Fireguardplus Bewertungen 

I thought I'd read the reviews to see if others had experienced the same issues. Bought the alarms in January 2022 when the new regulations were kicking in in Scotland. Mid-March 2025, the beeps began in 2/3 fire alarms, and occasionally in my kitchen smoke alarm. Remarkably, the 10-year alarms started malfunctioning just after the 3-year warranty had expired. I'd be interested to see if others have started to experience these infallible systems malfunctioning to gauge the sample size.

The alarm (?) bells should have rung 3 years ago when the company sent a broken controller with the product.

A 10-year alarm should be guaranteed for its lifetime, especially when the product is designed to protect lives

Two years after purchasing one alarm started beeping continuously. Contacted the company to advise and they immediately sent out a replacement. The continuous beeping stopped but another alarm stopped working all together. Meanwhile the continuous beeping has started again. I contacted the company but they have not replied. Out if the original 5 purchased I have 2 defunct alarms. I wish I had read reviews before making my purchase. I would imagine I will have to replace the lot. So much for a 10 year battery in each!!

Alarm batteries appear to have failed just 3 years after fitting. I’d expected c10 years.

I purchased Fireguard+ alarms in October 2021. They were delivered quickly as expected and we're easy to install and interlink.
I have had no problems with them untill early morning 23 and 24th December 2024. I was woken by the alarms but there was no fire. False alarms!
I looked at the website for advice. Since vacuuming the alarms as recommended I have had no more false alarms.
Regular vacuuming from now on!

28/12/2024. Reviewed too soon! My alarms sounded at 5am this morning. I reset them, but they sounded again at 5.30. False alarms both times. Had to switch them off. As they're out of guarantee (just) I think I'll have to replace them.

Purchased a set up 3 years ago, now alarms keep going off when no smoke fire or cooking. Sent 3 emails, not even an acknowledgement, are they still trading ? if so shoddy customer service

Two of my alarms failed within the 3 year guarantee and another is now bleeping so ready to go as well. Emailed and initially got a reply but now it's gone quiet. Don't waste your money with this scam company as they take your money then don't want to know when the alarms fail! They should be ashamed of themselves ripping people off.

Update - 2 separate bundles have faults with bleeping constantly. Company website not found and any links takes you to Amazon to purchase from a different Chinese company. Email address also does work. Both systems only been in 4 years however battery meant to last 10 years! Company obviously have disappeared!

We got our original set of alarms in January 2022. One alarm failed within a year (kept disconnecting) but the company quickly sent a replacement. But the replacement didn't work at all (didn't even respond to the test button) and in the meantime time another alarm failed. I reported this is but got no reply to my emails the second time around. Now I only have one working smoke alarm and three faulty ones sitting on the counter. I am stressed that I will have to pay for a while new set from somewhere else, they are not cheap!

UPDATE: since my most recent complaint, Fireguard+ sent me a new full set of replacement alarms, so I have changed my review from 1 to 2 stars. Hopefully all goes well with the new set!

From what I have read from other reviewers, this company was started on the back of the flawed Scottish Legislation and profited from this and then has disappeared or been struck off!
We have had our system for nearly 3 years, but one of the detectors was beeping when we came back from holiday last week. We contacted them in good faith, using the email contact we had, but also saw there was a contact form online, which I was about to use today, to follow up on things.
However, there is no trace of a live website and all the links to it through search engines are not bringing anything back!
If Peter is still there, perhaps he’d like to respond to me through here?!

SCAM COMPANY!

You can buy these alarms from Alibaba for less than £10.

First set of alarms had one faulty which Peter replaced without any problem. When all seven alarms packed up after nearly two years, I got back in touch with fireguard and Claire arranged for seven new ones to be sent to me. This was done very quickly and efficiently. Can't fault that for service.

Purchased interlinked smoke and heat alarms approx 2 years ago. Battery failed on the heat alarm and as its a sealed unit the battery could not be replaced. Within days of emailing the company I had a response and a new heat alarm through the post. Couldn't ask for better customer service.

Fault developed on alarms 6 months ago, only 18 months after purchase.
No response from company!

Three times today they've gone off again, having read all the reviews, 10 year warranty, aye right!

They are (responsibly!) going in the bin as soon as new alarms arrive from different company, with really great reviews!

Excellent service. Helpful staff resolved alarm issue very quickly. I would highly recommend this company and their products.

Completely agree with the last reviewer...this guy "Peter" did exactly the same to me...initially replies very quickly, then disappears, obviously feeling smug at that fact that no phone number is listed anywhere.
I think this is probably to do with the fact that the company shows as being Struck Off in April so i'm guessing he is thinking he can ignore any issues, I can only hope that they are still not trading to new customers?? Perhaps needs looking into further through Companies House.

Rubbish company when something goes wrong .
As I have read in previous posts quick To reply initially then you hear nothing.
My alarms were going off without any reason.
Only a year old now I am going to have to fork out for a complete new set .
Stay clear of this company.
Peter reply’s pretty fast but he is just as fast to not get back to you .

Repeated emails ignored, ended up dismantling the alarms because they wouldn't turn off and repeatedly activated. No access to advice no phone number

Total crap, one failed within a couple of months, now the heat detector has failed. 10 year guarantee? No chance, the company do not respond to e mails. DO NOT USE THIS COMPANY.

I have a bleeping less than two years old smoke alarm. Like someone else, I sent an email to FireGuard Plus. I got an almost immediate response from Peter of the ‘Customer Support Team’. Asked me to send a photo of the back of alarm, which has nothing very unique about it. Peter is a bot, I think. Peter does not live or breathe, I don’t think. Its email address is zendesk.com, which is an automated customer response service. FireGuard Alarms Ltd changed name to EQUI 687 Ltd in June 2022 and EQUI 687 Ltd dissolved in April 2023. The two named people now have a new company with a London address. I don’t expect to receive a replacement alarm from Peter when ‘his’ stocking problem resolves.

Update - 4/12/23 - My cynicism has proven to be wrongly placed. My apologies to Peter. A replacement alarm arrived in the post today. Now fitted and working. Still don’t believe he’s a human.

Everything seems fine, until something goes wrong, then the company doesn’t want to know.
I have had no response to my emails. There is no other way of contacting the company.
Legislation should not allow companies to set up which are fraud, they advertised themselves as complaint with new Scottish legislation. These claims should be checked out.
Beware and check out companies first. These alarms were not cheap.