I bought a set with two linked alarms and one heat detector in 2022. For the past month one has been beeping to signify a low battery. Last night it beeps approx 30 times in a row every half h... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Completely agree with the last reviewer...this guy "Peter" did exactly the same to me...initially replies very quickly, then disappears, obviously feeling smug at that fact that no phone number is li... Mehr ansehen
Bought enough for 3 house installation and all 3 of us now having to renew after very sporadic noise coming from units AFTER 3 years! Reading reviews it looks like a waste of time even contacting thi... Mehr ansehen
One of my smoke alarms chirps when room temperature drops to 17 degrees Celsius. No response from customer service. Can only email, no contact number. Would like a replacement, but suspect I’ll ne... Mehr ansehen
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Das haben sich andere Leute angesehen
Really, really poor
Really, really poor. No correspondence when sent email asking about delivery after three weeks, although site still says products are in stock. More than happy to take our money but can't reply to emails. Why say products in stock but not ship after three weeks? Might be very busy but have not had one correspondence or reply to my emails.
Avoid!
Getting scammed out of £130. Avoid!
We bought 3 alarm bundles from this company. Only two arrived. When contacted on two occasions, to chase up the reamining bundle we were told that they were delayed due to covid. Now they are claiming we were sent all the bundles in the first package. This is not the case and they refuse to send us our items or provide a refund of £129.98. Really poor.
Excellent service
Excellent service. Ordered the pack from them; it arrived earlier than they had said; one was faulty and wouldn’t turn on.
I emailed the office (Saturday morning) and got a reply by the afternoon! Replacement in my hands by Wednesday.
Very easy to link and fit.
Very recommended!
Great service and product
Recently purchased a special order from this company. Arrived smartly. Easy to set up. I used the sticky pads which are very good. Don't like screwing things. Anyway delighted with product. Had an issue with one which started bleeping and flashing red. Emailed the company and a replacement was ordered. No quibble. Very good service.
Interlinked smoke alarms
Alarms were delivered quicker than estimated and fitted by myself in 25 minutes as I screwed them to the ceiling and also fitted the sticky pads (belt and braces).
The instructions were easy to follow and paired up no problem.
Tested them and you can certainly hear them they are really loud.
I bought the battery operated starter…
I bought the battery operated starter pack. So easy to link and install. I have used the sticky pads but it does look simple enough to use the screws to fix to the ceiling if required.
Forget the sticker pads!!
Forget the sticker pads!!! Had bought 7 alarms over 2 properties and 5 fell down breaking 3 of them. Alarms are lightweight so clearly the circular sticker pads are not up to it as they peel off whether in a warm or cold room. Have informed the Company who in fairness send replacement alarms, however they are in denial over the sticker problems given dozens of other complaints, clearly wishing to still "sell" the convenience stick them up story as the unique selling point. That is flouting advertising standards the way I see it, totally ignoring feedback. If you screw them in, then yes they work are set up easily, but imagine having a small print statement on instructions stating they may not stick on wallpaper...how many houses have ceilings that do not have wallpaper? Jeesh...So 1 Star for continuing to sell a working Turkey....
Linked smoke alarms
I had one of the alarms chirp every 3 hours, annoying at night.
I was very pleased to be advised that a replacement unit was to be sent as soon as stock was available.
Excellent service, most impressed.
I bought the middle bundle of…
I bought the middle bundle of interlinked alarms to comply with the new Scottish regulations, and am very pleased with them! Took myself and husband about 20 minutes to remove our old ones, pair up these ones with each other and install. One of the reasons I bought these is because our local electrician was using them so I knew they would be ok, plus they are less noticeable when up that other bulkier less sleek brands and the remote control was also a plus.
No issues with delivery or customer service, very fast to respond to queries!
Flimy not easy to use
These are very flimsy and not easy to work, the sticky labels do not keep them up on ceiling either.
Fell off now not working so I definitely would not buy these again. And would not advise anyone too either
One of smoke detector faulty but replaced swiftly
Ordered package to comply with new regulations, unfortunately one of the smoke alarms failed to pair. I had no difficulty emailing Firegaurd who responded quickly and sent a replacement. Good costumer service 😀
** USE SCREWS IF CEILING HAS WALLPAPER ON IT **
Fire/ smoke alarms set ideal .. just don't use the adhesive pads on wallpaper as three fell down & cracked the plastic. On just painted ceilings they seem to stick ok.
** USE SCREWS IF CEILING HAS WALLPAPER ON IT **
First class aftersales
Ordered starter bundle,unfortunately heat detector failed to pair,contacted customer services requesting replacement which arrived 2 days later,installed,paired and working fine.
Great response,customer service and aftersales top notch 10/10
Ordered a bundle and one of the smoke…
Ordered a bundle and one of the smoke alarms failed to pair. Contacted them they sent replacement without quibble. very good service and very helpful. Well done guys
Excellent product and service
I ordered two sets of smoke alarm systems from this company. They came promptly and when there was a problem with one of the components they immediately sent a replacement part by return. The systems are excellent and easy to install. Very satisfied with this company and the product
Purchased two full alarm kits…
Purchased two full alarm kits to meet the new Scottish regs. Despite COVID and high demand both sets arrived safely on time and as described. Easy to install, set up and pair. Quick replies to emails and system does what it says on the tin. Thanks.
I needed linked alarms for a quirky…
I needed linked alarms for a quirky Scottish cottage. After weeks of looking, an elderly friend recommended Fireguard+ and I was really pleasantly surprised. Whilst not the least expensive, the alarms are incredibly neat and have a 10 year life. They can be stuck or screwed into place and you get a remote 'testing' control that lets you test all the alarms at once without having to step on a chair! The best bit of all, though, was that Peter answered queries and emails within 24 yours (quicker than that mostly) and kept me up to date with delivery expectations. If you are looking for a quality product that won't destroy the look of your ceiling, go for these ones. And if they don't have the pack that meets your need, use their dinky little 'design' links and you'll get a proper list and up to date costs almost by return. Couldn't be more pleased.
Great product and great customer service
Great product and great customer service answering any queries in a timely manner.
Great product, and great customer service.
My first contact was a query, which was met with a swift and helpful response. My order was quickly acknowledged, and I was advised of the progress of my order at every step. The alarm system arrived on time, was well packed, the instructions were straightforward and easy to follow, and the alarms were paired and fitted without any problems. I had one further query, after fitting, and that was answered quickly and fully. A great product, at a very good price, and great customer service. Highly recommended.
Excellent after-sales care
Excellent after-sales care. Most impressive.
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