Returned two suits a month ago, no update on return no email about return being received. I reached out and they said they can’t find it, I sent them proof of sending it through post office and still... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Great experience with my first order with Filhaal. Perfectly stitched just like it shows on the model with all accessories( laces etc), lining of the sleeves privided separately which is very thoughtf... Mehr ansehen
Unternehmen hat geantwortet
I never leave reviews but I just had to, considering the helpfulness of the team!! I ordered for this Eid and my outfits had arrived. There was a slight issue with my order and the team were able... Mehr ansehen
Unternehmen hat geantwortet
I’ve shopped from Filhaal many times, every single dress I’ve ordered has been amazing and I always get compliments when I wear them. Customer service from Filhaal is also great, they communicate we... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Filhaal, we make it our priority to provide for our customers the best shopping experience with a variety of options to choose from including Sana Safinaz, Afrozeh, Azure, Asim Jofa and much more, at Filhaal we believe in originality, good quality and fair pricing in clothing which gives us the edge.
Kontaktinformationen
102 Queens Road, HX1 3XY, Halifax, Vereinigtes Königreich
- 07983133698
- support@filhaal.com
- filhaal.co.uk
4.0
Gut
192 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 81 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Gorgeous purple outfit
The outfit was lovely.perfect fit for me. Arrived in two working days
10. Oktober 2025
Antwort von Filhaal Clothing
Dear Ra’ed,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Many items on website are non-…
Many items on website are non- refundable but listings state otherwise.
Please email or text them before purchasing
16. September 2025
Antwort von Filhaal Clothing
Hi sorry to hear of your experience, please note all our items are applicable for a refund, please kindly contact us on support@filhaal.co.uk so we can assistance you further.
- Kind regards
Filhaal
I always have a great experience with…
I always have a great experience with Filhaal.co.uk.
The customer service team is polite and handle delivery and returns efficiently.
24. August 2025
Antwort von Filhaal Clothing
Dear NJ,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
You have to be particular and attend to…
You have to be particular and attend to details, why did you send me without sleeve lining when you sell inclusive? I had to mention and even after that your response was nil, i had to remind, this is highly unsatisfactory. You had the sleeve lining so it should have been sent with the order.
All orders should be checked before posting
21. August 2025
Antwort von Filhaal Clothing
Hi,
Thank you for taking the time out to share your experience with us, we are really sorry to hear your experience was not the quality you expected, at Filhaal we take pride in providing best customer service and customer feedback is extremely valued.
please could you kindly email us on support@filhaal.co.uk so we can help you further
kind regards,
Filhaal
Quick delivery and good value for…
Quick delivery and good value for money. Would have been 5 stars but the suit was a darker shade of pink than the website and I needed pale pink for a wedding. I have already worn it to another function though and ordered another suit for the wedding
21. August 2025
Antwort von Filhaal Clothing
Dear Kat,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Great delivery
Great delivery , arrived the next day. Item was as described online, fitting was true to size. I would recommend Filhaal .
13. August 2025
Antwort von Filhaal Clothing
Dear Sunny,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
I ordered an outfit after making an…
I ordered an outfit after making an enquiring in their social media page. The communication was fab, the item arrived quickly and was packaged well. The quality was also fab. I will definitely order again.
9. August 2025
Bewertung ohne vorherige Einladung
Antwort von Filhaal Clothing
Dear Nazish,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Very bad wouldn’t recommend! It’s a scam
Very bad customer service
They will never process any returns
It’s a scam
They will never respond to any emails or messages and you would receive items with stains etc, and you’ll loose your money
6. August 2025
Antwort von Filhaal Clothing
Hi,
Thank you for taking the time out to share your experience with us, we did reply to your inquiries & did process refund as told, but you didn’t allow us enough time for the refund to come through. As it does advise of up to 7 working days for it to arrive.
At Filhaal we take pride in providing best customer service and customer feedback is extremely valued. Please could you kindly email us on support@filhaal.co.uk so we can help you further
Kind regards,
Filhaal
Cobalt Haze
I ordered the Cobalt Haze outfit. Unfortunately the beading was coming apart (literally hanging off) and had a lot of loose threads which I have had to get fixed. I personally would never have purchased an outfit in this condition in store.
