Bought skirting boards. Booked delivery for Friday. Did not arrived with no information. Then at random I received an e-mail that it will be delivered today 29/10. When arrived 2 out of 5 where damage... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Quality of vinyl plank flooring is excellent. Although delivery is curbside and was way too heavy to bring inside. Luckily the delivery man could see I'd struggle and couldn't accept the delivery so h... Mehr ansehen
Unternehmen hat geantwortet
We fitted their herringbone laquered engineered oak flooring in our dining room two years ago, and are so pleased with it that we have now ordered the same stuff for our living room. The sales girl w... Mehr ansehen
Unternehmen hat geantwortet
A very straightforward process from beginning to end. I dealt with Dinusha who was most helpful and gave me a discount that I very much appreciated. She even got me a quicker delivery than I expected... Mehr ansehen
Unternehmensdetails
- Fachhandel für Bodenbeläge
- auch in
- Bodenleger
- Heimwerkerfachhandel
- Heimwerkermarkt
- Lieferant für Holz- und Laminatböden
Über Flooring Supplies
Vom Unternehmen geschrieben
Shop Engineered Wood Flooring
Shop Laminate Flooring
Shop Vinyl Flooring
Our Inspiration Centre
Contact Us
About FlooringSupplies.co.uk
We sell beautifully stunning and eye-catching floors for the best value around. It’s all covered. From solid to engineered wood, laminate to luxury vinyl, not to mention unlimited free samples, flexible delivery options and a top-notch customer service team.
We believe that a good home starts with a good floor, so whether you’re looking for some warm rustic charm or a slick contemporary feel, we've got everything you need to get you well on your way to your ideal home.
Have a browse around our website at www.flooringsupplies.co.uk, where you’ll find loads of photos, videos, tips and tricks to help you on your way. We've got a Room Visualiser Tool, Free Samples & friendly expert advice to help you find your perfect floor.
We look forward to seeing you soon!
Flooring Supplies
Vom Unternehmen geschrieben
- FAST DELIVERY
- Express Kerbside Delivery service available from just £40.
- FREE SAMPLES
- It can be tricky to choose a floor based on images alone. That's why we offer a super easy sample service to let you get your hands on your future floor.
- ROOM VISUALISER TOOL
- Our Room Visualiser can be used either on desktop, tablet or mobile – there’s no app needed. It works across all devices and all you need to do is take a picture of your room and the floor is replaced with the selected option! You can rotate the direction of the floor to suit your preference, and you can save and share your image quickly and easily.
- PRICE MATCH PROMISE
- We don't think that you should have to sacrifice first class service just to get a world-class deal. That's why, if you find one of our products for cheaper anywhere else, we'll be sure to match that price ourselves. You'll receive our same great delivery options and the same level of customer support, but at the lowest possible prices.
- FINANCE OPTIONS
- We offer several finance options as we aim to cater to everybody. Our finance options mean you can easily spread the cost and still get your new floor quickly. Our finance is via an external finance supplier, see full details on our website.
The UK's largest online flooring company
Why Flooring Supplies?
Why Flooring Supplies?
Why do we stand out from the rest? At Flooring Supplies, we pride ourselves on offering expert advice tailored to your needs. Our team of flooring specialists is here to guide you through every step of the process, from design inspiration to detailed technical information.
We strive to make your purchasing experience as seamless and stress-free as possible. That’s why we’ve designed an easy-to-navigate website, packed with all the key information you need. Each product comes with installation and maintenance guides, as well as a variety of 'how-to' and comparison content to support your decision-making process.
At FlooringSupplies, we understand the process of getting a new floor can be expensive, which is why we also offer flexible financial options, including interest-free and interest-bearing plans, so you can choose the payment option that works best for you. This is just one of the ways we set ourselves apart, making it easier for everyone to bring their dream flooring home.
Not sure which flooring is right for you? We've got you covered with free samples, and quick delivery across the UK! No matter where you’re located, we’re committed to ensuring that every customer has access to our high-quality products and services.
Here at FlooringSupplies, we’re dedicated to providing the best possible service, competitive prices, and expert advice to make your flooring journey as smooth as possible. Don’t just take our word for it—read our customer reviews to see how we’ve helped others transform their homes.
Kontaktinformationen
Flooring Supplies, Suite 2, Cringleford Business Centre, Intwood Rd, Cringleford, NR4 6AU, Norwich, Vereinigtes Königreich
- 01842 769333
- customerservices@flooringsupplies.co.uk
- flooringsupplies.co.uk
4.4
Hervorragend
21'686 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Wonderful experience during the…
Wonderful experience during the purchasing process! Irene was very helpful and responsive, she made it happen in no time! Thank you
8. September 2026
Bewertung ohne vorherige Einladung
Antwort von Flooring Supplies
Giovanna Federico,
We are so pleased to hear you had such a wonderful experience during your purchasing process! It's fantastic to know that our team was helpful and responsive, making everything happen quickly for you.
customerservices@flooringsupplies.co.uk
Erin McEwan, Flooring Supplies
The delivery and shop staff are very…
The delivery and shop staff are very welcoming and other than my last order being out of stock it arrived on the secondary due date
Cost is accomodating also, as I have shopped around.
