwort von FlowersDirect.ie

Thank you so much for the feedback June!

Bewertet mit 1 von 5 Sternen

Very poor quality

Really disappointed with the quality of the bouquet of flowers. First ones died within 2 days, a replacement bouquet was sent and they were probably worse. Completely withered and dying within 3 days. Would not recommend

31. Januar 2025
Bewertung ohne vorherige Einladung
FlowersDirect.ie-Logo

Antwort von FlowersDirect.ie

We're truly sorry to hear that—sure, that’s not the standard we’d ever want for our customers. We will reach out through email, and we’ll do our best to make things right for you.

Bewertet mit 5 von 5 Sternen

Amazing service

Amazing service! Was so quick and helpful! The flowers were beautiful and the balloon was fantastic

26. Januar 2025
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Antwort von FlowersDirect.ie

That’s just brilliant to hear, Meg! Delighted you loved the flowers and balloon—thanks a million for your kind words! 🌸

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service, would use again

26. Januar 2025
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Antwort von FlowersDirect.ie

That’s great to hear, Christopher! Delighted you were happy with the service—thanks a million, we’d love to help again! 🌸

Bewertet mit 5 von 5 Sternen

The flowers were beautiful.The delivery…

The flowers were beautiful.The delivery person forgot to give the chocolates.But contacted me and went back with them.Was very impressed and happy z👏

25. Januar 2025
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Antwort von FlowersDirect.ie

Thank you kindly for your feedback, Sheila. We're delighted to hear you found the flowers beautiful. Our apologies for the initial oversight with the chocolates, but we're delighted that our delivery person made it right.

Bewertet mit 5 von 5 Sternen

ordered the flowers 10 days in…

I ordered the flowers 10 days in afvance and wondered was i ordering them too early?. But they arrived bang on the day for my sisters 50 th wedding anniversary.

27. Dezember 2024
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Antwort von FlowersDirect.ie

Thank you so much, Ann!

Bewertet mit 5 von 5 Sternen

Thank you for the great service!

It was very easy to make the order and the flower bouget reached my friend's place very much on time and it looked exactly like in the photo- even more beautiful. Thanks for this great service!

27. Dezember 2024
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Antwort von FlowersDirect.ie

Hi Sibylle, thank you for leaving a review!

Bewertet mit 5 von 5 Sternen

Excellent customer service

Excellent customer service, value for money and exceptional staff especially Alyssa and Kath. Thanks ladies you were amazing!

27. Dezember 2024
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Antwort von FlowersDirect.ie

Yay! Thank you so much for sharing your feedback! :)

Bewertet mit 1 von 5 Sternen

Flowers looked noting like what I…

Flowers looked noting like what I ordered, too much folage

28. Dezember 2024
FlowersDirect.ie-Logo

Antwort von FlowersDirect.ie

Hi Gerard, thank you for taking the time to leave a review. We are genuinely sorry to hear about your dissatisfaction with the service you received. Your feedback is incredibly valuable to us as we continuously strive to improve and provide the best possible experience for our customers. We will reach out to you through email so we can rectify the issue.

Bewertet mit 1 von 5 Sternen

I have placed an order

I have placed an order, the bouquet was Ok(worth 80e?!?!- not really) there was meant to be delivered a box of chocolates too which it wasn't.
Emailed and informed, got email back saying they will look into it.
One week later and no update.

27. Dezember 2024
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Antwort von FlowersDirect.ie

Our apologies for the inconvenience caused Andreaa, we will reach out to you through email so we can rectify the issue.

Bewertet mit 1 von 5 Sternen

The flowers arrived wilting

The flowers arrived wilting, limp and a couple of the roses were rotting from the inside. I ordered a birthday bouquet for my friend, they arrived 3 days late, looking like they had been in a van for 3 days!! I sent 3 emails with photos of the beheaded flowers, they did not acknowledge me or reply. What should have been a joyous event, just made me sad..... I do not recommend this company.

21. Dezember 2024
Bewertung ohne vorherige Einladung
FlowersDirect.ie-Logo

Antwort von FlowersDirect.ie

Hi Catherine,

We hope you are well today and thank you for sharing your feedback regarding your experience with us. First of all, please accept our sincerest apologies for the disappointing experience you had with your order. We completely understand how frustrating and upsetting it must have been, especially since it is for a birthday. We are very sorry for the delay and we will certainly look into this. We also double checked and one of our colleagues have responded to the email on December 21 at approximately 2:36 PM and we have also sent a follow-up email to resolve the issue.
Please rest assured that we take incidents like these very seriously. We would love the opportunity to make this right for you and we look forward to your response.
Once again, we apologise for any inconvenience caused and thank you for understanding.

Regards,
Eli

Bewertet mit 5 von 5 Sternen

From Australia with love

I live in Australia and wanted to ensure my daughter in law received flowers on her actual birthday. Thanks to you she did and she loved them. Getting them delivered on the day was very important.
They were beautifully presented and value for money

25. November 2024
FlowersDirect.ie-Logo

Antwort von FlowersDirect.ie

We're glad we made your daughter in law day's special through your gift with our beautiful flowers, Carmen.

Bewertet mit 5 von 5 Sternen

I recently received a fab bouquet of…

I recently received a fab bouquet of pink roses, they lasted over two weeks, so I decided to purchase some for a friend, who absolutely loved them.

24. November 2024
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Antwort von FlowersDirect.ie

Thank you so much for the positive review, Elaine! :)

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