Fleeto Bewertungen 174

TrustScore 4.5 von 5

4.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Picked up a car from Fleeto yesterday, and what a great service, Yaamin specially, helped me get all sorted and answered all my queries. Great customer support, even called me today asked how I was, i... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Amazing experience friendly staff. Providing quick services by knowledgeable professional people ... At the front desk receptionist she's amazing very welcoming ...no many places you go the offe... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I had a very good experience using Fleeto Car Rental for taxi purposes. Their service was reliable, professional, and very helpful throughout the whole process. The vehicles were in good condition... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The whole experience with Simple Self Drive is amazing. From day 1 until over 5 months, they never failed to impress with their professionalism, friendly approach, and kindness. Taz, Ayhan, Zamira, Ka... Mehr ansehen

Unternehmensdetails

Vom Unternehmen geschrieben

Fleeto provides vehicle solutions for private hire drivers across London, offering flexible rental and rent-to-buy options designed to help drivers get on the road quickly and reliably. We understand that for many drivers, their vehicle is their livelihood. Our focus is on keeping the process simple, transparent, and efficient. From the first enquiry through to vehicle collection, our team works to ensure drivers clearly understand the requirements, documentation, and pricing so they can begin working without unnecessary delays. Our fleet includes a range of modern vehicles suitable for private hire platforms, including hybrid, petrol, and electric models. Vehicles are prepared to meet licensing requirements and are maintained to support drivers who rely on them daily for work. Fleeto supports drivers at different stages of their journey. Whether someone is new to private hire driving or an experienced driver looking to upgrade or swap vehicles, our team aims to provide practical guidance and support throughout the process. Customer feedback plays an important role in helping us improve. We encourage drivers to share their experiences so we can continue developing our service and supporting drivers across London.


Kontaktinformationen

4.6

Hervorragend

TrustScore 4.5 von 5

174 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

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Bewertet mit 5 von 5 Sternen

Simple Self Drive was very helpful when…

Simple Self Drive was very helpful when making the decision to hire a PCO car. Billy did everything for me and showed me everything I need to know about the car. Celina gave a helpful service at the reception and provided me with all the needed information. I appreciate the service of Simple Self Drive a lot!

21. November 2022
Bewertung ohne vorherige Einladung
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Antwort von Fleeto

Hi Mr Choudhury

Your happiness is what drives us and we are glad we were able to cater to your needs. Your feedback also helps us so thanks for taking the time out to leave the review

Please don't hesitate to contact us for any future needs

Regards
Customer Care Team
Simple Self Drive

Bewertet mit 5 von 5 Sternen

I like Simple Self Drive

I like Simple Self Drive. If I have any issues they always help me wether it is to change my car or sort out anything else. I have been with them for 2 years and have had not issues and happy to continue being with Simple Self Drive. Kalam, Martin and Billy are always helpful. Celina at the reception was very welcoming and offered me a coffee straight away.

30. November 2022
Bewertung ohne vorherige Einladung
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Antwort von Fleeto

Hi Ruban

Thanks for choosing to hire with Simple Self Drive, your custom is really appreciated, we also appreciate the time you took to leave this glowing review.

We are here if there is anything else you need

Customer Care Team
Simple Self Drive

Bewertet mit 5 von 5 Sternen

I had a great experience at Simple Self…

I had a great experience at Simple Self Drive. The staff is great. I’ve been with Simple Self Drive for the past 2 years. Billy, Kalam and Martin are welcoming and accommodating. Celina greeted me with a smile and offered me a coffee. She was polite and helpful.

30. November 2022
Bewertung ohne vorherige Einladung
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Antwort von Fleeto

Hi Sandro

Thank you so much for this 5-star review. We really appreciate you being a Simple Self Drive customer and helping to share the word about us. We’re here for you anytime

Regards
Customer Care Team
Simple Self Drive

Bewertet mit 5 von 5 Sternen

My experience was great as usual

My experience was great as usual.
Celina happily look after me and sorted out all enquiries I had. And fixed it with great attitude.
I went without any appointment and problems were sorted immediately.
Good service great staff.
Thanks from Amini

29. November 2022
Bewertung ohne vorherige Einladung
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Antwort von Fleeto

Hi Amini,

Thanks so much for leaving us such a great review, so pleased the team looked after you, we try our utmost to make sure all members of the simple self drive family are well catered for.

Please get in touch if there is anything else we can do for you.

Regards
Customer Care Team
Simple Self Drive

Bewertet mit 5 von 5 Sternen

Amazing experience friendly staff

Amazing experience friendly staff. Providing quick services by knowledgeable professional people ...
At the front desk receptionist she's amazing very welcoming ...no many places you go the offer you a drink but with her is "hello good can I offer you something to drink.
To all the staff working at Simple Self Drive keep doing incredible work that your doing .