With recognised weekly delivery slots tailored to your needs
exactly what is needed
Well done
30. August 2026
Antwort von Flooring Supplies
Diana Hendry,
We are so happy to hear about your positive experience with our delivery and shop staff! We appreciate you highlighting our accommodating costs and convenient weekly delivery slots. Thank you for your kind words and for recognizing our efforts.
customerservices@flooringsupplies.co.uk
Erin McEwan, Flooring Supplies
Yet again a very poor delivery service…
Yet again a very poor delivery service and poor communication ,,, called uk floors 5 times about delivery nobody knew anything and nobody called me back . This is the 3rd time I have bought from this company and the last time,,, my floor turned up 5 days late and dumped on my driveway,,,
4. September 2026
Antwort von Flooring Supplies
We’re genuinely sorry to hear about your experience, particularly as this was your third order with us. We completely understand your frustration after having to make several calls for updates, not receiving the promised call back, and waiting five days beyond the expected delivery date.
We’d also like to clarify that our flooring deliveries are made on a kerbside delivery basis, meaning the driver is not required to carry the flooring into the property. However, we appreciate that the way your delivery was handled, alongside the delays and lack of communication, was disappointing.
We sincerely apologise for the inconvenience caused and would really like the opportunity to look into what happened. Please contact our Customer Services team with your order details so we can review this with you directly.
Excellent service from Irene and Sarah
7. September 2026
Bewertung ohne vorherige Einladung
Antwort von Flooring Supplies
Ann Bowcock,
We truly appreciate you sharing your positive feedback. We are delighted to hear that our team provided you with excellent service.
customerservices@flooringsupplies.co.uk
Erin McEwan, Flooring Supplies
Irene
Irene, has helped me today with the purchase of some flooring accessories, she was efficient helpful and patient, which made things easy and quick, also thank-you to Irene's manager Sarah 👍🏽
7. September 2026
Bewertung ohne vorherige Einladung
Antwort von Flooring Supplies
Jason Reid,
We're so pleased to hear that you had such a positive experience with your purchase of flooring accessories. It's wonderful to know that our team member was efficient, helpful, and patient, making the process easy and quick for you. We appreciate you acknowledging their excellent service.
customerservices@flooringsupplies.co.uk
Erin McEwan, Flooring Supplies
Delayed delivery, no communication
Delayed delivery twice with no communication. Can’t trust the delivery times, very poor service.
7. September 2026
Antwort von Flooring Supplies
We’re sorry to hear about the delays to your delivery and, in particular, the lack of communication. We completely understand how frustrating it is when you’re relying on an expected delivery date and are left without updates.
This is not the level of service we aim to provide, and we apologise for the inconvenience caused. We appreciate you taking the time to share your feedback, which we’ll pass on to the relevant team as we continue working to improve our delivery service.
I have dealing today with Casey over a…
I have dealing today with Casey over a phone call and everything went really smoothly and straight forward
Much appreciated Flooring Supplies and Casey
7. September 2026
Bewertung ohne vorherige Einladung
Antwort von Flooring Supplies
L Slomka,
We're delighted to hear that your phone call was a smooth and straightforward experience. We truly appreciate your positive feedback!
customerservices@flooringsupplies.co.uk
Erin McEwan, Flooring Supplies
Floor sample
I ordered a floor sample. Service was great. Sample appeared to be of good quality and a decent size. Unfortunately the colour wasn't suitable on this occasion.
31. August 2026
Antwort von Flooring Supplies
Karen,
We're happy to hear our service and sample quality met your expectations. We understand the color wasn't quite right this time, and we appreciate your feedback.
customerservices@flooringsupplies.co.uk
Erin McEwan, Flooring Supplies
Very good product and service.
Very good product and service.
Problem was soon sorted and replacement arrived very quickly .
3. September 2026
Antwort von Flooring Supplies
the brick,
We're delighted to hear that you had such a positive experience with both our product and service. We're especially pleased that any issues were quickly resolved and that your replacement arrived so promptly.
customerservices@flooringsupplies.co.uk
Erin McEwan, Flooring Supplies
Dinusha was very efficient and dealt…
Dinusha was very efficient and dealt with our query immediately with a very acceptable outcome.
This is a great company to deal with and will use again in the future.
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von Flooring Supplies
KEN,
We're so pleased to hear that your query was handled efficiently and resulted in a very acceptable outcome. It's wonderful that you had a great experience and plan to use us again!
customerservices@flooringsupplies.co.uk
Erin McEwan, Flooring Supplies
Irene was very helpful in taking my…
Irene was very helpful in taking my order by phone and arranging a specific delivery date for me.
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von Flooring Supplies
Julia Simpson,
We're so pleased to hear that you received such helpful service when placing your order and arranging a specific delivery date. We appreciate you taking the time to share your positive experience.
customerservices@flooringsupplies.co.uk
Erin McEwan, Flooring Supplies
Penny was fantastic from start to…
Penny was fantastic from start to finish . I cannot fault the service I recieved and have now ordered my perfect new floor at a fantastic price . Great company to deal with .