3. August 2025
Antwort von Filhaal Clothing
Hi,
Thank you for taking the time out to share your experience with us, we appreciate your feedback, at Filhaal we take pride in providing best customer service and customer feedback is extremely valued.
Please could you kindly email us on support@filhaal.co.uk so we can help you further
Kind regards,
Filhaal
My dress came in perfect condition
My dress came in perfect condition. The packaging was spot on also!
8. August 2025
Bewertung ohne vorherige Einladung
Antwort von Filhaal Clothing
Dear Saima,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Had an amazing experience with Filhaal
Had an amazing experience with Filhaal. Communication from the team was effective. Thank you
10. August 2025
Bewertung ohne vorherige Einladung
Antwort von Filhaal Clothing
Dear Samina,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Nice finishing and color but stitching…
Nice finishing and color but stitching of dress needs more attention
7. August 2025
Antwort von Filhaal Clothing
Hi,
Thank you for taking the time out to share your experience with us, we appreciate your feedback, at Filhaal we take pride in providing best customer service and customer feedback is extremely valued.
Please could you kindly email us on support@filhaal.co.uk so we can help you further
Kind regards,
Filhaal
My new favourite shop!!
First time ordering from here, and ive got to say i am very happy with my suit. It arrived fairly quick and was also great quality. Will most definitely be shopping here again!
9. August 2025
Bewertung ohne vorherige Einladung
Antwort von Filhaal Clothing
Dear Hasnat,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Always a go to! Fantastic
Always great products - just as described on website! Fast delivery (next day!) and customer service brilliant. Ordered a few times and will continue to do so.
5. August 2025
Antwort von Filhaal Clothing
Dear Claire,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Looks very worn out
There was alot of excess thread on the front of the kameez, from the material itself not from thread work, which makes it look very worn out.
29. Juli 2025
Antwort von Filhaal Clothing
Hi,
Thank you for taking the time out to share your experience with us, we are really sorry to hear your experience was not the quality you expected, at Filhaal we take pride in providing best customer service and customer feedback is extremely valued.
Please could you kindly email us on support@filhaal.co.uk so we can help you further
Kind regards,
Filhaal
Antwort von Filhaal Clothing
Dear Attia,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
I have messaged them no reply
I have messaged them no reply. Suit package inside was ripped. Top of suit is stained- requested either a refund or another same size new suit !! If no reply by today will claim back via bank
3. August 2025
Antwort von Filhaal Clothing
Hi,
Thank you for taking the time to share your feedback. As mentioned in our emails, we noticed your initial messages came through Instagram. For any order-related queries, we recommend using the official email addresses listed on our website so your request reaches the right team quickly. As soon as we received your email, we replied within the advised timeframe. We’re sorry to hear you were unhappy with the item and would kindly encourage you to take a look at our returns policy, which explains how we handle order inquiries as quickly as possible.
Please could you kindly email us on support@filhaal.co.uk so we can help you further
Kind regards,
Filhaal
I love the reactivity and the suit was…
I love the reactivity and the suit was just perfect I loved it
24. Juli 2025
Antwort von Filhaal Clothing
Dear Sam,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Excellent service
Excellent service. Fast delivery. The clothes are amazing quality and a true reflection of how they were shown on the website. Firsy time I used this website and I look forward to ordering more. The side and fitting is so good
23. Juli 2025
Antwort von Filhaal Clothing
Dear Ar,
We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.
Kind Regards,
- Filhaal
Disastrous Sizing
The clothes are beautiful but the sizing is so messed up. I think all Pakistani outlets need a reminder that women come in all shapes and sizes. I’m so fed up of incorrect sizing, the size chart gives a honest sizing but when the outfit comes home it’s a different story. This is the second time this happened to me with Filhaal. Won’t be purchasing from here again
22. Juli 2025
Antwort von Filhaal Clothing
Hi,
Thank you for taking the time out to share your experience with us, we are really sorry to hear your experience was not the quality you expected, at Filhaal we take pride in providing best customer service and customer feedback is extremely valued.
Please could you kindly email us on support@filhaal.co.uk so we can help you further
Kind regards,
Filhaal
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