I would highly recommend everyone to simple self drive.
With peace of mind. 👍🏽💯👌🏿✍🏾

22. November 2022
Bewertung ohne vorherige Einladung
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Antwort von Fleeto

Hi Damarrio

Thank you for choosing Simple Self Drive and it great to hear that you were pleased with the service you received. Customers like you make it all worth it!

Please don't hesitate to get in touch if there is anything else we can help with

Regards
Customer Care Team
Simple Self Drive

Bewertet mit 5 von 5 Sternen

VIP SERVICES HIGHLY RECOMMENDED

I have always very good experience with simply self drive 🚗 it's my second time every thing is dealt with professionally and quickly all staff knows what to do. Great customer service especially at reception with Celina and also Mo from PCO hire team.

22. November 2022
Bewertung ohne vorherige Einladung
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Antwort von Fleeto

Hi Tahir

We thank you for your feedback and so glad we could be of service, we will relay your feedback to the team!

Customer Care Team
Simple Self Drive

Bewertet mit 5 von 5 Sternen

I have really good experience with…

I have really good experience with SIMPLE SELF DRIVE They are best in service, quick paper work, helpful and Friendly and they have so many cars options .
Billy manager is so friendly
I would highly recommend This company

9. November 2022
Bewertung ohne vorherige Einladung
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Antwort von Fleeto

Hi Majid

Thanks so much for leaving us such a great review and the shout out for the team, we strive to offer our clients the best service possible so your comments mean the world!

Customer Care Team
Simple Self Drive

Bewertet mit 5 von 5 Sternen

Wow great customer service

Wow great customer service. They look after their drivers and very accommodating.
Would recommend all day.

8. November 2022
Bewertung ohne vorherige Einladung
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Antwort von Fleeto

Hi Biggz

Thanks for your kind feedback, we really appreciate your custom. Don't hesitate to drop us a line if there is anything more we can do for you

Customer Care Team
Simple Self Drive

Bewertet mit 5 von 5 Sternen

Celina was excellent

Celina was excellent. I was late and she put me at ease. Very welcoming.
My car got sorted very quickly, thank you

4. November 2022
Bewertung ohne vorherige Einladung
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Antwort von Fleeto

Hi Scott

Thank you for such a great review, we are chuffed you were happy with your experience.

Regards
Customer Care Team
Simple Self Drive

Bewertet mit 5 von 5 Sternen

Very good service

Very good service. Billy, Kalam, Jessica, Martin are very friendly and helpful. The cars are very affordable and nice. They are nice, new and fully electric just what I am looking for. Celina was very accommodating.

4. November 2022
Bewertung ohne vorherige Einladung
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Antwort von Fleeto

Hi Saiful

Thanks for your review, we will let the team know about your kind comments. Thanks for choosing Simple Self Drive for your PCO Hire needs.

Regards
Customer Care Team
Simple Self Drive

Bewertet mit 5 von 5 Sternen

So far, so good.

So far, so good. I am coming to the end of my rental with SimpleSelfDrive and my experience thus far has been exceptional.

The day I picked up the vehicle, they had explained the entire rental process and were able to adapt to my insurance needs. When going over the vehicle for any damage everything was highlighted very clearly, so when the vehicle comes back in I have sufficient evidence to not be charged anything else.

They have a dedicated WhatsApp business number which makes the process simplistic. I can just text my concerns over and is sorted out promptly.

The only concern, however, I knew when signing the contract is that I live in West London. Coming in for service could be tedious due to it being a 30-mile drive. It would be lovely if there were service partners across London to allow a little more flexibility. This does not happen often, and does not take away from the amazing experience.

4. November 2022
Bewertung ohne vorherige Einladung
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Antwort von Fleeto

Hi Omar

Firstly thanks for leaving such a detailed review we really appreciate it and glad we were able to meet your expectations for the most part.

We also take on board your comments about the distance for the servicing and apologies for the inconvenience, we will take back your points and see what we can do to improve this.

Please do let us know if there is anything we can do in the future and thanks for choosing Simple Self Drive

Regards
Customer Care
Simple Self Drive

Bewertet mit 5 von 5 Sternen

5 Star PCO car hire!

Was searching for PCO car hire and found simple self drive, Absolutely amazing service, staff are fantastic and the cars are well looked after. If I’ve ever had any issues with the vehicle they’ve always dealt with it promptly and very professionally. I’d highly recommend to anyone looking for PCO hire with insurance.

