Bought skirting boards. Booked delivery for Friday. Did not arrived with no information. Then at random I received an e-mail that it will be delivered today 29/10. When arrived 2 out of 5 where damage... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
Quality of vinyl plank flooring is excellent. Although delivery is curbside and was way too heavy to bring inside. Luckily the delivery man could see I'd struggle and couldn't accept the delivery so h... Mehr ansehen
Unternehmen hat geantwortet
We fitted their herringbone laquered engineered oak flooring in our dining room two years ago, and are so pleased with it that we have now ordered the same stuff for our living room. The sales girl w... Mehr ansehen
Unternehmen hat geantwortet
A very straightforward process from beginning to end. I dealt with Dinusha who was most helpful and gave me a discount that I very much appreciated. She even got me a quicker delivery than I expected... Mehr ansehen
Unternehmensdetails
- Fachhandel für Bodenbeläge
- auch in
- Bodenleger
- Heimwerkerfachhandel
- Heimwerkermarkt
- Lieferant für Holz- und Laminatböden
Über Flooring Supplies
Vom Unternehmen geschrieben
Shop Engineered Wood Flooring
Shop Laminate Flooring
Shop Vinyl Flooring
Our Inspiration Centre
Contact Us
About FlooringSupplies.co.uk
We sell beautifully stunning and eye-catching floors for the best value around. It’s all covered. From solid to engineered wood, laminate to luxury vinyl, not to mention unlimited free samples, flexible delivery options and a top-notch customer service team.
We believe that a good home starts with a good floor, so whether you’re looking for some warm rustic charm or a slick contemporary feel, we've got everything you need to get you well on your way to your ideal home.
Have a browse around our website at www.flooringsupplies.co.uk, where you’ll find loads of photos, videos, tips and tricks to help you on your way. We've got a Room Visualiser Tool, Free Samples & friendly expert advice to help you find your perfect floor.
We look forward to seeing you soon!
Flooring Supplies
Vom Unternehmen geschrieben
- FAST DELIVERY
- Express Kerbside Delivery service available from just £40.
- FREE SAMPLES
- It can be tricky to choose a floor based on images alone. That's why we offer a super easy sample service to let you get your hands on your future floor.
- ROOM VISUALISER TOOL
- Our Room Visualiser can be used either on desktop, tablet or mobile – there’s no app needed. It works across all devices and all you need to do is take a picture of your room and the floor is replaced with the selected option! You can rotate the direction of the floor to suit your preference, and you can save and share your image quickly and easily.
- PRICE MATCH PROMISE
- We don't think that you should have to sacrifice first class service just to get a world-class deal. That's why, if you find one of our products for cheaper anywhere else, we'll be sure to match that price ourselves. You'll receive our same great delivery options and the same level of customer support, but at the lowest possible prices.
- FINANCE OPTIONS
- We offer several finance options as we aim to cater to everybody. Our finance options mean you can easily spread the cost and still get your new floor quickly. Our finance is via an external finance supplier, see full details on our website.
The UK's largest online flooring company
Why Flooring Supplies?
Why Flooring Supplies?
Why do we stand out from the rest? At Flooring Supplies, we pride ourselves on offering expert advice tailored to your needs. Our team of flooring specialists is here to guide you through every step of the process, from design inspiration to detailed technical information.
We strive to make your purchasing experience as seamless and stress-free as possible. That’s why we’ve designed an easy-to-navigate website, packed with all the key information you need. Each product comes with installation and maintenance guides, as well as a variety of 'how-to' and comparison content to support your decision-making process.
At FlooringSupplies, we understand the process of getting a new floor can be expensive, which is why we also offer flexible financial options, including interest-free and interest-bearing plans, so you can choose the payment option that works best for you. This is just one of the ways we set ourselves apart, making it easier for everyone to bring their dream flooring home.
Not sure which flooring is right for you? We've got you covered with free samples, and quick delivery across the UK! No matter where you’re located, we’re committed to ensuring that every customer has access to our high-quality products and services.
Here at FlooringSupplies, we’re dedicated to providing the best possible service, competitive prices, and expert advice to make your flooring journey as smooth as possible. Don’t just take our word for it—read our customer reviews to see how we’ve helped others transform their homes.
Kontaktinformationen
Flooring Supplies, Suite 2, Cringleford Business Centre, Intwood Rd, Cringleford, NR4 6AU, Norwich, Vereinigtes Königreich
- 01842 769333
- customerservices@flooringsupplies.co.uk
- flooringsupplies.co.uk
4.4
Hervorragend
21'686 Bewertungen
Bittet Kunden um Bewertungen
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Great floors
Purchased the Ironbark select oak engineered wood. Beautiful flooring. Smooth delivery process. Obtained a great deal as well over the phone.
28. Juli 2026
Antwort von Flooring Supplies
Nic,
We're so glad to hear you love the Ironbark select oak engineered wood and that the delivery was smooth! We appreciate you sharing your positive experience with us.
customerservices@flooringsupplies.co.uk
Erin McEwan, Flooring Supplies
Great customer service
I spoke with Irene today as I couldn't find my order confirmation and wanted to make sure my flooring order had gone through correctly. Irene was really helpful, quickly found my order, confirmed all the details and delivery date, and gave me the order reference for my records.