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von Flooring Supplies
Zee,
We're delighted to hear that you received fantastic service and found your perfect new floor at a great price! We appreciate you sharing your positive experience.
customerservices@flooringsupplies.co.uk
Erin McEwan, Flooring Supplies
Fantastic service
Irene and Sarah were a fantastic help with helping us buy flooring for all if our down stairs .
Thorough, helpful and great value.
Best price by a mile and delivered where others wouldn’t.
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von Flooring Supplies
Allan,
We're delighted to hear that you received such thorough and helpful assistance with your flooring purchase. We appreciate you mentioning the great value and competitive pricing, along with the successful delivery. Thank you for your positive feedback!
customerservices@flooringsupplies.co.uk
Erin McEwan, Flooring Supplies
Quick service
Samples were quick to arrive just a shame quite small so hard to imagine all over the floor.
23. August 2026
Antwort von Flooring Supplies
Thank you for your feedback. We’re continually working to improve our customers’ experience and have passed your comments on to our Samples Department for review.
Rubbish delivery
I ordered 3 pieces of laminate incizo profile from this company 2 weeks ago and still haven't received my order. I've called them at least 3 times to complain about their delivery provider, DX, sending me notifications of attempted deliveries that never took place. Every time I have they've blamed their delivery partner (who may well be at fault), but at the end of the day its Flooring Supplies selling me the product, not DX. The customer service people were very nice, but at no point when speaking to them have they offered any tangible solutions to make the customer experience better, like offering to send the order again with a different courier, or offering to refund the shipping fee. I've been given reassurances it would be delivered in the next day after speaking with them twice, and it still hasn't arrived. It's amazing how 3 little pieces of laminate trim can be such a challenge. The delay has added cost onto my project as I'm now going to have to pay my flooring installer more money to come back to finish the job.
3. September 2026
Bewertung ohne vorherige Einladung
Antwort von Flooring Supplies
We’re genuinely sorry for the experience you’ve had with this order. We understand how frustrating it must have been to experience repeated delivery issues, receive conflicting updates, and have to contact us several times without a satisfactory resolution.
While the delivery was handled by our courier partner, we recognise that we remain responsible for supporting you as our customer. We’re particularly sorry that the delay has caused additional inconvenience and costs with your flooring installer.
We’d really like the opportunity to look into this and discuss it with you directly. Please contact us with your order details so we can review what happened and work towards a suitable resolution.
Easy transaction by knowledgeable staff…
Easy transaction by knowledgeable staff member . Thank you Irene
3. September 2026
Bewertung ohne vorherige Einladung
Antwort von Flooring Supplies
Pamela Lonsdale,
We are so pleased to hear about your positive experience with our team. We appreciate your kind words!
customerservices@flooringsupplies.co.uk
Erin McEwan, Flooring Supplies
Irene was very helpful today.
Irene was very helpful today.
Will be buying more from you.
3. September 2026
Bewertung ohne vorherige Einladung
Antwort von Flooring Supplies
Bob Davies,
We are so pleased to hear that you found the assistance provided to be helpful. We appreciate you sharing your positive feedback and look forward to your continued business.
customerservices@flooringsupplies.co.uk
Erin McEwan, Flooring Supplies
Had a superb experience with Irene and…
Had a superb experience with Irene and Sarah the manager at Flooring Supplies, my query was dealt with quickly and efficiently, a very professional company and a very happy customer
3. September 2026
Bewertung ohne vorherige Einladung
Antwort von Flooring Supplies
Elizabeth McDermott,
We're happy to hear that your query was dealt with quickly and efficiently. We appreciate your kind words about our professional company and are delighted to have you as a very happy customer.
customerservices@flooringsupplies.co.uk
Erin McEwan, Flooring Supplies
Really excellent customer service
Really excellent customer service: we needed some advice on getting hte right product and the right amount. We had an excellent experience with an advisor giving us help and sorting out a large order, while keeping hte discount code. They were friendly warm and couldn't be more helpful!
We found the delivery excellent- good communication, knew when to expect it, tracking was great.
And the product is great, as described and just what we wanted.
29. August 2026
Bewertung ohne vorherige Einladung
Antwort von Flooring Supplies
ADraper,
We are absolutely delighted to hear about your excellent experience with us! It's wonderful to know that our team provided such helpful and friendly advice, ensuring you received the right product and quantity, all while honoring your discount. We're also thrilled that our delivery service met your expectations with great communication and tracking. Thank you for your kind words about our product too!
customerservices@flooringsupplies.co.uk
Erin McEwan, Flooring Supplies
Antwort von Flooring Supplies
We’re sorry to hear that your delivery took longer than expected. We understand how frustrating delays can be, particularly when you’re waiting to get your flooring project underway.
We appreciate you taking the time to share your feedback and apologise for the inconvenience caused. We’ll certainly take your comments on board as we continue to improve our delivery service.
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