4. November 2022
Bewertung ohne vorherige Einladung
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Antwort von Fleeto

Hi Nasir

Your custom is greatly appreciated and thank you for sharing your experience with Simple Self Drive. The team are on hand if there is anything else we can assist you with

Regards
Customer Care Team
Simple Self Drive

Bewertet mit 5 von 5 Sternen

I received a great experience anytime I…

I received a great experience anytime I visit the office.The staff is polite and listen to your concerns and problems and are willing to help. Celina, Billy, Martin and Kalam are very helpful and they are the eyes of the company and are presenting the company in a very professional manner. I am very pleased and happy to tell friends and family about Simple Self Drive.

4. November 2022
Bewertung ohne vorherige Einladung
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Antwort von Fleeto

Dear Customer

Woah! your review made our day, customers like you make it all worth it!

Regards
Customer Care Team
Simple Self Drive

Bewertet mit 5 von 5 Sternen

TOP 👌 …

Very professional company that adds value to my money. You have a great team, special thanks to the very helpful Celina!

3. November 2022
Bewertung ohne vorherige Einladung
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Antwort von Fleeto

Hi Samuel

We appreciate your feedback and glad the team could be of help, please don't hesitate to contact us if there is anything else we can help with

Regards
Customer Care Team
Simple Self Drive

Bewertet mit 5 von 5 Sternen

Excellent customer service and the…

Excellent customer service and the staff are really helpful with any issues.

2. November 2022
Bewertung ohne vorherige Einladung
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Antwort von Fleeto

Hi Saif

It's a pleasure to be of service, thanks for chosing to Hire with Simple Self Drive

Regards
Customer Care Team
Simple Self Drive

Bewertet mit 5 von 5 Sternen

Highly recommended.

Highly recommended, Great service at all times and wonderful customer relations.

2. November 2022
Bewertung ohne vorherige Einladung
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Antwort von Fleeto

Hi Sustef

Your feedback means the world to us, thanks for taking the time out to write us a great review.

Customer Care Team
Simple Self Drive

Bewertet mit 1 von 5 Sternen

Unfair treatment …

These people think they can keep your refundable deposit even when you return their car in good condition. They rented a car to someone with no PCO job. TfL is not monitoring These companies properly. They don't deal with complaints.

16. Juni 2021
Bewertung ohne vorherige Einladung
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Antwort von Fleeto

Hi Alison

Sorry your experience with us wasn't up to scratch, we would love the opportunity to try make this right so if you could email us on info@simpleselfdrive.co.uk we could look in to your experience

Thanks in advance
Customer Care Team
Simple Self Drive

Bewertet mit 1 von 5 Sternen

Beware!

Beware! This company is extremely fraudulent and doggy. It has not returned deposits frequently when people decided to withdraw from dealing with it. It tries to extract your money by baseless excuses and reasons. There are many honest dealers in this country. Boycott these dodgy ones!

2. Juni 2021
Bewertung ohne vorherige Einladung
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Antwort von Fleeto

Hi Asadollah

We welcome all feedback so thanks for taking the time out and sorry for the somewhat late reply. We are sorry our service didn't meet your expectations but we would like to assure you customer care and integrity is really important to us. That being said we would love the opportunity to look in to your case and see if we can make it right so if you would like to email us with your agreement number and reg a member of the management team will look in to your case and respond accordingly.

Regards
Customer Care Team
Simple Self Drive

Bewertet mit 1 von 5 Sternen

dodgy company

the worst company i have ever seen in my driving life time. the are dodgy and you would never recieve you deposite back in total. in some cases they never get their deposite back if you check their google reviews. i strongly advise people to not get any car in any form whatsoever from this company.

2. Juni 2021
Bewertung ohne vorherige Einladung
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Antwort von Fleeto

Hi Asadollah

We welcome all feedback so thanks for taking the time out and sorry for the somewhat late reply. We are sorry our service didn't meet your expectations, as you will know from the terms and conditions there are some additional charges related to hiring vehicles such as damages etc. We would love the opportunity to look in to your case and see if we can make it right so if you would like to email us with your agreement number and reg a member of the management team will look in to your case and respond accordingly.

Regards
Customer Care Team
Simple Self Drive

Bewertet mit 5 von 5 Sternen

Great claim management company

Simple Self Drive managed my car repair and insurance claim, they went above and beyond what was expected. Replacement hire car was fantastic, the repair to my car was fantastic amd completed on time. Staff are great and they managed to locate the third party insurance company inmediately unlike my insurance companies appointed claim management company, who fobbed me of with excuses for a month with no results.

15. Oktober 2020
Bewertung ohne vorherige Einladung
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Antwort von Fleeto

Dear Customer

Thanks so much for leaving us such a great review and sorry for taking so long to reply.

We are glad we could be of service!

Regards
Customer Care Team
Simple Self Drive

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