Really friendly and helpful service. Thanks again Irene, and Sarah and the team at Flooring Supplies. Would happily use them again. 👍
12. September 2026
Bewertung ohne vorherige Einladung
Antwort von Flooring Supplies
Anthony,
We are so glad to hear that our team could assist you in confirming your order details and delivery. It's wonderful that we could provide such helpful and friendly service.
customerservices@flooringsupplies.co.uk
Erin McEwan, Flooring Supplies
Spoke with Casey and she could not have…
Spoke with Casey and she could not have been more helpful. Courteous, professional and excellent service.
11. September 2026
Bewertung ohne vorherige Einladung
Antwort von Flooring Supplies
Eric Potts,
We're delighted to hear that you received such helpful, courteous, and professional service. Thank you for your excellent feedback!
customerservices@flooringsupplies.co.uk
Erin McEwan, Flooring Supplies
My request was promptly addressed
My request regarding quick delivery was promptly addressed
11. September 2026
Bewertung ohne vorherige Einladung
Antwort von Flooring Supplies
Joy Aladekomo,
We're so pleased to hear that your request for a quick delivery was promptly handled! Thank you for sharing your positive experience with us.
customerservices@flooringsupplies.co.uk
Erin McEwan, Flooring Supplies
Awful Delivery Service & Customer Service
Product arrived late, I chose a specific date so I could start work over the bank holiday weekend and the day came & went without hearing any news of an attempted delivery.
Then when I needed some to be returned, their collection service is awful and they will hold your money until it's all processed. I give 2 stars because the flooring is fine but I'd highly recommend you copy/paste and buy it somewhere else (loads of places do match lowest price)
Any communications with the company are painful, any attempt to understand what the situation is is brushed over & they seem to just move on & pretend they've done nothing wrong - as many of the reviews here state.
They also quite proudly claim that they "don't do compensation" so there's that. Order from somewhere else. Oh and watch them reply to this with a really generic AI comment saying they're "looking in to it"
20. August 2026
Antwort von Flooring Supplies
Drew,
We appreciate you taking the time to share your detailed feedback regarding your recent experience with us. We are truly sorry to hear about the difficulties you encountered with your delivery, especially given your specific scheduling needs for the bank holiday weekend. We also regret that our collection service and communication processes did not meet your expectations, leading to frustration with the return process and the handling of your funds. We understand your disappointment and we are actively reviewing our delivery and customer service procedures to prevent similar issues for future customers. We value your input as it helps us identify areas for improvement.
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
Very happy
We continue to be very happy with the wonderful and efficent service we have had form you. Trying to make a decison is a problem for us!!
Thank you Sue
7. September 2026
Antwort von Flooring Supplies
Susan,
We are so pleased to hear you are happy with our efficient service! We understand that making decisions can sometimes be challenging, and we are here to assist.
customerservices@flooringsupplies.co.uk
Erin McEwan, Flooring Supplies
Dinusha Kiritharan was very helpful
Dinusha Kiritharan was very helpful, arranged next day delivery too!!
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von Flooring Supplies
Gary Atkins,
We are so pleased to hear that you received such helpful assistance and that next-day delivery was arranged for you. Thank you for sharing your positive feedback!
customerservices@flooringsupplies.co.uk
Erin McEwan, Flooring Supplies
Good value flooring
Good value flooring. Easy to install. As described on website.
Marked down a star due to lack of communication on delivery. We were able to pick a delivery date which was great. However, we did not receive any texts or emails to confirm that items had been shipped or what time they would be delivered. They were delivered on the day chosen thankfully.
10. September 2026
Antwort von Flooring Supplies
WILKIE,
We're glad to hear you found our flooring to be good value and easy to install, and that it matched the website description. We appreciate you highlighting the delivery communication. We are actively working to improve our notification system for shipping and delivery times to ensure a smoother experience for our customers. Thank you for your valuable feedback.
customerservices@flooringsupplies.co.uk
Erin McEwan, Flooring Supplies
Recommend
Easy to contact, good sized samples, quick response and genuine price match promise. Would recommend!
3. September 2026
Bewertung ohne vorherige Einladung
Antwort von Flooring Supplies
ian potter,
We're so pleased to hear that you found it easy to contact us and that our samples were a good size. We're also delighted that you appreciated our quick response and genuine price match promise!
customerservices@flooringsupplies.co.uk
Erin McEwan, Flooring Supplies
Excellent service
Irene was really quick and efficient with my enquiry and arranged for delivery 3 days later. Excellent service.
7. September 2026
Bewertung ohne vorherige Einladung
Antwort von Flooring Supplies
Matt Rigby,
We're so pleased to hear that your enquiry was handled quickly and efficiently, and that your delivery was arranged so promptly. Thank you for sharing your excellent experience!
customerservices@flooringsupplies.co.uk
Erin McEwan, Flooring Supplies
Antwort von Flooring Supplies
David Wheatley,
We're happy to hear you found our value good and appreciated our communication. We're glad your delivery arrived on time.
customerservices@flooringsupplies.co.uk
Erin McEwan, Flooring Supplies
Casey was amazing and sorted out my…
Casey was amazing and sorted out my order and brought my delivery date forward with no questions asked which was great in needing them for the weekend. Well recommend
9. September 2026
Bewertung ohne vorherige Einladung
Antwort von Flooring Supplies
Jack Baines,
We're delighted to hear that your order was sorted out and your delivery date was brought forward. We appreciate your positive feedback and recommendation!
customerservices@flooringsupplies.co.uk
Erin McEwan, Flooring Supplies
Great service, with a focus on floors NOT flaws!
Buying online can be frustrating and filled with risk, but I'm delighted to say that dealing with Flooring Supplies has been a pleasure, thanks to the service and help provided throughout the process.
The prompt delivery of two good sized samples to help select our flooring (Van Gogh, Urban Grey, rigid tile) was a positive start, but the help provided by Dinusha has made the experience a pleasure. From helpful feedback in the online chat, to clear instructions for secure processing of the order, Dinusha's patience and positive attitude was great.
I'm now looking forward to delivery [on our chosen day!] and getting our new bathroom floor installed.
Thanks Dinusha and Team!
9. September 2026
Bewertung ohne vorherige Einladung
Antwort von Flooring Supplies
Jon M,
We are so pleased to hear that your experience with us was a positive one, especially given the common frustrations of online shopping. It truly makes our day to know that our team, and specifically our colleague, provided such helpful and patient assistance throughout your selection and ordering process. We are delighted that the samples met your expectations and that you are now looking forward to the delivery and installation of your new bathroom floor. Thank you for sharing your wonderful feedback; we truly appreciate it.
customerservices@flooringsupplies.co.uk
Erin McEwan, Flooring Supplies
Jessica was a great help,got everything…
Jessica was a great help,got everything sorted for me.very happy !!!
9. September 2026
Bewertung ohne vorherige Einladung
Antwort von Flooring Supplies
Russell Smith,
We are so pleased to hear that you received such great assistance and that everything was handled to your satisfaction. Thank you for sharing your positive feedback!
customerservices@flooringsupplies.co.uk
Erin McEwan, Flooring Supplies
Everything clear and correct
Great communication , everything clear and correct , quick response and great price .
Thank you Ms Casey Begley for take care about my order and set up delivery really quick :-)
9. September 2026
Bewertung ohne vorherige Einladung
Antwort von Flooring Supplies
KRZYSZTOF KACZMAREK,
We're delighted to hear that you experienced clear communication, quick responses, and a great price. It's wonderful to know that your order and delivery were handled efficiently.
customerservices@flooringsupplies.co.uk
Erin McEwan, Flooring Supplies
Antwort von Flooring Supplies
Karen ,
We're delighted to hear you found a great selection of laminate flooring and that our delivery was rapid. Thank you for your excellent feedback!
customerservices@flooringsupplies.co.uk
Erin McEwan, Flooring Supplies
We sent for some samples of flooring we…
We sent for some samples of flooring we were considering. They came a couple of days later. Unlike the ones we'd got from B&Q, these were free!!
We chose the flooring we wanted and bought some. The main order took more than a week to arrive though.
8. September 2026
Antwort von Flooring Supplies
Andy Beecroft,
We appreciate your feedback regarding the sample delivery and the main order's arrival time. We are always working to improve our delivery speed for all our customers.
customerservices@flooringsupplies.co.uk
Erin McEwan, Flooring Supplies
Good overall experience
Great sampling service, good quality floors, reliable delivery service. Purchased from them a few times now, a bit more expensive than other sites but overall good experience.
19. August 2026
Antwort von Flooring Supplies
Francesca Nesler,
We're so pleased to hear you've had such a good experience with our sampling and delivery services, and that you're happy with the quality of our floors. We appreciate your continued business!
customerservices@flooringsupplies.co.uk
Erin McEwan, Flooring Supplies
Flooring Samples are very good and they…
Flooring Samples are very good and they arrived on time
8. September 2026
Antwort von Flooring Supplies
customer,
We're delighted to hear that your flooring samples were excellent and arrived promptly. Thank you for sharing your positive feedback!
customerservices@flooringsupplies.co.uk
Erin McEwan, Flooring Supplies
Moduleo LAYRED 51106 LAUREL OAK Plank
I had a live chat with Irene and her manager Sarah as I needed help placing my order. My builder asked me to order a number of packs but I had to order in square meters. They very kindly converted it and sent me a link with the invoice already prepared. The link was very easy to follow, order was placed within a matter of minutes. I would recommend Flooring Supplies to anyone wanting new flooring, excellent service from sending out samples to ordering online. Thank you both for your help
8. September 2026
Bewertung ohne vorherige Einladung
Antwort von Flooring Supplies
Jayne Taylor,
We are so pleased to hear about your positive experience with our team. It's wonderful that we could assist you with the conversion and make your ordering process smooth and efficient. We truly appreciate your recommendation.
customerservices@flooringsupplies.co.uk
Erin McEwan, Flooring Supplies
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